Indulge in massages, body treatments, and facials at our spa, then soak in the outdoor pool or relax in the indoor pool and spa tub.
Culinary Delights and Entertainment
Savor international cuisine at Il Gallo d'Oro, or opt for 24-hour room service. Unwind with a drink at the bar/lounge or by the poolside bar.
Convenience and Comfort
Enjoy complimentary Wi-Fi, concierge services, and babysitting. With a business center, 24-hour front desk, and event space, we cater to all your needs.
Book now and immerse yourself in luxury near top attractions like CR7 Museum and Funchal Farmers Market.
✦HAPPI HIGHLIGHTS
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Friendly staff
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Good food
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Great views
At the hotel
Popular amenities
36 listed
24-hour front desk
Airport transportation - pickup (surcharge)
Arcade/game room
At least 80% of all lighting comes from LEDs
Billiards or pool table
Change of bed sheets (on request)
Change of towels (on request)
Comprehensive recycling policy
Concierge service
Conference space
View all amenities
Pools & wellness
Full-service spa
Sauna
Steam room
Dining & drinks
Organic food
Fitness & outdoors
Fitness facilities
Garden
Golfing nearby
Terrace
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Elevator
Free self parking
Guest services
Ecotours nearby
Luggage storage
Meeting rooms
Services & essentials
Double-glazing on all windows
Energy-saving switches
Free WiFi
Gift shops or newsstand
Housekeeping on request
Library
Playground on site
Reception hall
Scuba diving nearby
Snorkeling nearby
Water-efficient showers only
Review in focus
117 reviews
10/ 10
Gorgeous property and amenities. ‘Make dinner reservations early as restaurants fill.
Susan · friends · 2025-09-30
The guest experience
9.8out of 10 117 verified reviews
Loved most
Friendly staff
Good food
Great views
Impeccable service
Wonderful amenities
Gorgeous facilities
How guests scored the stay
Overall Experience10.0
Fantastic experience overall.
Location9.9
Good location with amazing views.
Cleanliness9.9
Absolutely gorgeous and clean facilities.
Amenities9.9
Wonderful property & amenities.
Service9.9
Very friendly staff and impeccable service.
Room Quality9.9
Excellent rooms and great upgrades.
Food and Beverage9.4
Food was good at all restaurants and great wine selection.
Value for Money9.4
10/10 Cliff Bay! Highly recommend.
Live guest feedback
Guest reviews
Remarkably consistent
100% of 20 recent stays rated 8+
9.8117 reviews
Guest review
10/10
Susan · friends · 2025-09-30
“Gorgeous property and amenities. ‘Make dinner reservations early as restaurants fill. ”
Guest review
10/10
Balvinder · partner · 2025-09-24
“Hotel was great. Very friendly staff. Food was good at all restaurants ”
Guest review
10/10
Raad · 2025-09-07
“Well maintained, good location with amazing views and great service”
Guest review
10/10
Dalia · partner · 2025-09-06
“Wonderful property & amenities ”
Guest review
10/10
Nate · partner · 2025-09-01
“Fantastic ”
Cliff Bay - Top of the Line
10/10
Gary · 2025-08-10
“Cliff Bay is an excellent hotel. The rooms, service, happy hour, breakfast, pool, spa… all great.”
Guest review
10/10
jaz · 2025-08-03
“Great place”
Guest review
10/10
Jasmine · partner · 2025-07-27
“Absolutely gorgeous and clean facilities, pools, rooms, and dining. I highly recommend the half board option, the food and service was impeccable. The staff was gracious enough to upgrade our room as a celebration for a HUGE job promotion I had just received (and the reason for my trip). Can’t recommend this place enough. The demographic is a bit older but my fiance and I expected this. The sites poolside were breathtaking and there were plenty of places to sit. Great wine selection and the menu at the main restaurant changed nightly making it so we never got bored. 10/10 Cliff Bay! ”
Guest review
10/10
Sheri · friends · 2025-06-23
“The Resturant was too expensive and charged for water.”
Guest review
10/10
Christopher J Hart and Craig · partner · 2025-06-17
“Beautiful property. Great location. Kudos to Marla at the front desk. So kind and helpful.”
Guest review
10/10
Makenzie · partner · 2025-05-27
“Beautiful, access to the ocean, great location, great staff ”
Guest review
10/10
Jennifer · partner · 2025-05-18
“We paid for an ocean view room that came with either a king or twin bed. We were celebrating our 15 year wedding anniversary so before we went I sent them a message asking if we could have the king bed with a great view of the ocean. To my surprise they put us in the most beautiful suite, a gesture that was kind and beautiful but not expected at all. Such a fun surprise and made for an amazing experience at the Cliff Bay hotel for our first time in Madeira. ”
Guest review
10/10
Timothy · partner · 2025-05-18
“Fantastic resort ”
Guest review
8/10
David Peter · partner · 2025-05-16
“We were expecting the WOW factor, and the lobby did not disappoint on arrival, however when we arrived at our room, it was clean but a bit tired and could do with refurbishing. The fridge did not work very well and there was no ice maker. We raised this and were told that we could get ice from room service. A bit of a pain so we went to get the ice from the bar. Also it would have been good to have fresh milk for tea & coffee instead of little cartons. The food was very good, we ate in the Rose Garden one night and Avista Mediterranean another night. The food by the pool was disappointing. We would return but there are other hotels to try near by.”
Guest review
10/10
Emma · partner · 2025-05-13
“The location and views were amazing. Staff were helpful attentive throughout our whole stay. Would definitely go back.”
Guest review
10/10
Brodie · family · 2025-03-16
“Wonderful.”
Guest review
10/10
Sally · partner · 2025-01-06
“Amazing hotel - such friendly staff and beautiful views.”
Guest review
10/10
Ron · partner · 2024-12-02
“Wonderful hotel at top end of Madeira. Spotlessly clean, friendly staff and good breakfast.”
