Hotelaholic

Singapore

W Singapore - Sentosa Cove

21 Ocean Way, Singapore, 098374

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious 5-Star Stay at W Singapore - Sentosa Cove

    Featuring bold interiors, W Singapore - Sentosa Cove on Sentosa Island offers a 24-hour WET® pool, spa, and fitness centre. Enjoy free WiFi in all rooms.

  • Spectacular Views and High-Tech Amenities

    Rooms offer pool/ocean views, some with balconies. Enjoy a 40-inch LED TV, Bose sound system, and lavish bathrooms with a rain shower and spa bath products.

  • Relaxation and Culinary Delights

    Unwind at FIT gym or AWAY® Spa, or enjoy free access to Sentosa Island. Indulge in dining at SKIRT, The Kitchen Table, or WOOBAR. 24-hour room service available.

Book your stay now!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great breakfast

  • Nice pool facilities

At the hotel

Popular amenities

98 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Beauty Services
  • Breakfast in the room
  • Breakfast takeaway containers
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Golf course
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Lower bathroom sink

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (free)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Happy hour
  • Higher level toilet
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • Visual aids: Braille
  • Water slide
  • WiFi available

Review in focus

1,730 reviews
8/ 10
員工很親切,無論那個部門。
Grand Zac · family with children · 2026-10-22

The guest experience

8.7out of 10
1730 verified reviews

Loved most

  • Friendly staff
  • Great breakfast
  • Nice pool facilities

Worth knowing — Cleanliness issues · Inconsistent service

How guests scored the stay

  • Location9.2

    The hotel is in a great location, making it convenient for guests.

  • Amenities9.2

    The hotel offers excellent amenities including a fantastic pool and unique food service options.

  • Service9.1

    Overall service was rated positively, though inconsistent at times, especially during breakfast service.

  • Food and Beverage8.7

    Food quality, especially at breakfast, was mentioned positively, although there were some critiques on specific items.

  • Overall Experience8.6

    The overall experience was positive with many commendable aspects, despite some drawbacks.

  • Room Quality8.6

    Rooms are described as clean and comfortable, though some issues were noted regarding the condition of specific rooms.

  • Value for Money8.6

    General value perception was positive, although extra charges for room features were noted as potentially unreasonable.

  • Cleanliness7.7

    The hotel lobby suffered from significant cleanliness issues during a flea market event, which detracted from the overall experience.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 8 recent stays rated 8+

8.71730 reviews
  • Guest review

    8/10

    Grand Zac · family with children · 2026-10-22

    “員工很親切,無論那個部門。”

  • Every detail of our stay was perfection

    10/10

    Brooke · couple · 2026-10-21

    “The room and facilities were all very beautiful and the staff were all very lovely and attentive. The attention to detail was outstanding. The breakfast and restaurants were incredible.”

  • Will be returning

    9/10

    Rick M · family with children · 2026-10-17

    “Great rooms and pool area was superb”

  • Great family location & destination.

    10/10

    Paul · family with children · 2026-10-17

    “Facilities are amazing.. location good to be away from the mix of city but close to all the family fun spots so get the best of both worlds.”

  • ดีเยี่ยม

    10/10

    ็CHAYUT · family with children · 2026-10-15

    “พนักงานต้อนรับ”

  • Excellent staff. Treated well. Facilities including pool and restaurants very good. Modern and clean

    9/10

    Stephen · family with children · 2026-10-10

    “Staff are wonderful at this hotel. All staff from the concierge and cleaners to the restaurant staff treated my family and I like VIP’s”

  • Perfect! Above and beyond.

    10/10

    Jasmine · family with children · 2026-10-09

    “Absolutely everything down to every detail!! Obsessed.”

  • Overall it was a nice and welcoming stay. Great staff and all of them are very friendly.

    10/10

    Kurukulasooriya S C · family with children · 2026-10-08

    “Great place to spend a short family holiday. Kids loved the pool and the water slide, while we enjoyed the pool bar. Excellent breakfast Buffet with a wide variety of delicious food. Rooms are spacious, clean and comfortable.”

View all guest reviews

Hotel info and reviews come from third-party sources.