Hotelaholic

Makkah

Tilal Jabal Al Kabah

Jabal Al Kaabah Road, Harrat Al Bab and Ash Shamiah, Makkah

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Shaza Makkah offers 251 beautifully designed guestrooms and suites with modern amenities including free WiFi, flat-screen TVs, and rain showers. Choose the exclusive Shaza Silk Floors for a refined and elegant stay.

  • Gastronomic Delights

    Indulge in a culinary journey at the hotel's diverse restaurants. Experience the flavors of the East at Midan with its open kitchen concept or unwind at Shalimar lounge with unique tea ceremonies and mocktails.

  • Family-Friendly Facilities

    The Shaza Kids’ Club provides a safe and fun environment for young guests while the 24-hour Business Centre caters to all your work needs. Moreover, the hotel's versatile function rooms are perfect for a variety of events.

Experience luxury and convenience at Shaza Makkah - book your stay now for an unforgettable experience in the heart of Jabal Ka’aba.

HAPPI HIGHLIGHTS

  • Clean and well-maintained property

  • Friendly and helpful staff

At the hotel

Popular amenities

53 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Breakfast in the room
  • Business center
  • CCTV in common areas
  • CCTV outside property
  • Children's playground
  • Concierge service
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Rooms & comfort

  • Emergency cord in bathroom
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities

Services & essentials

  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Packed lunches
  • Room service
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

5,641 reviews
10/ 10
فندق ممتاز
FZ · couple · 2026-10-24

The guest experience

8.3out of 10
5641 verified reviews

Loved most

  • Clean and well-maintained property
  • Friendly and helpful staff

Worth knowing — Distance to nearby food options · Noisy rooms reported

How guests scored the stay

  • Service8.9

    Staff were noted as friendly and helpful, particularly Rona and Riad.

  • Location8.4

    Conveniently located with a short walk to haram, although some complaints about distance during peak times.

  • Food and Beverage8.4

    Breakfast received positive notes but there were mentions of limited food options nearby.

  • Amenities8.4

    Good amenities like prayer area and breakfast; however, the elevator system needs improvement.

  • Value for Money8.4

    Generally considered good value, though some guests wish for lower prices.

  • Cleanliness7.9

    Generally clean but several mentions of noise and issues like toilet tissue and maintenance.

  • Overall Experience7.9

    Most guests enjoyed their stay, with some minor issues noted.

  • Room Quality7.9

    Rooms are spacious and well-maintained, but some guests found them small.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 12 recent stays rated 8+

8.35641 reviews
  • فندق ممتاز

    10/10

    FZ · couple · 2026-10-24

    “فندق ممتاز”

  • كانت مريحة واستمتعت فيها واتمنى يكون لنا نصيب في العوده له قريبا مره اخرى لتكرار اتجربة

    9/10

    Ahlam · extended group · 2026-10-23

    “تعامل الموظفين رائع متعاونين سريعين لهم كل الشكر والتقدير الفندق نظيف جدا”

  • Guest review

    8/10

    زهراء العسيري · family with children · 2026-10-23

    “الفندق جدا جميل خدمته ممتازة قريب من توسعة الملك عبدالله جلست في دور 22 مطل اطلالة جزئية على التوسعة لكن للحق المسافة بعيدة عن بوابة دخول الحرم جدا تحتاج صحة ..اخص بالشكر الجزيل الاخ سلمان محمد خدمة نزلاء انسان بشوش وخدوم ..والسكيورتي الاثنين الى عند الباب ماقصور في خدمتى ..تصل السيارة الى بوابة الفندق وهذا شيء ممتاز ما تحتاج تمشي وانت وشنطك .”

  • It was a wander full experience

    9/10

    Chabha · family with children · 2026-10-22

    “The staff was really welcoming and available ,the breakfast was really good”

  • تجربة للتكرار

    9/10

    Hassan · couple · 2026-10-21

    “قريب من الحرم”

  • Guest review

    10/10

    Husseim · family with children · 2026-10-21

    “Excellent location”

  • مررريح

    10/10

    محمد · couple · 2026-10-20

    “ممتاز من جميع الجهات وغير كرم الضياافه”

  • 1st time and consider to comeback in the future

    9/10

    I Ketut Ramia · family with children · 2026-10-20

    “Clean hotel, very good breakfast, kind staff, number of lifts in operation are crowded avoidance, less noise.”

  • Best please to stay in Makkah

    10/10

    Hamad · solo traveller · 2026-10-17

    “It’s was very clean and there was a lot of helpful facilities. It just got renovated so it’s so great. I love the staff all of them were friendly and very helpful”

  • Everything topnotch

    10/10

    Sahibzada Hasan · family with children · 2026-10-16

    “From rooms, to staff to food and cleanliness , the hotel sure is on a bit of slope but it literally was not a hike and was easy enough to do , the distance was 5mins walk specially very near to the Umrah gate ,the staff were absolutely awesome from reception staff to the housekeeping, the breakfast was really good with different choices most days and with a huge live station”

  • Guest review

    8/10

    Hilal · solo traveller · 2026-10-13

    “The breakfast was lovely 🌹”

  • great place to stay, with great service by the whole staff.

    10/10

    Awais · family with children · 2026-10-13

    “Great facilities by the hotel great service by the staff great room service location is good”

Hotel info and reviews come from third-party sources.