Hotelaholic

Johannesburg · Gauteng

Four Seasons Hotel The Westcliff

67 Jan Smuts Avenue, Johannesburg, Gauteng, 2193

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Expansive Lush Garden and Wellness Center:: Experience tranquility in the heart of the city at Four Seasons Hotel The Westcliff. Relax in the expansive lush garden or pamper yourself at the wellness center with rejuvenating massages and beauty treatments.

  • Rooms & comfort

    Elegant Rooms with Modern Amenities:: Indulge in luxury in the elegantly designed rooms equipped with air conditioning, flat-screen TV, and minibar. Stay connected with free WiFi and unwind with an iPod dock in your room for your entertainment.

  • Wellness & relaxation

    Culinary Delights and Nature-Inspired Spa:: Savor a culinary journey with a variety of restaurants offering South African and international cuisines. For a unique experience, visit The Cellar Door for food and wine pairings. Unwind at the nature-inspired spa with a sauna, steam room, and a range of relaxing treatments.

Book now for an unforgettable stay at Four Seasons Hotel The Westcliff, where luxury and serenity meet seamlessly.

HAPPI HIGHLIGHTS

  • Exceptional, attentive staff/service

  • Stunning views and panoramic rooms

  • Excellent breakfast buffet

At the hotel

Popular amenities

111 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Babysitting/child services
  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • ATM/cash machine on site
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Free WiFi
  • Grocery deliveries
  • Horse riding
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • WiFi available

Review in focus

691 reviews
5/ 10
The room was clean....the view was nice. The location is good
Albano · couple · 2026-10-08

The guest experience

9.2out of 10
691 verified reviews

Loved most

  • Exceptional, attentive staff/service
  • Stunning views and panoramic rooms
  • Excellent breakfast buffet
  • Fabulous on-site restaurant (Flames)
  • Reliable and friendly drivers/airport transfer service
  • Welcoming room touches (flowers) and well-appointed rooms (reported by several guests)

Worth knowing — Perceived overpriced / poor value for money · Some reports of very small rooms and uncomfortable beds

How guests scored the stay

  • Service10.0

    Consistently and emphatically praised — staff named (Adam, Mpho, Precious, Ayanda, Rabinda) described as extremely helpful, gracious and attentive; went above and beyond with guest interactions and assistance during disruptions.

  • Amenities10.0

    Multiple amenities praised: excellent breakfast buffet, coffee lounge service, restaurant and arranged transport (airport pickup and long-drive drivers) — drivers noted as safe and engaging.

  • Food and Beverage10.0

    Very strong positive sentiment: breakfast described as amazing with many stations, and Flames restaurant repeatedly called fabulous; food offerings left a strong favorable impression.

  • Overall Experience9.7

    Overall highly positive: guests report a wonderful stay, would return due to service, views and food; minor detractors (price, occasional small rooms) prevent a perfect overall rating.

  • Location9.5

    Views and property setting repeatedly highlighted as a major positive (panoramic-view rooms, beautiful property); cited as a primary reason to return.

  • Cleanliness9.2

    Not mentioned in reviews; assumed standard quality for this hotel tier.

  • Room Quality8.2

    Mixed feedback: many guests praised spacious, well-appointed panoramic rooms and welcome touches (flowers), while one review complained rooms were very small and beds uncomfortable.

  • Value for Money7.0

    Explicit negative comment about price being unjustifiably high; value perceived as weak by at least one reviewer despite high service and amenities.

Live guest feedback

Guest reviews

Consistent

90% of 10 recent stays rated 8+

9.2691 reviews
  • It was good

    5/10

    Albano · couple · 2026-10-08

    “The room was clean....the view was nice. The location is good”

  • çok çok iyi

    10/10

    mfrclk · extended group · 2026-09-10

    “konum, mimari, dekorasyon, rahatlık harikaydı”

  • Perfect place to stay in Johannesburg

    10/10

    Carole · family with children · 2026-09-03

    “We had a wonderful time staying at the Four Seasons Hotel in Johannesburg. Everything was perfect: the rooms were beautifully decorated and very comfortable, the restaurant terrace offered an outstanding view, and the staff were extremely kind and professional. We have great memories of our short stay at this hotel and would certainly recommend it.”

  • Une superbe expérience et des déjeuners fenrztissues sur la terrasse

    10/10

    Bernadette · couple · 2026-09-01

    “Tout”

  • Lovely

    9/10

    Yasmin · solo traveller · 2026-08-22

    “Location, views”

  • Il faisait très mauvais donc cela a joué

    8/10

    Bernadette · couple · 2026-08-11

    “Le personnel très aimable et très compétent … au service !”

  • Excellent

    9/10

    elise · family with children · 2026-08-10

    “Une excellente expérience au Four Seasons, qui nous a permis de terminer nos vacances sur une très belle note. Un établissement magnifique, avec un service à la hauteur du standing, une équipe attentive, professionnelle et particulièrement à l’écoute de ses clients. Nous avons beaucoup apprécié la qualité de l’accueil, les attentions qui nous ont été accordées et surtout le grand professionnalisme de toute l’équipe. Ils ont réellement à cœur de satisfaire leurs clients et cela se ressent. Une très belle adresse que je recommande sans hésitation. Nous repartons ravis de notre séjour et reviendrons avec grand plaisir !”

  • Exceptionally comfortable, clean and safe.

    10/10

    Melissa · couple · 2026-08-10

    “Staff, food and service were all too notch. I highly recommend the breakfast buffet at Flames restaurant the food is amazing and the patio views are breathtaking.”

  • Guest review

    8/10

    Paulina · family with children · 2026-08-08

    “Uitzicht en opbouw van hotel”

  • Guest review

    9/10

    Alekszej · couple · 2026-08-02

    “Красивый отель и прекрасный вид Очень милый ресторан Персонал выше всех похвал Обязательно сюда стоит вернуться из-за вида и сервиса.”

View all guest reviews

Hotel info and reviews come from third-party sources.