This remodeled palace, Palacio Nazarenas, A Belmond Hotel, Cusco, offers a unique experience with walls made of Inca Stones. Enjoy the outdoor swimming pool, spa, bar, and restaurant. Each suite comes with a private bar and butler, ensuring a personalized stay.
Aromatherapy Spa Experience
Indulge in the spa's aromatherapy treatments using Peruvian ingredients like flowers, herbs, Andean salt, corn, honey, and coca. Relax and rejuvenate in a serene atmosphere, immersing yourself in the local culture and traditions.
Culinary Delights and Refreshing Cocktails
Savor Andean cuisine at Senzo Restaurant and unwind with cocktails at Senzo Bar by the pool. Start your day with a complimentary buffet breakfast and end it with a selection of beverages. Don't miss the warm welcome with fresh fruit and the option of oxygen masks for your comfort.
Book your stay at Palacio Nazarenas now for an unforgettable luxury experience in Cusco!
✦HAPPI HIGHLIGHTS
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Exceptional service
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Luxurious accommodations
At the hotel
Popular amenities
79 listed
24-hour front desk
24-hour security
Access to health care professionals
Air conditioning
Airport drop off
Airport pick up
Airport shuttle
Airport shuttle (additional charge)
Allergy-free room
Bar
View all amenities
Pools & wellness
Beauty Services
Fitness/spa locker rooms
Heated pool
Massage services
Outdoor pool
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Breakfast in the room
Breakfast takeaway containers
Cooking class
Delivered food - securely covered
Restaurant
Sanitized tableware & silverware
Snack bar
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Garden
Outdoor furniture
Sun terrace
Terrace
Yoga classes
Rooms & comfort
CCTV in common areas
CCTV outside property
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
Dry cleaning
Fire extinguishers
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Guests can opt-out any cleaning services during stay
Physical distancing rules followed
Property cleaned by professional cleaning companies
Safety deposit box
Security alarm
Shared stationery like menus, pens are removed
Smoke alarms
Staff adhere to local safety protocols
Getting around & access
Facilities for disabled guests
Lift / Elevator
Shuttle service
Wheelchair accessible
Guest services
Concierge service
Currency exchange
Express check-in/check-out
Invoice provided
Ironing service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Meeting/banquet facilities
Pets allowed
Private check-in/check-out
Tour desk
Walking tours
Services & essentials
Business center
Cashless payment available
Chapel/shrine
Daily housekeeping
Free WiFi
Key card access
Mobile app for room service
Non-smoking throughout
Room service
Sun umbrellas
WiFi available
Review in focus
157 reviews
10/ 10
La amabilidad del personal y personalización en la atención. EL buffet del desayuno podría ser un poco mas variado, las alternativas en la carta estan bien es gourmet para quien lo elija.
Rogger · couple · 2026-08-25
The guest experience
9.9out of 10 157 verified reviews
Loved most
Exceptional service
Luxurious accommodations
Worth knowing — Minor issues with noise · Breakfast variety could improve
How guests scored the stay
Service10.0
Service was warm, attentive, and truly made us feel at home.
Overall Experience10.0
Overall experience was exceptional, making it one of the best hotel stays.
Cleanliness9.9
Rooms were luxurious and impeccably maintained.
Location9.9
Property is centrally located, with many attractions within walking distance.
Room Quality9.9
Rooms were spacious and included extra amenities like oxygen.
While not a cheap hotel, it provides great value for the quality offered.
Food and Beverage9.4
Food was good, though breakfast could have had more choices, minor concern.
Live guest feedback
Guest reviews
Consistent
95% of 19 recent stays rated 8+
9.9157 reviews
Ideal
10/10
Rogger · couple · 2026-08-25
“La amabilidad del personal y personalización en la atención. EL buffet del desayuno podría ser un poco mas variado, las alternativas en la carta estan bien es gourmet para quien lo elija.”
