Hotelaholic

Koror

West Plaza Hotel at Lebuu Street

Lebuu Street, Dngerongel Hamlet, Koror, 96940

9.2 Wonderful81 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

Luxurious 4-Star Accommodation

  • Fitness Centre, Terrace, and Restaurant

    Indulge in a rejuvenating workout at our fitness centre, unwind on the terrace with stunning views, and savor delectable meals at our on-site restaurant.

  • Modern Amenities and Services

    Enjoy the convenience of a 24-hour front desk, seamless airport transfers, and complimentary room service. Stay connected with free WiFi throughout the property.

  • Comfortable Rooms with City Views

    Relax in well-appointed rooms featuring air conditioning, flat-screen TVs, and private bathrooms. Some rooms offer picturesque city views and balconies for a truly memorable stay.

Experience elegance and comfort at West Plaza Hotel at Lebuu Street. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Clean and comfortable rooms

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Business center
  • Car hire
View all amenities

Pools & wellness

  • Massage services
  • Spa/wellness center

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Vending machine - snacks

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Diving
  • Family rooms
  • Fishing
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Snorkelling
  • Vending machine - drinks
  • WiFi available

Review in focus

81 reviews
7/ 10
ローケーション良し、ウォシュレット良し
泰之 · solo traveller · 2026-10-14

The guest experience

9.2out of 10
81 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Clean and comfortable rooms

Worth knowing — Breakfast quality poor · Limited amenities · Cleanliness issues noted

How guests scored the stay

  • Service10.0

    Consistently praised for friendly and helpful staff.

  • Location10.0

    Excellent location, close to restaurants and shops.

  • Overall Experience9.9

    Positive experiences overall despite some issues.

  • Room Quality9.4

    Rooms are clean and comfortable, but some minor issues noted.

  • Cleanliness8.9

    Some cleanliness issues such as mould noted in reviews.

  • Value for Money8.9

    Mixed sentiments about prices versus quality.

  • Amenities8.5

    Limited amenities mentioned; some aspects disappointing.

  • Food and Beverage7.9

    Breakfast quality was a recurring disappointment.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

9.281 reviews

  • 良かったです。

    7/10

    泰之 · solo traveller · 2026-10-14

    “ローケーション良し、ウォシュレット良し”

  • Raccomandato!

    10/10

    Luca · solo traveller · 2026-10-11

    “Molto pulito e ben tenuto! Il personale è gentile e disponibile.”

  • Guest review

    9/10

    Douglas · solo traveller · 2026-07-06

    “Central for work, allowing to walk to any place in Koror. The staff is great and friendly. The hotel is clean and well maintained.”

  • It was exactly what we needed after a long flight.

    10/10

    Christy · couple · 2026-06-07

    “The room was clean. The bed was very comfortable. There is a restaurant that had a good breakfast and lunch. They helped arrange a massage for my husband and I and also transportation to the Aggressor boat. It was also close to other restaurants and grocery stores.”

  • Guest review

    9/10

    Maria Eugenia · solo traveller · 2026-05-09

    “Staff super friendly. The installations were super clean. Convenient location.”

  • Palau township

    9/10

    Kris · solo traveller · 2026-03-29

    “It was central to shops/shopping etc we were there before our liveaboard trip so were able to look at the town plus a hire car let us visit Ngardmau waterfall & the surrounding area. The beds were so comfortable, plenty of space in the room too”

  • Guest review

    9/10

    Tom · extended group · 2026-03-26

    “We really liked out stay, mostly because of all staff and wonderful people at the reception, they are very helpful and welcoming, in general all the locals in Palau were very friendly and grateful for coming to their little island paradise.”

  • Guest review

    10/10

    Ella · couple · 2026-03-18

    “Das Hotel hat eine gute und ruhige Lage, obwohl es sich neben einer Hauptstraße befindet. Alles, was man braucht, ist schnell erreichbar. Das Personal ist sehr freundlich und hilfsbereit. Das Essen ist in Ordnung und für die Inselverhältnisse sogar sehr gut. Wir hatten ein Zimmer im 6. Stock, und die Aussicht war sehr schön. Das Zimmer selbst ist sauber und komfortabel. Das Bett war ebenfalls in Ordnung. Das Hotel hat auch eine Tiefgarage.”

  • フロントスタッフを含め穏やかな空気が流れているホテル

    6/10

    Hitomi · solo traveller · 2026-01-17

    “スタッフがみんな優しい 部屋だけでなく、全館掃除が行き届いている 一階にレストランがある”

  • Guest review

    9/10

    Ingeborg · solo traveller · 2026-01-06

    “Great view from the upper sea view rooms. Comfortable bed and clean room. Friendly and helpful staff, also to ensure the contact to the tour operator whom I had contacted already before my arrival and for renting a car on short notice.”

  • 満足！

    10/10

    Tsubaki · couple · 2026-01-03

    “毎日1人2本水がついてきます！ 衛生的にも良かったですし、朝ごはんも美味しいです！ ホテルのドアマンもとても親切でした^_^”

  • Guest review

    9/10

    Becker · couple · 2025-12-30

    “location and sea view”

  • Good value

    8/10

    Hakim · solo traveller · 2025-12-29

    “Location is good very central to Koror, and great beautiful views of the city. Hotel clean and staff especially Philippino staff all were nice .”

View all guest reviews

Hotel info and reviews come from third-party sources.