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Cusco

Hotel Hacienda Cusco Centro Historico

Calle Nueva Alta 643, Cusco, 08002

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Hotel Hacienda Cusco Centro Historico offers a blend of comfort and style with its 4-star accommodation featuring modern amenities. The rooms are elegantly designed, equipped with a desk, flat-screen TV, and a safety deposit box for a relaxing stay.

  • Convenient Facilities

    Enjoy the convenience of a 24-hour front desk, airport transfers, and room service at your disposal. The hotel also provides free WiFi throughout the property, ensuring you stay connected during your visit. Additionally, indulge in a buffet breakfast each morning to start your day off right.

  • Prime Location

    Located in the heart of Cusco, this hotel is surrounded by popular attractions such as San Pedro Train Station and La Merced Church, offering guests easy access to explore the city.

Book your stay at Hotel Hacienda Cusco Centro Historico for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Good value for money

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
  • Breakfast in the room
View all amenities

Dining & drinks

  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Currency exchange
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Key access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

4,298 reviews
8/ 10
Boa localização, caminhando uns 05 min da plaza de armas. Quarto não tem ar condicionado, logo tivemos que dormir com as janelas abertas pelo calor. Funcionarios do hotel muito atenciosos e o café da manhã muito bom, com variedades.
Patrícia · family with children · 2026-10-17

The guest experience

8.6out of 10
4298 verified reviews

Loved most

  • Friendly staff
  • Good value for money

Worth knowing — Noisy rooms · Issues with room amenities

How guests scored the stay

  • Service9.3

    Staff was incredibly friendly and accommodating.

  • Value for Money9.3

    Great value for the price, particularly for the service received.

  • Location8.8

    Centrally located, convenient for exploring the city.

  • Overall Experience8.8

    Overall a good stay with some drawbacks, but service and location were highlights.

  • Cleanliness8.3

    Rooms were cold and uncomfortable, overall impression of cleanliness not positive.

  • Amenities8.3

    Basic amenities provided, but some were lacking such as a warm room.

  • Room Quality7.8

    Room was very warm and issues with the safe were reported.

  • Food and Beverage7.8

    Breakfast options were limited, with a lack of sweet choices.

Live guest feedback

Guest reviews

Mixed experiences

69% of 16 recent stays rated 8+

8.64298 reviews
  • Boa estadia

    8/10

    Patrícia · family with children · 2026-10-17

    “Boa localização, caminhando uns 05 min da plaza de armas. Quarto não tem ar condicionado, logo tivemos que dormir com as janelas abertas pelo calor. Funcionarios do hotel muito atenciosos e o café da manhã muito bom, com variedades.”

  • No cumplio expectativas

    5/10

    PCMCR · couple · 2026-10-16

    “la ubicacion personal amable”

  • Tranquilidad palaciega.

    10/10

    Juan Luis · couple · 2026-10-15

    “Diseño del hotel y la ubicación, cercana al centro. El personal del hotel amable y atento.”

  • Guest review

    7/10

    Gustavo · family with children · 2026-10-15

    “10 minutos do centro histórico”

  • Fantástico

    10/10

    Rodrigo · couple · 2026-10-15

    “Limpio, comodo, bonito, el personal super amable”

  • Estancia

    10/10

    Syndy Katherine · extended group · 2026-10-15

    “Todo perfecto”

  • Pésimo. No es hotel de 4 estrellas

    1/10

    Maria Jose · family with children · 2026-10-15

    “Desde las 4:30 am se empezó a escuchar la tabla de Pixar en la cocina y la licuadora. Fue imposible que mi familia y yo pudiéramos descansar esa noche. Además el hotel huele a guardado y humedad. Está ubicado en una zona fea y oscura. El desayuno bastante malo el pan duro y los crosaints se acabaron rápido. Para nada es un hotel de 4 estrellas, parece de 2.”

  • Guest review

    9/10

    Andreas · solo traveller · 2026-10-14

    “The staff was very friendly and helpful. The breakfast was super various and delicious. We had to do laundry, that worked perfectly for us.”

  • Great stay, noise didn’t bother me to much but could do others.

    8/10

    Ben · couple · 2026-10-14

    “Great staff, rooms and bathrooms were a good size and shower was great.”

  • Guest review

    8/10

    Cristina · family with children · 2026-10-13

    “It is a lovely hotel with a generous breakfast spread. Perfect location in Cusco”

  • Guest review

    7/10

    Beatriz · extended group · 2026-10-12

    “El desayuno”

  • Amazing experience

    10/10

    Paola Aracely · family with children · 2026-10-12

    “Everything. The decoration was so amazing and perfect. Building was so clean!”

  • Very beautiful and comfortable hotel and very helpful staff, well located in the heart of Cusco Centro Historico

    10/10

    Patrick · couple · 2026-10-08

    “Beautiful well decorated hotel, comfortable with very helpful staff”

  • Overall, we would happily stay at Hotel Hacienda again, great experience for good value.

    9/10

    Kyna Andrea · extended group · 2026-10-07

    “The staff were absolutely lovely, super accommodating and attentive. The concierge was proactive about assisting with our luggage, and welcomed us back to the hotel around 6 days later when we stayed there again - it felt nice to be recognised by staff despite only seeing them once. The hotel and rooms, particularly the bathrooms were mostly clean and breakfast had many options as well. The location was also a bonus, only around 10min walk to the main square and only a 5 min walk to the G Adventures office and other tour agencies.”

  • Excellent stay

    10/10

    Maria · extended group · 2026-09-18

    “We had a wonderful experience staying at the Hotel Hacienda Cusco! The property beautifully captures the authentic colonial charm and character of the city, making the stay feel incredibly unique. Our room was very clean, comfortable, and provided a peaceful retreat after long days of exploring. There is always filtered water to fill up your bottles and free cocoa tea all day long . It is also equipped with oxygen . The restaurant and the daily breakfast buffet was also fantastic, offering a delicious variety of fresh options and authentic flavors to start the morning right.The location is excellent—safe and within short walking distance to major attractions, local markets, and great restaurants. We highly recommend this hotel to anyone looking for great service and a beautiful atmosphere in Cusco!”

  • Alto precio para el servicio otorgado

    1/10

    Hector · couple · 2026-09-18

    “elnpersonal es muy amable”

View all guest reviews

Hotel info and reviews come from third-party sources.