Perfection!
10/10
dchane2026 · NONE · 2026-08-11
“Had I known how wonderful my stay would be, I would have booked a longer visit. Every detail from the front desk, to the spa and dining was exceptional.”
Great hotel. Highly recommend.
9/10
Alexandre · couple · 2026-08-03
“Excellent service. Great location. Very good restaurant.”
Soroi Mara
10/10
cocomuffinbaby · Friends getaway · 2026-08-01
“We all loved this place. Food and staff was great. The lodge was clean and beautiful. Five star service. Highly recommended”
A dream in the Andean clouds
10/10
claudiavX5079JW · Family · 2026-07-26
“Incredible hotel, deeply charming staff who are so attentive, can’t do enough for you, will spoil you! A dream.”
Best hotel I have ever stayed at!
10/10
as392 · Family · 2026-07-17
“Oh my goodness, I would give this hotel 10 stars if I could. We only stayed here one night and I wish we could have stayed here for much longer. The room was incredible with all of the amenities and such a great turndown service, including bed warmers, and a make your own pisco sour bar. The meals were amazing at the restaurant and the pool service as well. The staff was so friendly and helpful, always greeting us by name and with a smile. It’s also in such a great location, close to all of the landmarks. I could not recommend this hotel enough to people, we didn’t even want to leave the room to explore! This has raised the standard of what it is to be a 5 star hotel for me!”
An Unforgettable Experience at Las Nazarenas
10/10
lesliea468 · Couples · 2026-07-15
“Hotel Las Nazarenas is a beautiful place to stay in Cusco. The colonial architecture is stunning and full of charm. The restaurant served delicious food, and every meal was excellent. The service throughout the hotel was exceptional—everyone was friendly, attentive, and professional. I truly enjoyed spending the week there. The atmosphere was peaceful and welcoming, and the hotel’s facilities were beautiful and well maintained. I highly recommend this hotel for anyone visiting Cusco.”
More than a hotel — they made my husband fall in love with Peru
10/10
patriciap940 · NONE · 2026-06-28
“Belmond Palacio Nazarenas gave us the most memorable stay of our lives. As a newly married Peruvian wife, I wanted my Puerto Rican husband to fall in love with my culture, and this team made it happen.
Saúl, our butler, was exceptional. He took us on an excursion, taught us Cusco’s history, and answered every question with passion. He’s the heart of this hotel.
Front desk walked our senior dog Mona on a holiday when no companies would. Wait staff made us breakfast before opening hours so we wouldn’t tour hungry, and explained every dish with pride. Housekeeping left our room impeccable daily — after long tour days, it felt like coming home.
Everyone treated Mona like family. We were spoiled, cared for, and educated. Cusco is magical, but this staff made the magic real. They deserve every award. We’ll be back. Thank you for helping me share my Peru.”
Very bad experience
4/10
davidaie · NONE · 2026-06-20
“The Rom was cleaned late afternoon
They chargev10% service but they do not tell u so u tip on top of it
They stop the AC at 4 am ”
Palacio Nazarenas: Peru’s Legendary Luxury Hotel for VIP Guests and Business Travelers
10/10
963shadmans · Business · 2026-06-16
“Palacio Nazarenas, A Belmond Hotel - Cusco’s Ultimate VIP Luxury, History, Business and Adventure Experience
Located in the heart of Cusco, Palacio Nazarenas, A Belmond Hotel, Cusco, Peru, is a rare and exceptional luxury destination where history, beauty, culture and tranquility come together to create an unforgettable experience. This stunning hotel welcomes VIP guests, business travelers, families and adventure seekers from around the world who desire exceptional service and unique memories.
Housed within a beautifully restored historic palace, the hotel reflects Peru’s rich heritage while offering world-class luxury. Guests are surrounded by stunning architecture, peaceful courtyards, and state-of-the-art interiors that create a dreamlike atmosphere. Each room and suite is designed for relaxation, with soft luxury bedding, elegant furnishings, and modern amenities that provide the ultimate VIP bedroom dream.
