Hotelaholic

Cape Town · Western Cape

Dock House Boutique Hotel and Spa by NEWMARK

Portswood Close, Portswood Ridge, Cape Town, Western Cape, 8001

9.6 Wonderful139 guest reviews

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Historic Charm and Exclusive Location

    Built in the 1800’s as a private residence for the harbour master, Dock House is now one of Cape Town’s most exclusive boutique hotels, offering panoramic views of the harbour and personalized service.

  • Luxurious Amenities and Personalized Service

    Enjoy a swim in the stylish outdoor pool, have a massage arranged by your own butler, and access state-of-the-art gym facilities at the nearby wellness centre. Each guest room and suite offers classic décor and stunning waterfront views.

  • Fine Dining and Relaxation

    Indulge in the private chef’s sophisticated dinner menu in the tranquil outdoor dining area or in the comfort of your room. With a library, free wireless internet, and beautiful surroundings, Dock House offers the perfect blend of luxury and relaxation.

Book your stay at Dock House for an unforgettable experience in the heart of the V&A Waterfront.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Excellent breakfast

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Solarium
  • WiFi available

Review in focus

139 reviews
10/ 10
Lovely warm and friendly welcome. Elegant building and comfortable surroundings. Loved our "house" at No. 1 Dock House. Living room, bedroom with private patio and sumptuous bathroom. Great location for access to the Waterfront. The staff are outstanding. Professional, polite, helpful and friendly. Fabulous dinner and piano music. Lovely Spa too.
Judith · solo traveller · 2026-09-03

The guest experience

9.6out of 10
139 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Excellent breakfast

How guests scored the stay

  • Service10.0

    Staff are very friendly and helpful.

  • Overall Experience9.9

    Exceptional overall experience with no notable cons.

  • Location9.8

    Great location.

  • Food and Beverage9.8

    Breakfast was excellent.

  • Room Quality9.3

    Room was well appointed.

  • Cleanliness9.3

    Standard quality for this hotel tier.

  • Value for Money9.3

    Standard quality for this hotel tier.

  • Amenities9.3

    Standard quality for this hotel tier.

Live guest feedback

Guest reviews

Consistent

86% of 14 recent stays rated 8+

9.6139 reviews

  • Highly recommend

    10/10

    Judith · solo traveller · 2026-09-03

    “Lovely warm and friendly welcome. Elegant building and comfortable surroundings. Loved our "house" at No. 1 Dock House. Living room, bedroom with private patio and sumptuous bathroom. Great location for access to the Waterfront. The staff are outstanding. Professional, polite, helpful and friendly. Fabulous dinner and piano music. Lovely Spa too.”

  • Guest review

    5/10

    Evgeniya · couple · 2026-03-14

    “Потрясающая локация.”

  • Guest review

    9/10

    Julie · couple · 2026-01-13

    “Location, service , comfortable room”

  • Beautiful property great stay.

    10/10

    Paul · couple · 2026-01-08

    “Beautiful property the room and the location was perfect”

  • Great hotel in a great location

    10/10

    Waters · couple · 2026-01-01

    “Great location. Room was well appointed. The staff are very friendly and helpful. Breakfast was excellent”

  • Lovely hotel, with friendly staff, excellent rooms in a fantastic location

    10/10

    LIBBY2212 · family with children · 2025-07-22

    “Very large room Comfortable bed Excellent location Staff was very friendly and proactive Small room service menu but excellent food Great breakfast selection”

  • Beautiful Building

    8/10

    lorraine164 · Couples · 2025-06-30

    “We were originally booked to stay here when we visited Cape Town, however we were told they had over booked, so we were shifted to another hotel across the courtyard. Due to plumbing issues in our room at that hotel we were then shifted to The Dock House, which happened quite late at night. Unfortunately this meant we didn’t get the full experience of the hotel, as we checked out early the next morning. Our room was large, spacious and clean. The heating worked well as it was a very cold night. The breakfast the following morning was lovely and the staff were very attentive. We would book again, with the hope of being able to use more of the facilities offered.”

  • An excellent choice in Cape Town

    10/10

    ElianaTC · Couples · 2025-06-06

    “This is a very charming hotel, in a wonderful location, very close to The Waterfront. The rooms are big and beautifully decorated, extremely confortable. The service is very kind and accommodating. All in all, an excellent choice in Cape Town!”

  • Superb

    9/10

    Stefanus · young couple · 2025-05-13

    “Pretty much everything is to like. From the exceptionally friendly staff, through to the extremely spacious and luxurious room, to the fresh and tasty breakfast. Highly recommended indeed. will most certainly return. We spoiled ourselves with a treatment at the spa. And what a treat it was!!”

  • Very good

    8/10

    Meg · young couple · 2025-04-27

  • Passable

    5/10

    Eugene · young couple · 2025-04-21

    “We did not stay there, when we arrived we were shown to our room, from the entrance we turned left and at the end of short passage the attendant opened a door to a stairwell in which was a steep staircase up to our room!! There is no lift and this room apparently was not accessible even from the normal staircase of the building. I have never seen this before in a 5star hotel in al my many travels around the world. My wife had injured her leg and it was therefore it was impossible to stay there. We were offered a room in the sister hotel, the Queen Victoria, which we accepted reluctantly, also not up to 5star standard,it had a tiny bedroom with only one chair, we ordered room service and the waiter arrived with a tray, but there was nowhere to put it, so he fetched a trolley and I sat on the bed to eat! Most of the room was taken up by a passage and an over large shower room, no bath, where the shower pressure was pathetic. Not a good experience. That said the staff were excellent and we had dinner there on our last night, reluctantly but my wife’s injury made necessary, and we were pleasantly surprised because the dinner was excellent.”

  • A very enjoyable stay at the Dock House, made better by the amazing staff

    8/10

    Gary · young couple · 2025-04-08

    “Fantastic Location, great staff, especially Ashley who made sure all our needs were taken care of.”

  • Amazing Dock house boutique hotel

    10/10

    U1867VHpaulk · Couples · 2025-03-14

    “This is an oasis of calm . From the moment we were greeted by Lulu at reception we felt like it was a home away from home . Micheal looked after us in the dock house during breakfast for two days and was amazing 10/10 his paw print Capoccino was fabulous and his attention to customer satisfaction was clear to see. Ashley looked after us on our last morning and was a delight. His flower displays and passion was fantastic . The gentleman at the front doors greeted us and helped with our luggage, I'm sorry I didn't get his name but he was also outstanding. We also had an amazing couple massage in the spa it was so relaxing and very reasonably priced. Thank you girls . Overall this is a must stay part of any planned trip to the wonderful Cape town. We will return . Paul and Lindsey from Lincolnshire UK”

  • Room 1 is a suite with separate living room and private walled garden.very good value for money. Will 100% stay about in

    9/10

    James · young couple · 2025-03-02

    “Superbly comfortable bed and linens. Excellent staff”

View all guest reviews

Hotel info and reviews come from third-party sources.