Indulge in a stay at Hotel Puerto Valdes where you can enjoy a fitness center, rooftop terrace, and complimentary wireless internet access. Let us cater to your every need with concierge services and wedding facilities.
Exquisite Dining
Savor a delectable meal at CARNES STEAKHOUSE or opt for a daily continental breakfast. Our hotel ensures your culinary desires are met during your stay in San Juan.
Convenient Location
Located in the heart of San Juan Antiguo, Hotel Puerto Valdes offers easy access to popular landmarks such as Port of San Juan and San Juan Bay. With complimentary shuttle services and proximity to various attractions, your exploration knows no bounds.
Book your stay at Hotel Puerto Valdes now for a truly memorable experience in San Juan!
✦HAPPI HIGHLIGHTS
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Friendly staff
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Good location
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Spacious rooms
At the hotel
Popular amenities
38 listed
24-hour business center
24-hour fitness facilities
24-hour front desk
Accessible shuttle
Art gallery on site
Ballroom
Banquet hall
Change of bed sheets (on request)
Change of towels (on request)
Computer station
View all amenities
Dining & drinks
Couples/private dining
Fitness & outdoors
Outdoor furniture
Rooftop terrace
Wheelchair-accessible fitness center
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Elevator
Free area shuttle
Free casino shuttle
Free cruise terminal shuttle
Free ferry terminal shuttle
Free self parking
Free shopping center shuttle
No accessible shuttle
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Concierge service
Express check-in/check-out
Express check-out
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Conference space
Free WiFi
Housekeeping on request
Tasting room
Wedding services
Well-lit path to entrance
Review in focus
167 reviews
10/ 10
Staff was amazing and attentive. My girls and I enjoyed our stay
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location9.0
Generally good location with easy access to nearby attractions.
Overall Experience9.0
Guests enjoyed their stay overall, despite some issues.
Room Quality9.0
Guests appreciated the room upgrades and size.
Value for Money9.0
Good value for the stay, despite some shortcomings.
Cleanliness8.5
Some comments about the room condition and jacuzzi cleanliness suggest it could be improved.
Amenities8.5
Missing amenities like coffee and shuttle service lowered the rating.
Food and Beverage8.0
The restaurant's presentation was underwhelming, impacting the score.
Live guest feedback
Guest reviews
Mixed experiences
80% of 20 recent stays rated 8+
8.8167 reviews
Guest review
10/10
Victoria · friends · 2025-10-05
“Staff was amazing and attentive. My girls and I enjoyed our stay”
Great Place to Stay
10/10
Michelle · 2025-10-02
“Hector, the guy at the front desk was so awesome and welcoming. We were able to check in early and even got an upgrade to am apartment. It had one room and living room. The room was nice and spacious. In the living room there was a TV with Netflix! There was also a kitchenette and dining table.”
Guest review
6/10
xerxes · family · 2025-09-12
“The shower is very unsafe you need a grab bar because the floor is very slippery and there's no plastic or rubber mat for your feet. Also would help if you had a holder for your soap and shampoo in the shower.”
Guest review
10/10
Carlos · 2025-09-10
“Beautiful intimate hotel in a great location. Staff was great and super helpful at all times. Definitely would stay here again. ”
Guest review
10/10
Mariam · family · 2025-09-05
“When you first get to the hotel, you think to yourself omg I’m in a scary neighborhood but it’s not that bad. The buildings across are neglected. But I’m promise it’s not that bad. I would stay there again. ”
Guest review
4/10
Jitendra · family · 2025-09-01
“No coffee at hotel common area or in room. No shuttle service. If you count on both then you are wasting your money. The hotel is close to cruise port and when I booked they sold the fact that they will provide “free” shuttle and have “free” coffee. None of these was available. ”
Guest review
8/10
Richard · 2025-08-31
“Staff was very friendly and helpful. Facilities were clean and comfortable. Parking on the street felt risky but staff said it was fine. ”
Guest review
10/10
Janick · 2025-08-31
“We loved our stay!! They upgraded our stay to the penthouse room which was very helpful for our baby and parents that travelled with us”
Guest review
10/10
Yaxaira Itzel · family · 2025-08-28
“Love PR”
Guest review
10/10
Jose · 2025-08-28
“Great staff ”
Guest review
10/10
Neil · family · 2025-08-26
“Great spot close to port . Rooms are well kept and clean . Staff was very helpful”
Guest review
6/10
Elizabeth · friends · 2025-08-25
“I stayed at this hotel as a VIP guest and appreciated being upgraded to a better room. The room itself was comfortable and spacious, which I enjoyed. However, I was disappointed with the condition of the jacuzzi it did not appear to be properly cleaned and had noticeable rust or adhesive around the edges, which made it unusable.
The on-site restaurant did not look inviting for the price point. While I did not dine there and cannot comment on the food quality, the atmosphere and presentation were underwhelming compared to expectations.
The surrounding area is fairly quiet and doesn’t offer much activity, but the location is convenient for taking a quick Uber to more lively parts of the city.
Overall, I appreciated the room upgrade and the location, but I feel that cleanliness and the dining experience could be improved to match the level of service expected for VIP guests.”
Guest review
10/10
angelique · 2025-08-23
“Loved it ”
Guest review
10/10
Nelly · friends · 2025-08-22
“This place smell so good and staff was so great. The room was very spacious. The bathroom need to update. ”
Guest review
10/10
Julie · family · 2025-08-16
“The staff was super friendly. This is convenient to be able to walk places.”
Guest review
10/10
Jonathan · family · 2025-08-06
“Great experience.”
Guest review
10/10
Yanet · family with children · 2025-08-06
“El view era bien feo. Y se sentia todo lo de los otros cuartos ”
Guest review
6/10
Regina · family · 2025-08-04
“The lady at the front desk during check in was exceptional. Limited housekeeping services and not having a working shuttle to take us to the port. ”
