Hotelaholic

Johannesburg · Gauteng

Protea Hotel by Marriott Johannesburg Balalaika Sandton

20 Maude Street, Johannesburg, Gauteng, 2196

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Stylish Accommodation and Serene Surroundings

    Protea Hotel by Marriott Johannesburg Balalaika Sandton offers a tranquil stay in the heart of Sandton. With 2 swimming pools nestled in lush gardens, 2 gourmet restaurants, and a modern fitness centre, guests can unwind in style.

  • Convenient Amenities and Services

    Enjoy a complimentary luxury shuttle service to Sandton City & Nelson Mandela Square, with easy access to O.R Tambo International Airport. The elegantly decorated guest rooms feature modern amenities including air conditioning, satellite TV, and private bathrooms with complimentary toiletries.

  • Dining and Entertainment

    Indulge in a delicious breakfast at The Conservatory Restaurant or savor prime cuts of South African beef at The Bull Run. With various bars and lounges on-site, including The Heritage Lords Bar and "Coffee on Twenty," guests can relax and socialize in style.

Book your stay at Protea Hotel Balalaika Sandton today!

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

At the hotel

Popular amenities

92 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Shuttle service (free)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Happy hour
  • Higher level toilet
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Shallow end
  • Sun umbrellas
  • Themed dinner nights
  • Toilet with grab rails
  • WiFi available

Review in focus

2,249 reviews
9/ 10
room location was fine ..however lets have more English compliant sockets
Donbell Sitingawawo · solo traveller · 2026-10-21

The guest experience

8.4out of 10
2249 verified reviews

Loved most

  • Friendly staff
  • Great location

Worth knowing — Cleanliness issues · Slow check-in process

How guests scored the stay

  • Location9.1

    Location praised for being safe, central, and quiet with easy access to the mall.

  • Service9.1

    Reviews highlight friendly and professional staff, with specific praise for the concierge team.

  • Food and Beverage8.6

    Breakfast received favorable reviews, although there were minor complaints about specific food items.

  • Overall Experience8.6

    Most reviews reflect a very positive overall experience with mentions of returning.

  • Amenities8.1

    Garden and shuttle service are praised, but some amenities need improvement.

  • Room Quality8.1

    Rooms described as clean and comfortable, although some noted maintenance issues.

  • Value for Money8.1

    Some reviews indicated that while the hotel has great features, there were concerns about it being overpriced.

  • Cleanliness7.6

    Some reviews noted issues with cleanliness, particularly regarding the bathrooms needing upgrades and shower leaks.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 10 recent stays rated 8+

8.42249 reviews
  • Guest review

    9/10

    Donbell Sitingawawo · solo traveller · 2026-10-21

    “room location was fine ..however lets have more English compliant sockets”

  • Convenient and clean

    8/10

    Sharon · solo traveller · 2026-10-16

    “Location, not far from mall. Easy to get uber cabs. Staff are friendly. Cleaning depends on who is the cleaner. One night was well kept but not others.”

  • Always happy to come back!

    10/10

    Alvera · couple · 2026-09-18

    “We love the gardens and the pools and the walks. The breakfast conservatory and outside patios are beautiful. The bar menu is very convenient if the Bull Run is too much food or you just want a small snack. The place has a cheerful ambiance, I think because of the wonderful service from a very attentive staff and a bunch of guests who really love to stay here for business or pleasure. One of my favorite Protea/Marriots.”

  • gerne wieder

    8/10

    gsc · extended group · 2026-09-17

    “gute Lage, verträumter Garten, grosszügiges Frühstück. Gutes Preis - Leistungsverhältnis”

  • Exceptional service delivery, safe and comfortable.

    10/10

    Sean · couple · 2026-09-15

    “Beautiful old school style oasis in the heart of Sandton. Lovely pools that no one else seemed to use and stunning gardens. Easy access around Sandton with the hotel shuttle. Superb restaurants on site and staff willing to make you feel like family. Vessa(I think I got her name right) and her team are absolutely killing it on the service levels they offer. At breakfast the service levels were out of this world. Lucky was my favourite waiter and has loads of potential. I hope the hotel nurture him and allow him to develop. 100% will return again. A very special hotel.”

  • Guest review

    8/10

    Nozizwe Hazel · solo traveller · 2026-09-15

    “The room and hotel amenities”

  • Exceptional Staying

    10/10

    Shaimemanya · couple · 2026-09-14

    “Friendly atmosphere Exceptional Exceptional”

  • Overally it was a good and comfortable stay

    10/10

    Tekwani · family with children · 2026-09-13

    “Its close proximity to mandela square snd child friendly.”

  • Guest review

    9/10

    Xolile · extended group · 2026-09-04

    “Comfort & neat”

  • Pleasant stay

    10/10

    Leandro LT · solo traveller · 2026-08-31

    “We really enjoyed our stay! The location is excellent, and the hotel feels very spacious overall. The green grounds are a standout feature—a really pleasant place to unwind and hang out outdoors”

View all guest reviews

Hotel info and reviews come from third-party sources.