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Makkah

Jabal Omar Hyatt Regency Makkah

Jabal Omar, Ibrahim Al Khalil Street, Makkah, 24231

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Prime Location

    Located just a one-minute walk to Al-Masjid Al-Haram, Jabal Omar Hyatt Regency Makkah offers a convenient and spiritually enriching stay in the heart of Makkah.

  • Luxurious Accommodations

    The hotel boasts 656 spacious guestrooms and suites, exuding elegance and comfort with modern amenities and stylish decor, ranging from 38 to 190 square metres.

  • Diverse Dining Options

    With various dining venues such as The Oasis, Al Forno, Tea Lounge, and Al Tekkeya, guests can embark on a culinary journey catering to different tastes, complemented by 24-hour in-room dining service.

To experience luxury and convenience in the sacred city of Makkah, book your stay at Jabal Omar Hyatt Regency Makkah.

HAPPI HIGHLIGHTS

  • Great service

  • Convenient location

  • Good food quality

At the hotel

Popular amenities

87 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Auditory guidance
  • Baby safety gates
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Hair Salon Services

Dining & drinks

  • Breakfast in the room
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request

Fitness & outdoors

  • Fitness center
  • Fitness facilities

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key access
  • Key card access
  • Minimarket on site
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

20,000 reviews
7/ 10
Location Clean Staff
Tamer · couple · 2026-10-24

The guest experience

8.9out of 10
20000 verified reviews

Loved most

  • Great service
  • Convenient location
  • Good food quality

Worth knowing — Cleanliness issues · Room quality concerns

How guests scored the stay

  • Location9.6

    The hotel is conveniently located close to the Haram, which was well received by guests.

  • Food and Beverage9.5

    Breakfast and buffet services received high praise, particularly for the food quality and selection.

  • Service9.5

    Exceptional service noted, particularly from staff member Riad and Mr. Abdul Salaam, with many positive experiences highlighted.

  • Amenities9.0

    General amenities were good, though some issues were reported about service responsiveness.

  • Overall Experience9.0

    Despite some negative aspects noted, the overall guest experience was largely positive.

  • Value for Money8.5

    While the location provides a good value, the high room rate was criticized given the cleanliness issues.

  • Cleanliness8.0

    The room carpets were reported as dusty and filthy, indicating a need for updating and improved cleanliness.

  • Room Quality8.0

    Room quality was negatively impacted by dated carpets and malfunctioning electrical outlets.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

8.920000 reviews
  • Guest review

    7/10

    Tamer · couple · 2026-10-24

    “Location Clean Staff”

  • Fabulous stay

    10/10

    shinko · couple · 2026-10-24

    “Fantastic Reception staff for smooth checking”

  • It was really good

    8/10

    Noman · family with children · 2026-10-24

    “Its location and the staff specifically Arafaa Elsayed, he made all room cleaning perfectly, always on time and responsible”

  • Pleasant and comfortable

    10/10

    Sara · couple · 2026-10-23

    “Everything”

  • Guest review

    8/10

    Nazir · family with children · 2026-10-23

    “Bien”

  • اشكركم على الاهتمام

    10/10

    yousef · couple · 2026-10-23

    “موقع مميز و خدمات مميزة”

  • Very good hotel located close to Haram and has good food options with the mall downstairs made my stay extremely easy

    10/10

    Mohammed · couple · 2026-10-23

    “Extremely good location and amenities”

  • مكان مريح ونظيف

    10/10

    ABEER · family with children · 2026-10-23

    “كل شي تمام”

  • جميلة جدا

    10/10

    ABEER · extended group · 2026-10-23

    “الموقع قريب من الحرم والفندق رائع جدا الموظفون متعاونيين جدا واشكر عرفه السيد ومحمد عطية على تعاونهم مع النزلاء والاستجابة المباشره”

  • Excellent and amazing stay throughout our visit

    10/10

    Auwal · extended group · 2026-10-23

    “Everything about this facility is excellent cleanliness proximity to Haram friendly staff I specifically mention Abdülaziz for his assistance anytime we require”

View all guest reviews

Hotel info and reviews come from third-party sources.