Hotelaholic

San Juan

Alma San Juan, Puerto Rico, Autograph Collection

405 C. de San Francisco, San Juan, 00901

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location in San Juan

    Luxurious Amenities Helpful Bilingual Staff

To experience the charm of San Juan in comfort and style, book your stay at Alma San Juan today.

HAPPI HIGHLIGHTS

  • Excellent location

  • Friendly staff

  • Clean accommodations

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
  • Cleaning standards that are effective against Coronavirus
View all amenities

Pools & wellness

  • Outdoor pool
  • Plunge pool
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage

Services & essentials

  • Daily housekeeping
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Nightclub/DJ
  • Non-smoking throughout
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

414 reviews
7/ 10
The location is great. The facility is very nice and clean. Personnel were very friendly.
Alexei · couple · 2026-10-20

The guest experience

8.7out of 10
414 verified reviews

Loved most

  • Excellent location
  • Friendly staff
  • Clean accommodations

Worth knowing — Windowless rooms · Noise from staff · Limited breakfast options

How guests scored the stay

  • Location9.4

    Excellent location in the heart of old San Juan, convenient to attractions.

  • Service9.3

    Staff was very accommodating and friendly, with excellent service mentioned frequently.

  • Overall Experience9.1

    Overall great experience despite some minor issues with rooms and amenities.

  • Cleanliness8.9

    Generally clean, with some issues in room preparation but overall positive sentiment.

  • Amenities8.9

    Rooftop bar and restaurant were well-received, though some amenities like breakfast options were lacking.

  • Value for Money8.3

    Some reviews mentioned better alternatives at a lower price, indicating mixed feelings on value.

  • Food and Beverage7.9

    Positive feedback on rooftop dining, but limited breakfast options.

  • Room Quality7.8

    Some rooms were windowless and noisy, impacting the quality of stay.

Live guest feedback

Guest reviews

Mixed experiences

62% of 13 recent stays rated 8+

8.7414 reviews
  • I would not stay there again

    7/10

    Alexei · couple · 2026-10-20

    “The location is great. The facility is very nice and clean. Personnel were very friendly.”

  • Guest review

    6/10

    Branko · extended group · 2026-10-14

    “The staff, especially the housekeeping was very good. They dolded my clothes that I left on the bed and floor in a hurry. The location is great, walking distance to night life, historical sites, etc. The first room I was assigned was super small and smelled of boiled shrimp. The floors were wet and couldn't get dry. I changed rooms and the next room was bigger. However, neither had windows, so I never knew if it was daylight or night”

  • Very happy with this stay! Will be back(:

    10/10

    claudia · couple · 2026-08-25

    “Property was beautiful and well mantained!”

  • We would stay again based on location and bed!

    9/10

    Angela · couple · 2026-08-24

    “Super clean! The bed and bedding are 100000% the best I’ve ever slept in. Spacious room and bathroom. Restaurant and bar on site. Reservation desk was friendly, also great location”

  • Exceptional stay in old San Juan easy to access great restaurants

    10/10

    Opeoluwa · extended group · 2026-08-18

    “The property was clean. The staff was really gray, and it was great on location walking distance from a lot of good restaurants. A lot of great sightseeing and the property had really nice restaurants and rooftops and easy to access their amenities.”

  • Guest review

    5/10

    Pedro Santiago · couple · 2026-08-12

    “The location”

  • Hotel, bonito y bien ubicado

    8/10

    Enrique · extended group · 2026-08-09

    “Pequeño acogedor y bien ubicado”

  • Muy buena opción y muy bien situado

    9/10

    María · family with children · 2026-08-07

    “Muy buena ubicación, la terraza de arriba es excepcional con unas vistas increíbles”

  • pessimo

    1/10

    Marco · solo traveller · 2026-07-23

    “mi hanno addebitato l'importo 2 volte ed ancora ad oggi non ho risposta o riaccrdito dell'importo in eccesso avrei bisogno di assistenza per revuperare il costo extra grazie”

  • Guest review

    10/10

    Eduardo · couple · 2026-07-21

    “Comodidad de la habitación. Desayuno. Trato del personal. Piscina relajante. Restaurante con chef 1* Michelin, y chill-out en el rooftop.”

  • Disappointing rooms and unacceptable management

    1/10

    Nebai · family with children · 2026-07-13

    “The location is excellent, right in the heart of Old San Juan.”

  • Fantastisk läge! Dyrt, lyxigt hotell.

    8/10

    Anna · family with children · 2026-07-11

    “Läget och the rooftop. Bra standard på rum och badrum.”

  • It was good

    10/10

    Elias · family with children · 2026-07-10

    “I like the hotel's location, excellent service, and cleanliness. Fire alarm issue needs to abe addressed for safety and convenience.”

View all guest reviews

Hotel info and reviews come from third-party sources.