Hotelaholic

Queenstown

Crowne Plaza Queenstown by IHG

93 Beach Street, Queenstown, 9300

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Stunning Views and Convenient Location

    The Crowne Plaza Queenstown offers breathtaking views of Lake Wakatipu and the Remarkable mountain range, all while being just a short walk from Queenstown's main attractions and the beach.

  • Luxurious Rooms and Dining Experience

    Each room at the hotel features a balcony with courtyard, mountain, or lakeside views, modern design for comfort, flat-screen TV, and complimentary WiFi. Indulge in international cuisine at the on-site restaurant, threesixty, or relax with a drink in the lounge while enjoying the scenic beauty.

  • Relaxation and Recreation

    Guests can enjoy a good night's sleep with the Sleep Advantage program, access the fully equipped fitness center, and benefit from complimentary ski gear storage. In the summer, unwind in the outdoor courtyard with live performances or join free Yoga sessions in January and February.

Book now to experience the perfect blend of luxury and convenience at Crowne Plaza Queenstown.

HAPPI HIGHLIGHTS

  • Friendly Staff

  • Great Location

  • Excellent Breakfast

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Bar
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Ski storage
  • Skiing
  • WiFi available

Review in focus

2,396 reviews
10/ 10
perfect place to stay its in town centre
John · family with children · 2026-10-21

The guest experience

8.6out of 10
2396 verified reviews

Loved most

  • Friendly Staff
  • Great Location
  • Excellent Breakfast
  • Good Amenities

Worth knowing — Cleanliness Issues · Old Room Quality · High Price for Some Rooms

How guests scored the stay

  • Location9.2

    The hotel is ideally located close to town and many attractions, which was frequently highlighted positively.

  • Food and Beverage9.2

    Breakfast was described as excellent and many found the dining options convenient.

  • Service9.2

    Most reviews praised the staff for being friendly and accommodating, though there was one negative incident.

  • Amenities8.7

    The breakfast and in-house restaurant received positive mentions, and parking was appreciated.

  • Overall Experience8.7

    Positive overall sentiment with a few issues that guests encountered, but many would recommend the hotel.

  • Cleanliness8.2

    There were a few complaints about cleanliness, including dirty tissues left behind.

  • Value for Money8.1

    While generally good, some guests felt the price was high for the room quality.

  • Room Quality7.6

    Some rooms were noted as needing upgrades and air conditioning issues were reported.

Live guest feedback

Guest reviews

Mixed experiences

92% of 13 recent stays rated 8+

8.62396 reviews
  • excellent place to stay located was great its in town centre and close to gondola will definitely going back here

    10/10

    John · family with children · 2026-10-21

    “perfect place to stay its in town centre”

  • Guest review

    10/10

    Tahleia · couple · 2026-10-18

    “We had an excellent stay at Crowne Plaza. The location was perfect and close to the Main Street and wharf for food and activities. The rooms were clean and tidy. The staff were very friendly and welcoming.”

  • Great location and worth spending the little extra for a relaxing Queenstown experience.

    9/10

    Murray · couple · 2026-10-18

    “The lake view room was fantastic and provided a relaxing spot to sit and take in the beauty of Queenstown without the hustle and bustle of Queenstown. Being directly across the road from the wharf meant it was a short walk to the restaurants and shops. The inhouse restaurant was also great and provided a very nice tea and buffet breakfast.”

  • In one word, fantastic

    10/10

    James · couple · 2026-10-17

    “Location and cleanliness”

  • Guest review

    9/10

    Yuko · family with children · 2026-10-16

    “ロケーションが良く朝食も美味しかったです。スタッフの方も親切でした。マウンテンビューの部屋を1年前から二部屋予約し、近い部屋を希望していましたが、4階と6階に分かれました。6階の部屋からは湖と山が見えて、4階からは山だけ見えました。”

  • Guest review

    2/10

    Maria · extended group · 2026-10-14

    “it is an old hotel... and the surprise when checkout about charging 2% for paying with card blown my mind.”

  • Guest review

    10/10

    Yuko · family with children · 2026-10-12

    “レイクビューの2部屋を家族で予約しました。7階からの景色がとてもよく、街中へのアクセスもとてもよかったです。 朝食も種類が豊富で美味しかったです。リユースできるボトルの水を一本もらえたので、旅行中使えました。6階までリフトで、7階へは階段でのアクセスでした。”

  • Relaxing stay.

    9/10

    Mia · couple · 2026-10-11

    “Amazing views of the lake and mountains. Location was exceptional!”

  • Guest review

    8/10

    Kay · couple · 2026-10-11

    “Location comfort friendly staff”

  • Awesome location, great breakfast and the staff were super friendly and accommodating!

    10/10

    Loren · family with children · 2026-10-10

    “Great location! The additional options that could be ordered with breakfast were awesome, and the coffee was really good too!”

  • Enjoyed my 4 day stay. The views were amazing and it was so convenient to the centre of town.

    9/10

    Imelda · couple · 2026-09-19

    “Clean and tidy. Very convenient to shops and restaurants. Staff were helpful and friendly.”

  • Increíble lugar en el corazón de Queenstown

    8/10

    EUGENIA · couple · 2026-09-18

    “La ubicación, el desayuno muy completo y la atención del personal.”

  • Guest review

    9/10

    Mark · couple · 2026-09-16

    “Great location and the staff were very helpful.”

View all guest reviews

Hotel info and reviews come from third-party sources.