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Makkah

Four Points by Sheraton Makkah Al Naseem

Third Ring Road, behind Al Rajhi Mosque, Makkah, 21955

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Accommodation and Convenient Amenities

  • Modern Rooms and Entertainment

    The rooms at Four Points by Sheraton Makkah Al Naseem are designed for comfort and relaxation, featuring a desk, flat-screen TV, and a private bathroom with complimentary toiletries. Perfect for unwinding after a long day of exploring.

  • Exceptional Services and Facilities

    Guests can enjoy a delicious continental or buffet breakfast daily at the hotel. Additionally, the property offers a fitness centre, a restaurant, and a 24-hour front desk for ultimate convenience. Not to mention the free WiFi and shuttle services to Haram available round the clock.

  • Ideal Location and Accessibility

    Located just 6.5 km from Masjid Al Haram and with easy access to Makkah Mall and Abraj Al Bait, Four Points by Sheraton Makkah Al Naseem provides a prime location for guests.

Book now to experience luxury and comfort in the heart of Makkah.

HAPPI HIGHLIGHTS

  • Good location

  • Nice amenities

At the hotel

Popular amenities

66 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Babysitting/child services
  • Breakfast in the room
  • Business center
  • Car hire
  • Cashless payment available
  • CCTV in common areas
View all amenities

Pools & wellness

  • Fitness/spa locker rooms

Dining & drinks

  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Street parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Ironing service
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Higher level toilet
  • Key access
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

18,333 reviews
10/ 10
اولا تعامل الموظفين والعمال بصفه عاااامه جداً رائع ك خدمات عامه ♥️
عزيزه · solo traveller · 2026-10-24

The guest experience

8.3out of 10
18333 verified reviews

Loved most

  • Good location
  • Nice amenities

Worth knowing — Poor service in some areas · Room quality needs work

How guests scored the stay

  • Location9.2

    Ideal location near a beautiful mosque and quiet area.

  • Amenities8.7

    Good amenities, but room amenities like Wi-Fi were lacking.

  • Service8.7

    Mostly great staff, but some experiences pointed out unprofessional service.

  • Overall Experience8.4

    General satisfaction with some notable areas for improvement.

  • Cleanliness8.2

    The cleaning needs to be requested; otherwise, it doesn't happen automatically.

  • Value for Money8.2

    The price is good, but some services could be better for the cost.

  • Room Quality7.7

    Room quality needs improvement as some furniture is old and worn.

  • Food and Beverage7.2

    Breakfast was not good at all; improvement needed.

Live guest feedback

Guest reviews

Mixed experiences

67% of 9 recent stays rated 8+

8.318333 reviews
  • شكر خاص لاداره فندق فور بوينت على انتقائها افضل الإشخاصفي ذاك المكان لانه يعتبر واجه حلوه لكل الزوار ♥️♥️

    10/10

    عزيزه · solo traveller · 2026-10-24

    “اولا تعامل الموظفين والعمال بصفه عاااامه جداً رائع ك خدمات عامه ♥️”

  • شكرا لكم ونعتذر عن اي قصور

    7/10

    salem · family with children · 2026-10-23

    “الموقع الخدمات الموجوده فخامة المكان”

  • إقامة ماتعة ومريحة.

    10/10

    علي · solo traveller · 2026-10-23

    “مريح وحسن استقبال وخدمات جيدة”

  • Guest review

    10/10

    salem · family with children · 2026-10-23

    “ماشاءالله لا قوة إلا بالله احسن فندق اسكن فيه وليست المره الأولى ولن تكون الأخيره بإذن الله”

  • Guest review

    1/10

    عوضه · solo traveller · 2026-10-22

    “لاشيء”

  • اقامة ممتعة

    9/10

    Osama · couple · 2026-10-22

    “النظافة وتوافر المياه والشاى والنسكافيه فى اى وقت فى الغرفة ووجود مسجد الراجحى الروعة وتوافر الواى فاى بجودة عالية جدا وتعاون وبشاشة الموظفون”

  • مريحة وممتازة

    10/10

    سليمان · couple · 2026-10-21

    “بالتنقل من والى الحرم بحافلة الفندق النظافة العامة والخاصة للفندق”

  • Guest review

    5/10

    yusuf · couple · 2026-10-20

    “bad room. they had to change it”

  • Superbe séjour! Nous reviendrons!

    10/10

    rahma · couple · 2026-10-20

    “L’emplacement, le personnel à l’accueil Imane adorable, on a bénéficié d’un surclassement!”

Hotel info and reviews come from third-party sources.