The hotel is an ideal venue for VIP business meetings, executive gatherings, private conferences and special events. Exclusive lounge areas, full hall meeting facilities, VIP tables and personalized event planning services ensure successful business solutions and memorable occasions. Guests can enjoy luxurious perfumes, fresh flowers, elegant décor, premium sound systems, romantic evening events and elegant dance parties.
Palacio Nazarenas offers an extraordinary culinary journey featuring world-renowned local and regional Peruvian cuisine. Guests can experience authentic tribal-inspired cuisine, fresh fish specialties, traditional mountain recipes and unique cultural flavors prepared by expert chefs. Dining becomes an unforgettable cultural adventure that celebrates Peru’s rich heritage.
Families are warmly welcomed with excellent amenities including a family activity club, children’s gaming and entertainment areas, swimming pools and relaxing entertainment areas. A beauty parlor and professional hair salon are available for guests seeking personal care and wellness services. A luxury mobile phone and laptop shopping center provides convenience for the modern traveler.
For comfort and security, VIP Wi-Fi and strong VPN connectivity are available throughout the property. Guests also benefit from 24-hour emergency doctor services, ensuring peace of mind during their stay. As a gesture of appreciation, the hotel owner may present small welcome gifts to guests, creating a warm and personal touch.
Adventure lovers can explore the incredible natural beauty and cultural treasures surrounding Cusco. Special guided tours take hotel guests to famous museums, ancient buildings, historical landmarks, beautiful gardens, and fascinating cultural sites. Visitors can discover the region’s fascinating history while enjoying breathtaking mountain views and blue skies.
Guests can also participate in boat tours, nature adventures, bike rides, and cultural experiences with local indigenous communities. These encounters provide opportunities to learn about traditional lifestyles, customs, crafts, and food. Guests are encouraged to approach each culture with respect and appreciation, while discovering the wisdom and hospitality of the local people.
Special entertainment programs include talented musicians, poets, cultural performers, and magical stage shows that bring joy and excitement to guests of all ages. The atmosphere is vibrant, welcoming, and full of unforgettable surprises.
Whether traveling for business, romance, family vacation, cultural exploration, or luxury, Palacio Nazarenas, A Belmond Hotel delivers an extraordinary experience. From elegant accommodations and world-class dining to special events and remarkable adventures, every detail has been carefully designed to exceed expectations.
Customer service, luxury service, historic beauty, and unforgettable memories make Palacio Nazarenas one of Peru’s most exceptional destinations. Here, guests are invited to celebrate life, discover history, enjoy culture, and create dream experiences that will last forever.
Beautiful flowers bloom in the morning light,
their colors shimmering with love.
Across America, hearts sing softly,
as roses and dreams spring together.
A garden of love beneath a blue sky
where sweet memories never say goodbye.
Each flower carries a true message
of joy, hope, and full of you.
Soft petals dance in the warm breeze,
bringing joy and peaceful ease.
Love always blooms like flowers in May
illuminating every heart along the way.”
A melhor experiência hoteleira em nossas vidas
10/10
ALLINE · couple · 2026-06-16
“A equipe merece um destaque especial. Parecem adivinhar nossos pensamentos, com destaque para o Sr. Rene, concierge, que nos fez sentir em casa, sempre gentil, ofereciam mimos o tempo inteiro, sem passar do limite nem serem invasivos. Certamente a melhor experiência hoteleira que ja tivemos”
Amazing Hotel
10/10
mireille2026 · NONE · 2026-06-15
“a truly special service in an amazing hotel. the location is great. the team at the hotel is exceptional and they gave us a memorable stay.”
Marvellous building with great restaurant and amazing staff
10/10
284christophf · Couples · 2026-06-03
“Initially I was sceptical when the hotel was described as the place to be in Cusco but in a very short time I came to agree.
