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San Juan

Ciqala Suites Hotel - San Juan

752 Manuel Fernandez Juncos Ave, San Juan, 00908

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Downtown Retreat

    Stylish Interiors and Modern Amenities

  • Wellness & relaxation

    Indulge in the fully equipped kitchen with a sleek stainless steel design, 3 bedrooms, 2 bathrooms, spacious living/dining area, and 4 HD TVs in the non-smoking Ciqala Luxury Suites.

  • Relaxation and Entertainment

    Unwind in the hot tub, savor the rooftop pool bar's panoramic views of San Juan, and start your day with a delicious complimentary breakfast.

Book now for an unforgettable stay at Ciqala Luxury Suites - San Juan!

HAPPI HIGHLIGHTS

  • Excellent location

  • Attentive and friendly staff

  • Very clean rooms

At the hotel

Popular amenities

63 listed
  • 24-hour front desk
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cashless payment available
  • CCTV in common areas
  • CCTV outside property
View all amenities

Pools & wellness

  • Infinity pool
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Sun terrace
  • Terrace

Rooms & comfort

  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • WiFi available

Review in focus

736 reviews
4/ 10
Convenient location; close walking distance to the convention center
Daniel · couple · 2026-10-22

The guest experience

8.2out of 10
736 verified reviews

Loved most

  • Excellent location
  • Attentive and friendly staff
  • Very clean rooms
  • Comfortable, spacious rooms with kitchenette
  • Good breakfast

Worth knowing — Noise from restaurant, elevators and nearby convenience store · Limited parking · Spa tub/no hot water issue · Worn bed linens · Limited information about tours

How guests scored the stay

  • Location9.5

    Location repeatedly praised as excellent and convenient for Old San Juan and nearby areas; many guests highlight proximity and accessibility.

  • Cleanliness9.0

    Multiple reviews note very clean rooms, tile floors cleaned well and pleasant fresh smell; overall cleanliness is a strong positive.

  • Service9.0

    Staff repeatedly described as attentive, charming and helpful, though one note about limited tour information; overall service is a clear strength.

  • Food and Beverage8.5

    Breakfast is frequently described as delicious and excellent, though occasional extra costs and noise from the restaurant above disturb some guests.

  • Overall Experience8.1

    Overall positive experiences with many recommending return stays; main detractors are noise disturbances and some minor facility shortcomings.

  • Value for Money7.5

    Guests find the price-quality relationship mixed: breakfast and facilities are good but the hotel is perceived as relatively costly in the area; some additional charges for items.

  • Room Quality7.0

    Rooms are generally comfortable, spacious and well-equipped (kitchenette, fridge, comfortable beds) but some guests report noise from street/restaurant/elevators and worn sheets impacting comfort.

  • Amenities7.0

    Amenities include a small pool and terrace that are pleasant but limited; issues noted with spa tub having no hot water and very tight parking affecting amenity experience.

Live guest feedback

Guest reviews

Mixed experiences

58% of 12 recent stays rated 8+

8.2736 reviews
  • Definitely NOT "luxury suites"

    4/10

    Daniel · couple · 2026-10-22

    “Convenient location; close walking distance to the convention center”

  • Will never come here again

    4/10

    Alexei · couple · 2026-10-20

    “The rook was OK, with the patio and dinner table outside. Parking was available.”

  • Guest review

    9/10

    Katherine · couple · 2026-10-19

    “La comodidad, el trato y el desayuno.”

  • Gracias

    9/10

    Rivera Collazo · family with children · 2026-10-17

    “El trato del personal de recepción fue excelente y los desayunos súper ricos”

  • Recomendado,

    9/10

    Milena · family with children · 2026-10-16

    “La atención del administrador ya que tuvimos un inconveniente con el sofá cama, pero se pudo resolver, muy gentil y consciente de la situación”

  • Excelente

    10/10

    William · couple · 2026-10-13

    “Todo”

  • Guest review

    9/10

    yucel · couple · 2026-10-12

    “Merkezde olması ve kahvaltının odaya gelmesi”

  • Escapada

    6/10

    Rivera · solo traveller · 2026-10-11

    “Empleados super atentos Apartamento completamente equipado”

  • Guest review

    8/10

    Irving · solo traveller · 2026-10-07

    “The rooftop bar and restaurant. The location.”

  • Aceptable

    7/10

    Evelyn · solo traveller · 2026-10-07

    “Habitación grande y cama bastante cómoda. Estacionamiento gratuito aunque el bajo techo muy incómodo”

  • Guest review

    7/10

    lucrecia · extended group · 2026-09-16

    “Elevator didn't work I hated the breakfast disgusting threw all our food away parking in building to tight i booked here because parking and breakfast was included”

  • cafe da manha tendo que pedir todos os dias, e os itens poucas opções

    9/10

    giovana · couple · 2026-09-16

    “localizacao cama banho”

Hotel info and reviews come from third-party sources.