Hotelaholic

Cape Town · Western Cape

Hotel on the Promenade

11 Arthurs Road, Cape Town, Western Cape, 8001

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Boutique Hotel by the Sea

  • Stylish Accommodations

    Immerse yourself in luxury with elegant rooms featuring walnut-colored floors and leather-back beds. Enjoy modern amenities like a private bathroom and a large flat-screen TV in every room.

  • Convenient Location

    Just a stone's throw away from the Sea Point Promenade, our hotel offers easy access to the V&A Waterfront and Sea Point Pavilion. Explore the best of Cape Town within minutes from our doorstep.

  • Exceptional Services

    Let us take care of your travel needs with our convenient airport shuttle service. Experience top-notch hospitality and make your stay truly unforgettable at Hotel on the Promenade.

Book now to indulge in a lavish seaside retreat at Hotel on the Promenade.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Clean rooms

At the hotel

Popular amenities

94 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Massage services
  • Spa/wellness center

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Golf course
  • Hiking
  • Mini golf
  • Outdoor furniture
  • Public transport tickets
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • Heating
  • Non-smoking rooms
  • Open-air bath
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Street parking

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Pet basket
  • Pet bowls
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Board games/puzzles
  • Canoeing
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Diving
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Grocery deliveries
  • Horse riding
  • Key access
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

668 reviews
9/ 10
Staff are the top ingredient in this stylish and well located hotel in Sea Point. Food and coffee are delicious. Beach, cool bars, cafés, and shops are steps away. This was my second visit and I will be returning.
Rosalind · solo traveller · 2026-10-23

The guest experience

9.4out of 10
668 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Clean rooms
  • Excellent food

Worth knowing — Rooms can be small · No views from some rooms

How guests scored the stay

  • Service9.8

    Staff are very friendly and attentive, providing excellent service according to reviews.

  • Location9.8

    Location is fantastic, centrally located near the promenade and beach.

  • Overall Experience9.8

    Overall experience rated highly with guests expressing satisfaction.

  • Cleanliness9.3

    Rooms are clean and well-kept as described in multiple reviews.

  • Value for Money9.3

    Good value given the quality of service and location.

  • Food and Beverage9.3

    Food quality is excellent with positive mentions of the restaurant.

  • Room Quality8.8

    Some reviews mention rooms being small or older, impacting the overall quality.

  • Amenities8.8

    Amenities are generally well-rated, though some guests noted a lack of views.

Live guest feedback

Guest reviews

Remarkably consistent

91% of 11 recent stays rated 8+

9.4668 reviews
  • Can't wait to return

    9/10

    Rosalind · solo traveller · 2026-10-23

    “Staff are the top ingredient in this stylish and well located hotel in Sea Point. Food and coffee are delicious. Beach, cool bars, cafés, and shops are steps away. This was my second visit and I will be returning.”

  • Guest review

    9/10

    Peter · couple · 2026-10-22

    “Staff was wonderful. Breakfasts were excellent. Location.”

  • Pleasant stay. Perfect for one night.

    8/10

    Marli · couple · 2026-08-30

    “Very small and cosy hotel. The staff were very friendly and it is only a few steps away from amazing coffee shops.”

  • Guest review

    10/10

    Felix · couple · 2026-08-06

    “Extremely well-run and hospitable. Eugene is such a warm-hearted, knowledgeable and elegant host that would make everyone feel welcome.”

  • Guest review

    10/10

    Trygve · couple · 2026-07-07

    “Excellent host”

  • Guest review

    10/10

    Nataliya · couple · 2026-06-24

    “If you would like to feel like a truly special guest, then **Hotel on the Promenade** is definitely the place for you. Upon our arrival, we were pleasantly surprised to find a bottle of brut waiting for us in the room. We asked for slippers, and they were already in our room the very next day. On our last evening, we were also greeted with treats and a handwritten card with kind wishes. Mr. Eugene is exceptionally welcoming and customer-oriented. He was always happy to help us with recommendations and enjoyed having pleasant conversations with us. He is also an incredibly hardworking person. His workday ends very late and starts very early, yet he always looks impeccable. The hotel has an excellent location — the ocean is just a 1–2 minute walk away, and both Camps Bay and the Waterfront are conveniently close.”

  • Guest review

    9/10

    Juliano · solo traveller · 2026-06-04

    “Muito simpático o local, o quarto é otimo, a comida é maravilhosa, localização boa”

  • Comfortable hotel with friendly, helpful staff, in the attractive Sea Point area of Cape Town.

    10/10

    Sally · solo traveller · 2026-05-10

    “The staff were friendly and helpful. The room was comfortable and quiet and accessible by lift. It was a short distance to the sea front, with a lovely promenade walk and amazing sunset views. As a solo female traveler I felt safe there.”

  • Immer wieder schön

    9/10

    Melanie und Tanja · family with children · 2026-05-10

    “Wir kennen das Hotel gut, daher waren wir wieder zufrieden. Besonderen Dank für unseren Aufenthalt geht an Eugene, Prudence und Tawanda”

  • Guest review

    7/10

    Janet · couple · 2026-05-09

    “The breakfast was excellent and the staff were amazing. Nice location.”

  • Guest review

    9/10

    Jan · couple · 2026-05-08

    “We love the location, with great staff and excellent food.”

View all guest reviews

Hotel info and reviews come from third-party sources.