Discover the elegance of Al Shohada by Palm Rich Makkah, an Art Deco gem nestled in the heart of Makkah, just a short stroll from the Great Mosque and Kaaba.
Luxury Accommodations
Indulge in one of our 494 spacious guestrooms equipped with modern amenities including LCD televisions, refrigerators, and complimentary wireless internet access to keep you connected.
Culinary Delights
Savor exquisite dining at our on-site restaurant or enjoy the convenience of 24-hour room service. Each day begins with a delightful buffet breakfast available from 6 AM to 10 AM.
Unmatched Convenience
Benefit from free valet parking, a well-equipped business center, and concierge services, ensuring that your stay is as seamless and enjoyable as possible.
Elevate your stay in Makkah by booking your experience at Al Shohada today!
✦HAPPI HIGHLIGHTS
✦
Friendly staff
✦
Great location
✦
Comfortable beds
At the hotel
Popular amenities
23 listed
24-hour front desk
ATM/banking
Banquet hall
Breakfast available (surcharge)
Concierge service
Designated smoking area
Elevator
Express check-in
Express check-in/check-out
Express check-out
View all amenities
Dining & drinks
Snack bar/deli
Getting around & access
Free valet parking
Parking (limited spaces)
Self parking (surcharge)
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free reception
Free WiFi
Porter/bellhop
Shopping on site
Review in focus
50 reviews
6/ 10
عليكم
للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه
للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم
ولكن الا هذه الميزه الغيت
ahmed · 2018-04-22
The guest experience
7.2out of 10 50 verified reviews
Loved most
Friendly staff
Great location
Comfortable beds
Worth knowing — Variety in food · Noise issues · Limited services and amenities
How guests scored the stay
Location8.2
The hotel's proximity to key landmarks like Haram was appreciated, though noise complaints were noted.
Overall Experience8.2
Most guests had a positive overall experience and highlighted aspects like service, location, and comfort.
Service8.0
Service was generally praised by guests, with mentions of helpful and friendly staff.
Room Quality7.4
Guests found rooms comfortable, with some reporting outdated decor and maintenance issues.
Amenities7.1
Mixed reviews on amenities, with highlights on facilities like gym but complaints about noise and limited services.
Live guest feedback
Guest reviews
Mixed experiences
25% of 20 recent stays rated 8+
7.250 reviews
Guest review
6/10
ahmed · 2018-04-22
“عليكم
للاسف وللمرة الاولى في فندق اشهداء اطالب بدفع مبلغ مقابل موقف السيارة بالرغم من انني احد زبائن الفندق متى ما جيت لمكه
للمعلو مية فان احد عوامل تفضيل فندق الشهداء هو وجد الموقف المجاني للسيارة بالرغم من بعد المسافه عن الحرم
ولكن الا هذه الميزه الغيت ”
Guest review
2/10
Verified traveler · 2018-04-19
“They charged car parking fee 50 Sr / day however car parking is with booking
Room service very poor second day we called many times but no no room service”
Good
6/10
Odah · 2018-04-16
“The Room was Nice But When wE open the Windows Frame full Of dust , toilet flush not working well , problem during check out With wrong posting FB outlet ”
Not a 5 star hotel
4/10
Verified traveler · 2018-04-13
“I had booked the hotel and paid for online. Arrived at the hotel late in the evening to find the hotel staff not speaking much English and not very helpful. The receptionist said that the room had been booked but no payment was received and that we had to pay again. Even though we produced proof of payment he still demanded another payment. It was a problem with their bank I found out later. I did get a refund but it caused quite a bit of inconvenience.
The room needed updating and the shower was dirty.
The restaurant floor was not swept regularly during the buffet breakfast, there were bits of food etc on the floor.
The lobby however is spacious and very good.”
فندق جيد
8/10
MUSTAFA · 2018-04-12
“اقامة جيدة ولكن للاسف المطعم كان مغلق ”
A nice hotel for omra
8/10
Verified traveler · 2018-03-30
“I was allowed to check out a bit later than expected.”
خدمة سيئة جدا
2/10
mohamed · 2018-03-25
“اسوء خدمة عملاء موظفين ليس لديهم مسؤوليه ولا الخبرة في احترام الضيف وانهاء اجراءات الدخول لا انصح احد يحجز من خلال النت بالفندق هذه ولا يوجد رقم هاتف شغال تتواصل مع احد منهم ”
Guest review
2/10
ashraf · 2018-01-20
“كان الاستقبال سيِّئ جداً، والمعاملة سيئة، وموظفي المطعم يتعاملون بأسلوب غير لائق مع النزلاء، وطعام الفطور سيِّئ، ”
Standard has gone down, not a five star
6/10
Wasim · 2018-01-05
“I have stayed in Al Shohada hotel twice prior to this visit and i can clearly see the standard has gone down and it is certainly not a five start hotel.
