Indulge in blissful massages and pampering at the full-service spa.
Culinary Delights
Enjoy a variety of dining options at 4 restaurants, 2 bars/lounges, and a coffee shop.
Central Location
Stay steps away from attractions like King Fahad Gate and the Great Mosque of Makkah.
To book your relaxing stay at the centrally located Makkah Hotel, visit our website now!
✦HAPPI HIGHLIGHTS
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Friendly staff
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Comfortable stay
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Excellent location
At the hotel
Popular amenities
30 listed
24-hour business center
24-hour front desk
ATM/banking
Breakfast available (surcharge)
Children's club (surcharge)
Computer station
Concierge service
Elevator
Free newspapers in lobby
Free reception
View all amenities
Pools & wellness
Full-service spa
Dining & drinks
Snack bar/deli
Wheelchair-accessible on-site restaurant
Rooms & comfort
Television in common areas
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Self parking (surcharge)
Wheelchair accessible parking
Wheelchair-accessible van parking
Guest services
Luggage storage
Meeting rooms
Safe-deposit box at front desk
Supervised childcare/activities
Tours/ticket assistance
Services & essentials
Free WiFi
Free wired internet
Gift shops or newsstand
Grocery/convenience store
Playground on site
Shopping on site
Review in focus
371 reviews
10/ 10
I had a truly wonderful stay at this hotel in Makkah. From the moment I arrived, everything was well-organized, comfortable, and welcoming. The rooms were clean, the atmosphere was peaceful, and the overall service exceeded my expectations.
What stood out the most during my stay was the exceptional experience at the restaurant. I would like to sincerely thank Mrs. Emtessor Omar for her outstanding hospitality. She was incredibly kind, attentive, and professional, making every dining experience feel special. Her warm attitude and dedication to excellent service truly made a difference and added a personal touch to my stay.
I highly recommend this hotel to anyone visiting Makkah. The combination of comfort, quality service, and staff like Mrs. Emtessor Omar makes it a place I would gladly return to.
drbabamusa · Family · 2026-03-17
The guest experience
9.2out of 10 371 verified reviews
Loved most
Friendly staff
Comfortable stay
Excellent location
Variety of food
Good cleanliness
Worth knowing — Room service inconsistencies · Lift usage during peak times
How guests scored the stay
Service9.7
Staff members were consistently described as friendly, helpful, and responsive.
Location9.4
The location was noted as excellent, providing easy access to nearby attractions.
Cleanliness9.2
Housekeeping was highly praised with excellent cleanliness mentioned by multiple reviews.
Room Quality9.2
Rooms were frequently described as comfortable with good amenities.
Value for Money9.2
Most reviews conveyed satisfaction with the overall value offered by the hotel.
Overall Experience9.2
Overall experiences were largely positive, with many expressing desire to return.
Amenities9.0
Amenities were generally appreciated, though there were some comments about irregular room service.
Food and Beverage8.7
Food was mentioned as varied and delicious, though not extensively covered in every review.
Live guest feedback
Guest reviews
Mixed experiences
85% of 20 recent stays rated 8+
9.2371 reviews
• A Memorable Stay Thanks to Wonderful Service
10/10
drbabamusa · Family · 2026-03-17
“I had a truly wonderful stay at this hotel in Makkah. From the moment I arrived, everything was well-organized, comfortable, and welcoming. The rooms were clean, the atmosphere was peaceful, and the overall service exceeded my expectations.
What stood out the most during my stay was the exceptional experience at the restaurant. I would like to sincerely thank Mrs. Emtessor Omar for her outstanding hospitality. She was incredibly kind, attentive, and professional, making every dining experience feel special. Her warm attitude and dedication to excellent service truly made a difference and added a personal touch to my stay.
I highly recommend this hotel to anyone visiting Makkah. The combination of comfort, quality service, and staff like Mrs. Emtessor Omar makes it a place I would gladly return to.”
Racist staff
4/10
Iramuchaji · Family · 2026-03-09
“Iftar and Sahoor experience in the restaurant in level-6. They have 2 restaurant on the same level. Hence, we had a bad experience on one of the restaurant. the staff made a racist experience to us, probably as we're south east asian. He did not allowed us to seat in an empty table and push us to seat on the back side of the restaurant. He keep arguing there's someone on the table, but none person belonging on the table, its a free table. Untill we finished eating, no one coming to the table to claim the table. Its only a made up by him, probably he saved the table for other person however we come earlier.”