The building is absolutely stunning, a former convent with so much character and atmosphere. The staff were superb, particularly Gustavo, who bent over backwards to help with all queries and proactively offered advice and suggestions. A fountain of knowledge and fully dedicated to customer satisfaction.
The restaurant is amazing. We had a taster menu with wine pairing and had great chats with the very competent sommelier Elvis.
We would have liked to stay longer Highly recommended”
2 day stay
10/10
slgp14 · Couples · 2026-05-29
“We had an exceptional stay from start to finish. The attention to detail and level of service were truly top-notch. We especially loved the pisco sour demonstration and the walking tour, which made our experience feel unique and personal. The property is in an excellent location.
A special thank you to our butler, Saúl, who was absolutely outstanding. He was attentive, knowledgeable, and always one step ahead of our needs. Yoshira made every breakfast a pleasure with her warm and attentive service.
The spa was another highlight of our stay. The massages were excellent, and the spa manager was incredibly kind and welcoming, making the experience even more memorable.
The pool area is also gorgeous and it was heated as well! All the amenities were provided such as sunscreen.
Transportation arranged through the hotel was flawless throughout our visit, and every detail was handled seamlessly. All the drivers were so kind. It's rare to find a property where nothing is overlooked, but this hotel delivered at every turn. We would gladly return and highly recommend it to anyone visiting the area.”
Meticulous Service in a Central Location
10/10
4seasonsny · NONE · 2026-05-28
“From the check in to check out, the entire stay was second to none. The staff was thoroughful and attentive. The meals were delicious. This former convent turned hotel exceeded my expectations.”
Amazing Spa
10/10
D4694SIthomasv · Friends getaway · 2026-05-27
“I had the pleasure of having a massage at the spa from a Miss Jess, which turned out to be one of the best massages I have had in a long time. It was so good I came back twice!”
Palacio Nazarenas Exceeded Every Expectation
10/10
jasseljoyk · Couples · 2026-05-19
“Where do I even begin? If TripAdvisor allowed 10 stars, Palacio Nazarenas would earn every single one. This is hands down the best hotel service I have ever experienced.
From the moment we walked through the doors, we were greeted by name with genuine warmth and offered tea to help us acclimate to Cusco’s altitude.
The staff here operates on another level. They anticipate your needs before you even realize you have them, always gracious, always smiling, always one step ahead. I’m gluten-free and the options were delicious.
A few moments that truly stood out: when I needed something from a pharmacy, they offered to pick it up for me without hesitation. And when I accidentally left a personal item at a sister property in another city, the team arranged to have it transported to me.
My stay at Palacio Nazarenas is an experience I’ll remember. I cannot recommend it highly enough.”
Amazing experience.
10/10
art584 · Business · 2026-05-11
“Beyond expectations, we did not know what to expect from our trip to Peru. We were beyond surprised and impressed by the country, the people, the architecture and the culture. The hotel was in an amazing location, staff were friendly, helpful and really cared about you and your experience. The room, the restaurants were great. Highly recommend. ”
Feel spoiled. Feel like an Emperor!
10/10
WouterLombard · Couples · 2026-05-06
“Part 2 of our holiday started in Cusco - in a hotel that used to be the Palace of the last Emperor of the Incas! This is Belmond Palacio Nazarenas - where oxygen is pumped into each room. We are truly gobsmacked - everything here is excuisite - and how could it not be - it’s belmond after all.
This hotel is focused on incredible personal service - we even have a butler. And The Hotel features the city’s first (and largest) outdoor heated swimming pool, located in a restored, historic cloistered terrace
Truly remarkable. The attention to detail and each and every staff member - probabbly tge most attentative team i have ever encountered at a hotel.
I can HIGHLY recommend them.
The food and beverage service was superb (that breakfast!!). The hotel interior is incredibly authentic and beautiful.”
