Hotelaholic

Cusco

Novotel Cusco

San Augustin 239 Esquina, Cusco, 0

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Historic Charm in the Heart of Cusco

  • Modern Comforts

    Novotel Cusco offers modern rooms with heating, cable TV, minibar, and room service 24/7. Some rooms even feature a flat-screen TV for added luxury.

  • Gastronomic Delights

    Indulge in international and local cuisine at La Cave Restaurant or enjoy a drink at the bar. The heated patio, covered by a stunning glass ceiling, provides a unique dining experience.

  • Convenience at Your Fingertips

    Benefit from free WiFi on public computers, a 24-hour reception, tour desk, and a second restaurant, Le Cote Jardin 365. Explore the nearby Plaza De Armas and the cathedral just 3 blocks away.

Experience the best of Cusco at Novotel. Book your stay now!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Convenient location

At the hotel

Popular amenities

72 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Massage services
  • Sauna
  • Spa/wellness center

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

800 reviews
8/ 10
The building, old mansion and the location close to the historical center, yet in a quiet area.
luc · solo traveller · 2026-10-17

The guest experience

9.1out of 10
800 verified reviews

Loved most

  • Friendly staff
  • Convenient location

Worth knowing — Room quality needs improvement · Value for money concerns

How guests scored the stay

  • Service10.0

    Staff were consistently mentioned as friendly, helpful, and attentive.

  • Overall Experience9.6

    Overall stay was enjoyable, especially highlighted for service.

  • Location9.5

    Location was praised as convenient with close proximity to attractions.

  • Cleanliness9.1

    Rooms were clean and tidy, but some mentioned the need for updates.

  • Amenities9.0

    Good amenities, although a few guests suggested some updates.

  • Food and Beverage9.0

    Breakfast received high praise for variety and quality.

  • Room Quality8.6

    Rooms were described as basic but comfortable; some needed updating.

  • Value for Money8.1

    Mixed reviews; some felt it was overpriced compared to competitors.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

9.1800 reviews
  • Guest review

    8/10

    luc · solo traveller · 2026-10-17

    “The building, old mansion and the location close to the historical center, yet in a quiet area.”

  • Viaje inolvidable

    10/10

    Nicolas · couple · 2026-10-17

    “Lo que más me gustó fue la atención de todo el personal y la excelente ubicación”

  • Maravillosa

    10/10

    Camila · family with children · 2026-10-13

    “La atención fue maravillosa.”

  • Guest review

    10/10

    pablo · solo traveller · 2026-09-15

    “Todo perfecto”

  • Ficamos só um dia, mas o hotel é lindo, confortável e organizado. Fica na melhor área de Cusco.

    9/10

    Daniele · couple · 2026-09-11

    “Lobby é a coisa mais linda! 😍”

  • Espetacular

    10/10

    HERON · couple · 2026-09-06

    “Localização e estrutura do hotel excelentes. Decoração primorosa e conforto desejável pelas dificuldades de adaptação com altitude. Staff sempre prestativo, com destaque para as experiências do restaurante, cuja comida não fica atrás de nenhuma outra da cidade, inclusive com opções de menu degustação.”

  • Guest review

    8/10

    Flor · couple · 2026-08-29

    “Lindo”

  • Hermoso hotel en Cusco

    8/10

    Cristian · couple · 2026-08-26

    “El desayuno y la ubicación”

  • excelente

    10/10

    Jean Pierre · couple · 2026-08-25

    “La variedad del desayuno”

  • Guest review

    10/10

    Jeice · couple · 2026-08-19

    “Atendimento,educação dos funcionários”

  • Instalaciones bonitas y muy buen spa

    8/10

    Daniela · extended group · 2026-08-17

    “Las instalaciones son muy bonitas y el spa mamaste es excelente. Desayuno excelente”

  • Perfect hôtel - staff is smiley, professional and kind

    10/10

    fatmir · solo traveller · 2026-08-14

    “Great hôtel very central! Reception is trully amazing! The breakfast is complete. The staff is 5 stars.”

  • Guest review

    9/10

    Amanda · family with children · 2026-08-10

    “O restaurante do hotel não possui um bom custo benefício. Melhor almoçar e jantar fora. Café da manhã maravilhoso.”

View all guest reviews

Hotel info and reviews come from third-party sources.