Hotelaholic

Lisbon

Memmo Alfama - Design Hotels

Travessa das Merceeiras, 27 - Alfama, Lisbon, 1100-348

9.2 Wonderful1365 guest reviews

Live availability

Book your stay

Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Design Decor

    Memmo Alfama – Design Hotel, set in a refurbished 19th-century building, offers rooms with a chic design, featuring iPod docking stations, LED TVs, Egyptian linen beds, and a variety of pillows. The attention to detail in the room decor ensures a luxurious stay for guests.

  • Scenic Views and Relaxation

    Guests can unwind by the outdoor pool while enjoying stunning views of the Tagus River. The wine bar provides a perfect spot to savor Portuguese wine and light meals with a backdrop of serene river views. The ambiance is further enhanced by Portuguese music, creating a relaxing and picturesque setting.

  • Authentic Experiences and Personalized Service

    From complimentary walking tours of Alfama to personalized concierge tips for exploring Lisbon, Memmo Alfama celebrates Portuguese tradition and hospitality. The 24-hour reception, breakfast buffet, and cozy living room ensure a comfortable and memorable stay for guests seeking an authentic experience in the heart of Lisbon.

Book your stay at Memmo Alfama – Design Hotel for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Rooftop bar/terrace with great views

  • Central, quiet location ideal for exploring Alfama

  • Friendly, professional and helpful staff

At the hotel

Popular amenities

58 listed
  • 24-hour front desk
  • Access to health care professionals
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Car hire
  • Cashless payment available
  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Daily housekeeping
View all amenities

Pools & wellness

  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Terrace
  • Yoga classes

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Face masks for guests available
  • Free WiFi
  • Live music/performance
  • Non-smoking throughout
  • Room service
  • Themed dinner nights
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,365 reviews
10/ 10
From the very kind staff, the Douro river view from the room, the delicious breakfast and the well desighned overall comfort hotel. I had a lovely time over the three days in a wonderful hotel
SHINICHIRO · couple · 2026-10-12

The guest experience

9.2out of 10
1365 verified reviews

Loved most

  • Rooftop bar/terrace with great views
  • Central, quiet location ideal for exploring Alfama
  • Friendly, professional and helpful staff
  • Excellent breakfast and pastries
  • Clean and comfortable rooms
  • Rooftop pool and leisure amenities

Worth knowing — Some rooms are small or basic · Occasional noise (city festivities, rooms near the bar/DJ) · A few service lapses (handling of private events, attention to detail) · Housekeeping timing issues (rooms sometimes cleaned late) · Perceived expensive for the level of luxury

How guests scored the stay

  • Location9.8

    Consistently described as 'perfect', 'super central', ideal for exploring Alfama and Lisbon; praised for being central yet quiet — overwhelmingly positive location sentiment.

  • Amenities9.6

    Rooftop bar/terrace, pool, excellent breakfast, free guided neighborhood tour and complimentary afternoon coffee/water are repeatedly praised; strong amenity offering overall.

  • Food and Beverage9.5

    Breakfast is described as amazing, very lovingly prepared, with delicious pastries and options to order additional items; food and rooftop drinks receive consistent praise (minor note requesting whole milk).

  • Overall Experience9.5

    Overall guest sentiment is highly positive — 'excellent', 'highly recommended', 'oasis in Lisbon' — with the rooftop, staff and location frequently highlighted as making stays memorable.

  • Service9.3

    Staff repeatedly described as extremely friendly, professional and helpful; rooftop staff are praised as attentive. A minority report lapses in attention to detail and an instance where staff lacked understanding/apology regarding a private event, which reduces the score slightly from perfect.

  • Cleanliness9.0

    Multiple guests explicitly note rooms are clean and the hotel is described as 'lovely and clean'. One report of late housekeeping service (rooms not cleaned until 5pm) slightly tempers the otherwise strong cleanliness sentiment.

  • Room Quality9.0

    Rooms are described as clean, comfortable, simple and elegant by many guests. Some guests note rooms can be small, basic, or noisy (behind the bar or due to city festivities), so quality is high but not uniformly luxurious.

  • Value for Money7.9

    Several guests felt the hotel is expensive for the level of luxury and mentioned attention-to-detail issues; others implicitly accept the price given location and amenities. Overall value scores lower due to cost complaints.

Live guest feedback

Guest reviews

Consistent

91% of 11 recent stays rated 8+

9.21365 reviews

  • Guest review

    10/10

    SHINICHIRO · couple · 2026-10-12

    “From the very kind staff, the Douro river view from the room, the delicious breakfast and the well desighned overall comfort hotel. I had a lovely time over the three days in a wonderful hotel”

  • Ayopetra auf Naxos ist ein ganz besonderer Ort voller Stille, Weite und Liebe zum Detail, an dem man sich dank herzliche

    10/10

    Petra · solo traveller · 2026-10-11

    “Ein ganz besonderer Ort auf Naxos, der uns vom ersten Moment an verzaubert hat. ✨ Ayopetra ist ein Ort der Stille, der Weite und der Ruhe – mit so viel Liebe zum Detail und einer ganz besonderen Atmosphäre. Überall spürt man die Wertschätzung für das Schöne und das Echte. Vor allem aber sind es die Gastgeber, die diesen Ort so einzigartig machen: unglaublich aufmerksam, herzlich und voller echter Gastfreundschaft. Man fühlt sich nicht einfach als Gast, sondern fast wie ein Teil der Familie. Dazu kommen die wunderbaren Tipps für Restaurants, gutes Essen und besondere Unternehmungen, die den Aufenthalt noch unvergesslicher machen. Ein Ort zum Durchatmen, Ankommen und Wohlfühlen. Ein Ort, an den man sich gerne erinnert und an den man am liebsten immer wieder zurückkehren möchte. ❤️ Von Herzen empfehlenswert!”

  • Great spot, shame about the room size

    9/10

    John · couple · 2026-10-11

    “Great location. Delightful staff and excellent breakfast.”

  • Very comfortable hotel

    9/10

    Nicola · couple · 2026-10-08

    “The location was excellent, within easy walk of major attractions. The view from the room was excellent and the room was very comfortable and spacious. Reception staff were very helpful.”

  • Guest review

    10/10

    Segovia · couple · 2026-09-19

    “Staff, clean , style and location”

  • Guest review

    9/10

    Susanna Reichart · solo traveller · 2026-09-18

    “Super freundliches Personal, die Terrasse hat tollen Charme und lädt zum Sitzen bleiben ein”

  • Beautiful hotel in a wonderful part of Lisbon! We will be back!

    10/10

    Becky · couple · 2026-09-16

    “The room was beautiful with incredible view of the river. The staff were great. Breakfast was delicious and sitting on the terrace was an amazing way to start the day.”

  • Guest review

    6/10

    d'Huart · solo traveller · 2026-09-07

    “Le lieu est magnifique Personnel a l'accueil Décoration”

  • Guest review

    10/10

    Agnieszka Hej · solo traveller · 2026-09-06

    “Beautiful views”

  • Best Hotel in Lissabon

    10/10

    Christoph · couple · 2026-09-04

    “Super friendly staff, exceptional view over the river and Alfamma, breakfast ist great.”

  • Great hotel in the center of old alafama neighborhood of Lisboa

    9/10

    Sarah · couple · 2026-08-30

    “Everything!”

View all guest reviews

Hotel info and reviews come from third-party sources.