Hotelaholic

Queenstown

Eichardt's Private Hotel

2 Marine Parade, Queenstown, 9348

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

Luxurious Lakeside Retreat

  • Stunning Views and Cozy Atmosphere

    Indulge in the breathtaking views of Lake Wakatipu from your private balcony or unwind by the fireplace in your elegant room.

  • Gourmet Dining and Exquisite Cocktails

    Savor delectable meals crafted from fresh local ingredients at Eichardt’s Restaurant and Bar, complemented by a selection of premium cocktails.

  • Adventure and Relaxation at Your Fingertips

    From adrenaline-pumping bungee jumping to soothing spa treatments, our tour desk and in-house spa ensure a perfect balance of excitement and relaxation during your stay.

Book now to experience the epitome of luxury at Eichardt's Private Hotel.

HAPPI HIGHLIGHTS

  • Great location

  • Helpful staff

  • Spacious rooms

At the hotel

Popular amenities

81 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
View all amenities

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Hiking
  • Outdoor fireplace
  • Outdoor furniture

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Ski storage
  • Skiing
  • Temporary art galleries
  • WiFi available

Review in focus

111 reviews
8/ 10
地理位置特别好,在downtown,走哪里都方便
LISHAN · extended group · 2026-10-09

The guest experience

9.1out of 10
111 verified reviews

Loved most

  • Great location
  • Helpful staff
  • Spacious rooms

Worth knowing — Poor mattress quality · Steep road access

How guests scored the stay

  • Service9.7

    Staff at the hotel were marvelous and helpful.

  • Food and Beverage9.3

    Standard quality for this hotel tier.

  • Amenities9.3

    Standard quality for this hotel tier.

  • Overall Experience9.3

    Thoroughly enjoyable & will definitely stay again.

  • Location9.2

    Location is VERY central.

  • Value for Money9.2

    Really good value when traveling with others.

  • Cleanliness8.7

    Standard quality for this hotel tier.

  • Room Quality8.2

    Good size of the room, well designed, but mattresses are low quality.

Live guest feedback

Guest reviews

Consistent

88% of 17 recent stays rated 8+

9.1111 reviews
  • Guest review

    8/10

    LISHAN · extended group · 2026-10-09

    “地理位置特别好,在downtown,走哪里都方便”

  • Loved the location and cosy room

    9/10

    Barlow · couple · 2026-10-07

    “Best location in Queenstown”

  • Luxury and style with wonderful internal fit out / staff / food and service

    10/10

    Paul · couple · 2026-09-17

    “Beautifully presented including the ambience and staff”

  • Just spectacular space at the Residence!

    10/10

    Elizabeth · family with children · 2025-11-15

    “The Residence was absolutely fabulous! The view was amazing. There was plenty of room and very quiet. Perfect for a family or couples traveling together. The staff at the hotel were marvelous and helpful. Really good value when traveling with others.”

  • Nice property but it doesn't handle well enough

    7/10

    Alexey · family with children · 2025-11-07

    “Location is VERY central. Good size of the room, well designed.”

  • Guest review

    10/10

    Kylie · couple · 2025-09-01

    “Thoroughly enjoyable & will definitely stay again”

  • My husband and I had a lovely stay, loved the room and will definitely be back

    10/10

    Liv J · couple · 2025-07-17

    “Excellent luxurious stay. A welcomed break fro the normal day to day life.”

  • Exceptional

    10/10

    Ryan · review category business travellers · 2025-06-01

  • Superb

    9/10

    Reza · young couple · 2025-04-21

  • Incredible weekend in Queenstown

    10/10

    Kim · family with young children · 2025-04-20

    “The ‘Residence’ has possibly the best location in Queenstown Staff were superb Cocktails were fantastic”

  • Amazing Stay

    10/10

    Roopa · young couple · 2025-04-16

    “Absolutely memorable place to stay- the location and staff are superb & so is the food & the building … Amazing hotel & well worth the effort to get to Queenstown & visit Arrowtown & Milford Sound. Go for it.”

  • If you can afford, stay in one of their apartment suites, it was a once in a lifetime experience

    10/10

    John · young couple · 2025-02-15

    “we had been traveling for some weeks when we reached eichardts, so having laundry facilities in our apartment suite were an unexpected bonus. The nice kitchen also gave us the ability to cook some food items which we like without going out to a restaurant. The locaction of eichardts at the waterfront promenade was beautiful and got us close to all the local bars and tours. We were served a liesurly but excellent free breakfast in the eichardts bar. Great and helpful hotel staff. Queenstown on the wharf is so beautiful, dont go to the uphill accomodations”

  • not worth the money

    6/10

    Joerg · young couple · 2025-01-03

    “Location”

  • Wonderful

    9/10

    Rachel · young couple · 2024-11-12

    “Perfect position”

  • Guest review

    10/10

    weiping · 2024-11-10

    “Excellent location!”

  • Superb

    9/10

    Peter · young couple · 2024-11-09

  • Exceptional

    10/10

    Mark · young couple · 2024-10-26

    “Great”

View all guest reviews

Hotel info and reviews come from third-party sources.