The positives:
-The hotel staff quickly came to pick up the luggage on our arrival and safely took to our room
-The reception staff looked nice and gentle, although had to bring in a translater on one occasion to explain one problem
- The two issues related to shower/toilet were responded and fixed in quick time (within 30 mins) by the housekeeping staff who were humble and polite
The negatives:
- We booked a twin bed room for x2 adults, x2 kids through expedia and what we got is one king size bed. On multiple complaints, we were told sorry this is what we have to bear with, as hotel is full
- We booked a non-smoking room through expedia and what we got was a room in a corridor full of smoking guests and bad smell all around. Again this was complained to reception but to no avail
- The toilet flush wasn't working on first use and the shower drain was blocked. These were fixed on reporting but what i find disappointing is that these should be checked prior to room allocated to new guests
- The housekeeping is TERRIBLE, of our 5 nights stay only once did the room service came to change towels/bed sheets and clean room (despite calling them 3 times and every time they acknowledge to come but won't). This room service bloke was a rude person and the hotel needs to teach him how to speak to guests.
”
Guest review
6/10
MUSHABBAB · 2017-12-30
“المكان قريب من الحرم (10 دقائق مشي دون زحام )
الاثاث والموكيت قديم جدا ومستهلك
المطعم ممتاز
خدمات الغرف غير موجودة
الاستقبال جيد وسريع
Hotel is 10 minutes walk to Haram
Reception is satisfactory
Restaurant is Great
Carpet is old and dirty
Elevators great
Room service Bad
No tea or coffee”
clean
8/10
Khan · 2017-01-01
“good”
يحتاج الى التطوير والتحسين
4/10
MOHAMMED · 2016-12-26
“مقبولة..ولكن سابقا كانت افضل”
Two Nights
10/10
Amr · 2016-12-12
“very Fine”
Guest review
6/10
Javed · 2016-11-09
“Pleasant experience,Lobby was very attractive with sufficient sitting area. Comfortable seats. Breakfast is just Okay.Toilets were not maintained properly. Toilet Seat was broken. Rooms are not well lit. A bit noisy place. Guest talking loudly in corriodors”
Guest review
6/10
Qasem · 2016-11-08
“الغرف غير هادئه صوت الغرف المجاوره والعمال في الممر مزعج وحتى وقت متأخر من الليل”
Guest review
6/10
Taher · 2016-11-06
“لايوجد شاهي اوقهوة داخل الغرفه الطبق الفواكه جيد”
Guest review
6/10
Fahad · 2016-10-31
“للأسف السعر على الموقع أعلى بكثير عن السعر من الفندق مباشر.”
فندق قديم ما يستاهل 5 نجوم
6/10
sultan · 2016-10-30
“مقبولة”
Just a little better hotel
8/10
Qamar · 2016-01-04
“It was a good hotel but off course, not a Five Star as claimed.Furniture was very old and dirty, looking never replace, once installed. WIFI was not available at all. only available at Lobby, with cahrges of 25 SAR/day. Location is little far from Masjid al-Haram, take at least 10-15 minutes.
Breakfast was good.”
Disappointed by staff, housekeeping, smoking
4/10
Syed · 2016-01-04
“I had stayed in this hotel 5 years ago on a work trip, and immensely enjoyed my stay. So I decided to book this hotel for my personal trip. I was very disappointed by the degradation of service over the years. There's a lot of potential for improvement.
Housekeeping never showed up...in my 4 day stay, my wasn't cleaned once! There was a time when housekeeping knocked my door at 10pm and asked whether I wanted my room cleaned. Other than that I had to plead with the front desk/concierge,to ask for fresh towels, which fell on deaf ears all the time.
People would smoke in corridors, and form groups there and make noise through the night. The corridors should be made non-smoking! And people should be barred from making excessive noise there after 9pm. There were sofas in front of my room where a group of men would sit all day, talk loudly, and smoke all day. Not the experience I'd expect in a 5-star hotel.
The front desk could be more prompt too. I needed an iron for my clothes, and had to call 3 times over several hours to finally get it. Similarly, when I asked the concierge/bell man some questions about shuttle buses to Haram, he started advertising some local services for 'ziyarah' (historical sightseeing).
The shuttle bus was quick,but not very helpful, since the road to Haram was closed off from quite far.
The hotel was very clean and comfortable, and the main lobby is very well decorated and scented. The breakfast was phenomenal, and I really enjoyed it.
”
