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Lisbon

Torel Palace Lisbon

Rua Câmara Pestana, 23, Lisbon, 1150-082

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Torel Palace Lisbon offers 33 beautifully decorated rooms and suites, each equipped with modern amenities and stylish furnishings, ensuring a comfortable stay for every guest.

  • Gastronomic Delights

    Indulge in a culinary journey at the hotel's elegant 2Monkeys restaurant or unwind at the Black Pavilion restaurant and bar, offering a diverse selection of delectable dishes and drinks.

  • Convenient Location and Services

    Located in the heart of Lisbon, guests can easily explore the city's attractions with proximity to popular landmarks and transportation options. Additionally, the hotel provides a range of services including airport shuttle, babysitting, and concierge assistance for a seamless stay.

Experience the epitome of luxury and convenience at Torel Palace Lisbon. Book now for an unforgettable stay!

HAPPI HIGHLIGHTS

  • Exceptional service

  • Beautiful views

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Key access
  • Non-smoking throughout
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,666 reviews
10/ 10
The staff were so nice and helpful, obsessed with sheika the cat. Huge breakfast and stunning room.
Taylor · couple · 2026-10-21

The guest experience

9.4out of 10
1666 verified reviews

Loved most

  • Exceptional service
  • Beautiful views

Worth knowing — High prices · Poor breakfast variety

How guests scored the stay

  • Service10.0

    Overall service was exceptional, staff was polite and helpful.

  • Location10.0

    Hotel is conveniently located away from the city but requires a hill climb.

  • Amenities10.0

    Phenomenal boutique experience with great amenities.

  • Overall Experience10.0

    Overall stay was exceptional with memorable experiences.

  • Room Quality9.6

    Some rooms were attics and lighting was inadequate.

  • Food and Beverage9.6

    Breakfast quality was poor and lacked variety.

  • Cleanliness8.6

    Housekeeping was not satisfactory; items not refilled.

  • Value for Money7.5

    Too expensive for what was offered.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.41666 reviews
  • Incredible

    10/10

    Taylor · couple · 2026-10-21

    “The staff were so nice and helpful, obsessed with sheika the cat. Huge breakfast and stunning room.”

  • I will return! This is a fabulous hotel and everything was perfect.

    10/10

    Elizabeth · couple · 2026-10-21

    “The location is amazing and the staff are excellent. Fabulous terrace, views, champagne, pools, apartments …. List goes on.”

  • Lovely hotel in quiet neighborhood

    10/10

    Gretchen · couple · 2026-10-17

    “Loved our big room with views, the staff, the vibe, the breakfasts. The location, the decor, the lounge chairs!”

  • An unforgettable stay in the most beautiful setting!

    10/10

    Danielle · couple · 2026-10-16

    “We stayed in the Villa with the private hot tub to celebrate my husband’s 40th birthday, and we absolutely loved every minute of our stay! The villa was modern, spacious & beautifully decorated. The hotel itself is absolutely stunning. The views are breathtaking, the food was amazing, & the staff were so friendly, welcoming and helpful throughout our stay. Everything was even better than we could have hoped for and made our special celebration feel extra memorable. We honestly couldn’t fault it and would highly recommend Torel Palace Lisbon to anyone looking for a truly special place to stay. We would love to return! ❤️”

  • beautiful, historic hotel with a wonderful caring team.

    10/10

    Andrea · family with children · 2026-09-13

    “the view from the breakfast terrace is amazing. all the team we met were fantastic but special mention to reception ambassadors - outstanding. food in the black pavillion restaurant was exceptional as was breakfast, if we return to lisbon we will visit the two monkeys.”

  • Fabulous views, lovely rooms, great food and amazing staff.

    10/10

    Mario · couple · 2026-09-12

    “Simply excellent throughout !! We were celebrating our 25th wedding anniversary and they went out of their way to make our stay truly special. Lovely room, great food and amazing staff.”

  • T.O.P.🤩🤩🤩

    10/10

    Thaddea · family with children · 2026-09-04

    “Alles! Besonders hervorheben sind die beiden wunderschönen Pools, und die wunderschön gestaltete Bar. Im ganzen Hotel wurde darauf geachtet alle historischen Elemente zu renovieren. Die Kombination Alt - modern, Unheimlich gut gemacht!”

  • Guest review

    10/10

    Stephane · family with children · 2026-08-30

    “L’emplacement, le mobilier, la literie, piscine et restaurants Le personnel”

  • Excellent (10/10)

    10/10

    Ivan · couple · 2026-08-28

    “Property itself, location, restaurants and overall facilities were excellent.”

  • Guest review

    10/10

    Ragna Hlín · family with children · 2026-08-26

    “Allt var frábært, herbergin gullfalleg og útiaðstaðan til fyrirmyndar.”

  • Wonderful location to support our family wedding

    9/10

    David Mark · solo traveller · 2026-08-18

    “Beautiful buildings and settings. Staff very helpful and accommodating to us throughout.”

View all guest reviews

Hotel info and reviews come from third-party sources.