Tower 3 resident
4/10
697nabeelp · Friends getaway · 2026-03-08
“Beautiful location. Lifts are atrocious. And rooms need a renovation. They are 25 years old now”
Exellent
10/10
469maza · Friends getaway · 2026-03-07
“Thank you all staff is very good thank you asma and hatmi”
Come as a guest leave as a friend.
10/10
muhdkabir · Family · 2026-03-05
“Macca hotel and towers top notch. Excellent service. Wonder ful people such as Ehhosan Ullah. Courteous, and friendly. I recommend it to anyone coming for Umrah or Hajj.”
Best hotel in makkah best location best Manager best breakfast best house keeping
10/10
Rehandhund · Family · 2026-02-27
“I booked a club room for 5 nights unfortunately I was downgrade to a standard room on 14 th floor I was very upset with the room upon complain I was contacted by Mr Ahmed and with him I went to the manager sitting in a room next to reception they satisfied me with a reason for downgrade that there was maintenance work going on club floor and was too much noise in the morning . They allowed me use the club lounge and notice that the club floor was too noisy thanks to them and they assured me that they will upgrade me on my next visit rest everything was perfect as always”
Great to be here at Makkah Hotel and Tower
10/10
aliaE6980JX · Family · 2026-02-27
“Amazing Service at Lagenda Restaurant really very enjoyable and very very thanks to All restaurant staff . I came here Umrah great Experience at Lagenda Restaurant in Makkah Hotel & Tower Many thanks to Hisham Cap Samir And Riyaz ofcourse really taking care all the time”
Great experience at LAgenda Restaurant
10/10
789abdallaa · Friends getaway · 2026-02-27
“Lagenda Restaurant Mashaallah very good Iftar Buffet lot of variety. Taste of food Alhamdulillah very good and restaurant service very good. All restaurant staff very attentive thanks to Mr Riyaz”
Excellent food and service
10/10
sadiar107 · Family · 2026-02-27
“Legenda resturant is serving excellant. Services, food everything is awsome. Taste of food is very good.
Riaz, assistant manager is presenting very well.”
Kindly reward him
10/10
GrandTour64112874005 · Family · 2026-02-24
“Walid Habib,he's is the best supervisor”
Best food in town
10/10
faridac2026 · Family · 2026-02-24
“We love the food , hospitality
Keep coming back every year”
Great experience.
10/10
152abbai · Family · 2026-02-24
“Food was really great. Walid was really professional and helpful...”
never go there
2/10
769mahbubs · Family · 2026-02-18
“very bad experience. they are very rude to people. very high price. no body is helpfull .”
Great service by abdul rehman
10/10
farhani584 · Couples · 2026-02-17
“Very Good Service and cooperative staff”
Absolute Amazing, felt better than home, given the extra facilities that was not mentioned
10/10
syedb474 · Family · 2026-02-17
“It was absolute calm and respectgul”
Umrah at Makkah Towers
10/10
riceboy89 · Family · 2026-02-17
“Great service and a warm welcome by Abdulrahman Al Zahrani who helped get settled in.”
Makkah hotel excellent mashallah
10/10
azryy2026 · Family · 2026-02-15
“Makkah hotel room condition very nice mashallah.
This hotel staff everyday room clean Housekeeping BASET thank you so much hotel staff.hotel haram location very easy and service also more mashallah”
Great choice in Makkah
10/10
ahhegab · Solo travel · 2026-02-10
“Great location with the door literally facing King Fahd Door of Al-Haram (84).
Bedding great and very comfy. Very friendly staff - special thanks to receptionist Abdullah Al-Gathami for everything, including recommending that great breakfast.
شكر خاص موظف الاسقبال عبدالله القثامي”
Hospitality service
8/10
Hamalinahakim · Family · 2026-02-05
“Mohd yusuf give excellent hospitality service to us..”
Glad to bring my family to this place
10/10
Afsay · Family · 2026-02-05
“We had a great experience and Mr Riyaz Rakhange was very warm with his hospitality at legenda restaurant , location of the hotel is good and so is their lift system. Alhamdullilah”
