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Makkah

Copthorne Makkah Al Naseem

Al Taif Road, Al Naseem District, Makkah

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Experience 5-star comfort at Copthorne Makkah Al Naseem. Relax in air-conditioned rooms equipped with modern amenities such as a flat-screen TV, fridge, and private bathroom. Enjoy a restful night on plush bed linen after a long day of exploration.

  • Convenient Services

    Let us take care of your needs with our concierge services, 24-hour front desk, and shuttle arrangements. Stay connected with free WiFi throughout the property and savor delicious meals at our on-site restaurant.

  • Prime Location

    Located just 15 km from Masjid Al Haram, our hotel provides easy access to religious sites like Hira Cave and Assalamu Alaika Ayyuha Annabi. With King Abdulaziz International Airport nearby, your journey to Copthorne Makkah Al Naseem is convenient and hassle-free.

Book now at Copthorne Makkah Al Naseem for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Cleanliness of the hotel

  • Friendly staff

  • Convenient location

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Auditory guidance
  • Breakfast in the room
  • Breakfast takeaway containers
  • Business center
  • Cashless payment available
View all amenities

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Picnic area
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

1,551 reviews
10/ 10
الهدؤ
أنس · couple · 2026-10-09

The guest experience

8.1out of 10
1551 verified reviews

Loved most

  • Cleanliness of the hotel
  • Friendly staff
  • Convenient location
  • Spacious areas

Worth knowing — Cleanliness issues with carpets · Small room sizes · Limited food heating options · Maintained issues in amenities

How guests scored the stay

  • Location9.3

    Guests appreciated the convenient location near the mosque and shopping areas.

  • Service9.2

    Positive remarks regarding friendly staff, although some issues with check-out service were mentioned.

  • Overall Experience8.7

    General positive experiences but noted specific issues that impacted satisfaction.

  • Amenities8.2

    Guests enjoyed the amenities but noted the lack of sufficient heating options for food.

  • Value for Money8.2

    Mixed feedback on value, with some feeling prices were justified while others disagreed.

  • Cleanliness7.2

    Some guests noted cleanliness issues, particularly with the carpets and strong odors in some rooms.

  • Room Quality7.2

    Some reviews mentioned small room sizes and maintenance issues in facilities.

Live guest feedback

Guest reviews

Mixed experiences

83% of 6 recent stays rated 8+

8.11551 reviews
  • الحمدلله فترة جميلة استمعت جدا بالذهاب للحرم اسأل الله القبول و شكرا الباصات جدا خدمتنا و ع الوقت دون تأخير

    10/10

    أنس · couple · 2026-10-09

    “الهدؤ”

  • أتقدم بجزيل الشكر والتقدير للأستاذ فادي، موظف الاستقبال في فندق كوبوثرون ، على حسن الاستقبال والتعام

    10/10

    Fadwa · couple · 2026-10-08

    “المكان جميل وهاديء ومميز والخدمه ممتازه أتقدم بجزيل الشكر والتقدير للأستاذ فادي، موظف الاستقبال في فندق كوبوثرون ، على حسن الاستقبال والتعامل الراقي جدًا. يتميز بالأخلاق العالية والابتسامة وحسن التعامل والاحترافية، وكان متعاونًا وسريعًا في تقديم الخدمة. بصراحة خدمة ممتازة جدًا جدًا وتستحق أكثر من خمس نجوم ⭐️⭐️⭐️⭐️⭐️. الأستاذ فادي نموذج مشرف للموظف”

  • اتمنى اهتمام اكثر بالعملاء

    5/10

    Najat · extended group · 2026-09-19

    “المحلات اللي تحت”

  • Guest review

    10/10

    سمير عبد الرحمن · solo traveller · 2026-09-19

    “بارك الله فيكم إقامة مميزة و مريحة و لكن عندكم مشكلة في طريقة الدفع كاش دائما اذا اعطيت الموظف كش ما يرجع الصرف في نفس الوقت يقول لما تكون طالع خذ الباقي و هذا نوع من انواع الربا ارجوا ان تعالجوا هذه النقطة”

  • شكراا

    10/10

    Mshari · couple · 2026-09-10

    “جيد”

  • مريحه وممتعه وكل شي متوفر

    8/10

    Abu Mu · couple · 2026-09-10

    “هدوء طلبات مجابه”

Hotel info and reviews come from third-party sources.