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Makkah

Hilton Hotel & Convention Jabal Omar Makkah

Jabal Omar, Makkah, 21955

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Majestic Views and Convenient Location

    Experience breathtaking views and easy access to the Sacred Mosque at Hilton Makkah Convention Hotel. Located near the Haram and Al Shubaikah Umrah entrance Gate, our hotel is the perfect base for exploring the Holy City of Makkah.

  • Luxurious Amenities

    Indulge in comfort with air-conditioned rooms, flat-screen TVs, and complimentary bathrobes and slippers. Stay connected with free WiFi throughout the property and enjoy the convenience of a 24-hour business center and front desk.

  • Culinary Delights and Relaxation

    Savor delicious meals at our 3 restaurants, unwind with a coffee in the lounge, or enjoy a refreshing workout at the fitness center. Whether it's a business brunch or a leisurely drink, Hilton Makkah Convention Hotel caters to all your needs.

Book your stay at Hilton Makkah Convention Hotel now to elevate your Makkah experience.

HAPPI HIGHLIGHTS

  • Excellent location

  • Great breakfast

At the hotel

Popular amenities

61 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Broadcast Live sport events
  • Business center
  • Car hire
  • CCTV in common areas
  • CCTV outside property
View all amenities

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Fruits
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness facilities

Rooms & comfort

  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

17,051 reviews
10/ 10
كله
هويمل · solo traveller · 2026-10-24

The guest experience

9.4out of 10
17051 verified reviews

Loved most

  • Excellent location
  • Great breakfast

Worth knowing — Poor cleanliness · Rude service

How guests scored the stay

  • Location10.0

    Convenient location near Al Haram, although access can be tiring.

  • Amenities10.0

    Amenities were decent with good access to the executive lounge and breakfast.

  • Food and Beverage10.0

    Breakfast was highly praised, although service issues were noted.

  • Overall Experience10.0

    Despite the issues, the location and breakfast were highlights.

  • Room Quality10.0

    Rooms were generally comfortable, but initial cleanliness was poor.

  • Service9.1

    Service was often rude and dismissive, failing to address guest concerns adequately.

  • Value for Money9.0

    Experience did not meet expectations for a Hilton, affecting perceived value.

  • Cleanliness7.1

    Rooms had issues with dust and mold, not acceptable for Hilton standards.

Live guest feedback

Guest reviews

Mixed experiences

78% of 9 recent stays rated 8+

9.417051 reviews
  • تمام

    10/10

    هويمل · solo traveller · 2026-10-24

    “كله”

  • تجربه جميله جداً

    10/10

    Dareen · solo traveller · 2026-10-24

    “هارون موظف البوفيه للافطار انسان راقي جدا وبشوش ولطيف الفندق جدا نظيف جداً وراقي واطلالة الحرم جميله جداً والاسره مريحه والموظفين سريعين جدا وخدومين”

  • Un séjour parfait

    9/10

    Babacar Charles · solo traveller · 2026-10-24

    “L accueil , le personnel est très chaleureux 🥰 J ai tout aimé”

  • Amazing

    10/10

    Mohamed · couple · 2026-10-23

    “Location, cleanliness, good value for money, all staff are amazing.”

  • Refreshing time at the foot of the Haram

    7/10

    Abdullah · extended group · 2026-10-23

    “Location”

  • Guest review

    1/10

    Ali · couple · 2026-10-23

    “Breakfast”

  • Guest review

    10/10

    Ahsen Kaïs · family with children · 2026-10-23

    “Excellent séjour au Hilton ! L’hôtel est idéalement situé, à proximité du Haram. La réception est accueillante, professionnelle et toujours disponible. Un grand merci également à toute l’équipe du petit-déjeuner HONORS pour son accueil chaleureux, sa gentillesse et son excellent service. Une très belle expérience, je recommande vivement cet hôtel !”

  • Guest review

    8/10

    Muhammad · couple · 2026-10-22

    “Location and room service were exceptional”

  • رائعة ومميزة وبإذن الله لن تكون آخر زيارة

    10/10

    Norah · family with children · 2026-10-22

    “النظافه والهدوء”

Hotel info and reviews come from third-party sources.