Hotelaholic

San Juan

The Condado Plaza Hotel

999 Ashford Avenue, San Juan, 00907

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Beachfront Hotel with Spectacular Views

  • Beachfront Paradise

    The Condado Plaza Hilton offers direct access to pristine beaches, perfect for relaxation and water activities.

  • Abundant Amenities

    Enjoy 4 swimming pools, a 24-hour fitness centre, beachside hammocks, and private balconies for a truly indulgent stay.

  • Convenient Location

    Explore historical sites, museums, and shopping centers with ease, and let the on-site tour desk assist in planning exciting excursions.

Experience the ultimate blend of luxury and convenience at The Condado Plaza Hilton. Book now to make unforgettable memories by the sea.

HAPPI HIGHLIGHTS

  • Great panoramic ocean view from balcony

  • Fun pools and beach area

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Beach
View all amenities

Pools & wellness

  • Hot tub/Jacuzzi
  • Kids' pool
  • Outdoor pool
  • Pool bar
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Kid meals
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Snack bar
  • Vending machine - snacks

Fitness & outdoors

  • Beachfront
  • Bike tours
  • Fitness center
  • Fitness facilities
  • Garden
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Water sport facilities on site

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Billiards
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Diving
  • Face masks for guests available
  • Family rooms
  • Games room
  • Indoor play area
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Shallow end
  • Snorkelling
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Vending machine - drinks
  • Water slide
  • WiFi available

Review in focus

1,051 reviews
9/ 10
La vista al mar y la habitación
maria j · solo traveller · 2026-10-23

The guest experience

7.5out of 10
1051 verified reviews

Loved most

  • Great panoramic ocean view from balcony
  • Fun pools and beach area

Worth knowing — Poor cleanliness and maintenance · Atrocious customer service

How guests scored the stay

  • Location10.0

    Only recommended for the great location and pool area.

  • Value for Money8.7

    Mixed feelings on value due to issues faced.

  • Room Quality7.7

    Rooms not worth the price; cleanliness and maintenance issues reported.

  • Overall Experience7.7

    Mixed experiences, high dissatisfaction with service and cleanliness.

  • Cleanliness7.2

    Overall cleanliness was poor and rooms had issues.

Live guest feedback

Guest reviews

Mixed experiences

42% of 12 recent stays rated 8+

7.51051 reviews
  • Guest review

    9/10

    maria j · solo traveller · 2026-10-23

    “La vista al mar y la habitación”

  • Meet my expectations

    9/10

    Maria · family with children · 2026-10-18

    “We liked very much the pools”

  • It’s worth the price for the comfort, convenience, and service

    10/10

    Donald · couple · 2026-10-14

    “Great location and view from the hotel”

  • Guest review

    5/10

    Marqual&Chiquita · solo traveller · 2026-09-17

    “The locate was perfect lots of things in walking distance.”

  • Guest review

    8/10

    Abraham · solo traveller · 2026-09-15

    “Breakfast are perfect and staff was excellent.”

  • DEFINITELY not worth the money!!

    5/10

    Dominique · couple · 2026-09-09

    “The location was great. The ocean view rooms gave a beautiful view of the ocean. House keeping also cleans your room every day and it smells so fresh when you get back to your room.”

  • Please don't stay where

    1/10

    Tayvon · solo traveller · 2026-09-09

    “Scamming ass hotel wouldn't recommend.”

  • Guest review

    5/10

    Gilberto · family with children · 2026-09-08

    “El desayuno, muy caro La ubicacion es buena”

  • Very relaxing time

    10/10

    Orlando · couple · 2026-09-06

    “Location, gentle staff”

  • No muy buenas vacaciones

    1/10

    Evaristo Dominguez · solo traveller · 2026-09-03

    “La cama muy cómoda”

  • The Worst Hotel Experience I’ve Ever Had

    1/10

    Janelle · couple · 2026-09-01

    “The one and only positive was the valet team, who were wonderful. They provided the only good service we experienced anywhere on the property and deserve recognition for demonstrating the kind of hospitality that was completely absent everywhere else in this hotel.”

  • Guest review

    7/10

    maurice · solo traveller · 2026-08-23

    “Locatie”

Hotel info and reviews come from third-party sources.