Hotelaholic

Cusco

Union Hotel Cusco

Calle Union 189, Cusco, 8002

9.4 Wonderful1635 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Central Location in Cusco

    Union Hotel Cusco, located just steps away from Central Market and La Merced Church, offers a convenient and vibrant setting for your stay in Cusco.

  • Comfortable Rooms and Amenities

    The hotel provides well-equipped rooms with modern amenities including a flat-screen TV, private bathroom, and coffee machine, ensuring a comfortable stay for all guests.

  • Relaxation and Dining Options

    Guests can enjoy a delicious buffet breakfast each morning and unwind in the hot tub after a day of exploring the nearby attractions.

Experience the best of Cusco at Union Hotel Cusco - book your stay now for a memorable and enjoyable visit.

HAPPI HIGHLIGHTS

  • Helpful and accommodating staff

  • Great location and activities

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (free)
  • Bar
  • Board games/puzzles
  • Cashless payment available
View all amenities

Dining & drinks

  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Outdoor furniture

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • Daily housekeeping
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Games room
  • Happy hour
  • Live music/performance
  • Room service
  • WiFi available

Review in focus

1,635 reviews
9/ 10
Really nice atmosphere, so nice staff, nice lama and really great cooking class which was free and we learned to make Pisco Sour drinks. We can recommend you to stay here.
Larsen · family with children · 2026-10-17

The guest experience

9.4out of 10
1635 verified reviews

Loved most

  • Helpful and accommodating staff
  • Great location and activities

Worth knowing — Rooms not matching photos · Noisy streets near certain rooms

How guests scored the stay

  • Service10.0

    Staff is described as very helpful, accommodating, and kind throughout various reviews.

  • Overall Experience10.0

    A generally positive experience with great staff and location, balancing small drawbacks.

  • Location9.7

    Consistently highlighted as a great location with central access to markets and attractions.

  • Amenities9.7

    Activities like cooking classes and friendly alpacas add unique value.

  • Value for Money9.2

    Breakfast and room sizes were somewhat questioned versus price, but overall value remains positive.

  • Food and Beverage9.2

    Breakfast is mentioned, though some reviews imply it could be more substantial.

  • Cleanliness8.7

    Overall clean but some mentioned issues like dark rooms and lack of ventilation in bathrooms.

  • Room Quality8.7

    Rooms were noted to differ from pictures; some found them dark or uncomfortable.

Live guest feedback

Guest reviews

Mixed experiences

79% of 14 recent stays rated 8+

9.41635 reviews

  • Guest review

    9/10

    Larsen · family with children · 2026-10-17

    “Really nice atmosphere, so nice staff, nice lama and really great cooking class which was free and we learned to make Pisco Sour drinks. We can recommend you to stay here.”

  • Super recomendable en todo sentido

    10/10

    Fernanda · couple · 2026-10-16

    “el desayuno es expectacular, el personal siempre al detall. No pudimos hacer el curso de ceviche porque no nos dio el tiempo con las actividades que teniamos reservadas, pero eso y la mascota kiki (alpaca) son un atractivo hermoso del hotel. otro punto a destacar es que como muchos dias no pudimos desayunar ahi porque saliamos muy temprano a los pasesos, nos preparaban un bolsa con snaks para que nos llevemos al paseo. tremendo detalle. la ubicacion genial! todo perfecto!”

  • Not a hotel

    1/10

    Arma · couple · 2026-10-15

    “Location if fine I guess”

  • Nice place to rest.

    8/10

    Luz · family with children · 2026-10-15

    “Kiki. Great service.”

  • Great hotel in a central location

    10/10

    Elise · family with children · 2026-10-12

    “We loved our stay. This is probably the friendliest staff I have ever encountered. From the breakfast crew to reception, everyone went out of their way to ensure we were enjoying our time in Cusco. We even took the weaving and Ceviche classes which we thoroughly enjoyed. We all loved Kiki, the alpaca, and bonded with her. This is also a great walk to location. I highly recommend.”

  • Muy buena experiencia

    10/10

    Costales · couple · 2026-10-12

    “Personal amable, bonitas instalaciones”

  • Guest review

    10/10

    Tim · extended group · 2026-10-10

    “Freundliches Personal, feines Früstück mit Eiern und Waffeln und einem Buffet. Wir konnten unsere 4 Motorräder 200m oberhalb des Hotels in einem Parking für 20PEN pro Nacht parkieren.”

  • Guest review

    10/10

    Carmen_63 · solo traveller · 2026-10-09

    “Camera si baia frumoase, micul dejun foarte bun si ne-am bucurat de activitatiile gratuite oferite de hotel.Personalul cu care am avut activitatiile a fost cel ma bun. Felicitari pentru tot ceea ce fac, ne-a placut mult !”

  • Súper

    10/10

    Luis fernando · extended group · 2026-10-09

    “Excelente servicio, habitaciones y comida”

  • Agradable

    7/10

    Lilia · family with children · 2026-10-07

    “La ubicación es buena y KIKI”

  • Experiência maravilhosa em Cusco

    10/10

    Juliana · couple · 2026-09-18

    “Localização próxima do centro histórico, ambiente agradável, funcionários muito solícitos”

  • Excelente experiência em Cusco

    10/10

    Juliana · couple · 2026-09-18

    “Localização próxima do centro histórico, equipe cordial e atenciosa. Ambiente muito agradável”

  • Buena experiencia en el desayuno y habitaciones comodas.

    8/10

    Juan · extended group · 2026-09-16

    “La muy buena atención recibida en el restaurante por parte del personal.”

  • Ótimo atendimento, no entanto instalações que não proporcionam sossego.

    6/10

    Claudio · couple · 2026-09-16

    “Gostei da limpeza, do atendimento e do café da manhã.”

View all guest reviews

Hotel info and reviews come from third-party sources.