Hotelaholic

Cape Town · Western Cape

One&Only Cape Town

Dock Road, V & A Waterfront, Cape Town, Western Cape, 8002

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation with Spectacular Views

    Situated on the V&A Waterfront, One&Only Cape Town offers elegant rooms with private balconies and stunning views of Table Mountain. Each room features a marble bathroom with a rain shower and separate bath, ensuring a luxurious stay.

  • Relaxation and Recreation

    Guests can unwind at the spa with a sauna and various massage options, or enjoy the outdoor infinity pool and sun-lounger terrace. The modern gym and movie/game lounge provide additional entertainment and relaxation options.

  • Family-Friendly Amenities

    Families will appreciate the fully-supervised children's programs, computer area, and secure garden space. With dining options like the Nobu restaurant and proximity to the Cape Town International Convention Center, One&Only Cape Town caters to all types of travelers.

Book now to experience luxury and comfort at One&Only Cape Town!

HAPPI HIGHLIGHTS

  • Exceptional, attentive staff and personalised service

  • Excellent location and proximity to attractions (VNA)

  • Fantastic pool area and strong spa/facilities

At the hotel

Popular amenities

118 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Heated pool
  • Infinity pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Salt-water pool
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Baby safety gates
  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture

Services & essentials

  • ATM/cash machine on site
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Family rooms
  • Free WiFi
  • Game drives
  • Indoor play area
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Strollers
  • Temporary art galleries
  • Toilet with grab rails
  • WiFi available

Review in focus

674 reviews
9/ 10
All the staff were excellent.
Griffin · family with children · 2026-09-18

The guest experience

9.4out of 10
674 verified reviews

Loved most

  • Exceptional, attentive staff and personalised service
  • Excellent location and proximity to attractions (VNA)
  • Fantastic pool area and strong spa/facilities
  • Beautiful rooms with good size and nice views
  • Very good breakfast and memorable in-room dining experiences

Worth knowing — Inconsistent attention/service for some bookings (Booking.com reservation issue) · Cigarette smell in at least one room affecting cleanliness perception · Limited menu/food variety for some guests' palates · Some staff displayed arrogance in places; bar closed early for night-owls

How guests scored the stay

  • Service10.0

    overwhelmingly praised: multiple guests highlight exceptional, personalised service and standout staff members (Menzi, Carmen and others) who made stays memorable; one review noted inconsistent attention for bookings via Booking.com, but overall service sentiment is excellent.

  • Overall Experience10.0

    Multiple guests described their stays as exceptional, celebrating special occasions and calling it one of the best hotels they've stayed in; overall sentiment is highly positive.

  • Location9.8

    Repeatedly described as excellent and conveniently located (proximity to VNA noted), guests frequently called the location a major plus.

  • Amenities9.6

    Pool area, spa and other facilities frequently praised (fantastic pool area, fabulous spa, excellent facilities) though the hotel bar closing early was mentioned once.

  • Room Quality9.2

    Rooms noted as beautiful with nice views and good size; one comment about cigarette smell affected the room experience for at least one guest.

  • Value for Money9.1

    Perceived as a strong family/resort option with high-quality amenities; one reviewer suggested price/service balance could be improved (customer service issues impacting perceived value).

  • Food and Beverage8.9

    Food quality and breakfast receive mixed feedback: many praise the breakfast and in-room dining, but several guests wanted more variety and some found menu options limited or not to their palate.

  • Cleanliness8.6

    Generally clean but at least one room had a noticeable cigarette smell seeping through vents or from downstairs, lowering the cleanliness impression for some guests.

Live guest feedback

Guest reviews

Remarkably consistent

93% of 15 recent stays rated 8+

9.4674 reviews
  • Guest review

    9/10

    Griffin · family with children · 2026-09-18

    “All the staff were excellent.”

  • Good but expected more for price

    8/10

    Ross · extended group · 2026-09-18

    “Good ambiance”

  • Fantastica

    10/10

    Flavia · couple · 2026-09-16

    “Tudo”

  • Guest review

    9/10

    abdullah · couple · 2026-09-04

    “القرب من السنتر”

  • موقع ممتاز

    7/10

    hamad · couple · 2026-08-20

    “الموقع”

  • An exceptional stay with phenomenal staff and wonderful facilities

    9/10

    Zainab · couple · 2026-08-17

    “We had an amazing stay at One&Only Cape Town. The facilities were excellent, but what really stood out was the staff. Everyone was phenomenal, incredibly attentive, caring, and welcoming throughout our stay. The view of Table Mountain was exquisite, and the location is very safe and secure. The property itself has so much to offer, and I would actually recommend staying here when you have enough time to enjoy the hotel rather than spending most of the day out exploring. There are plenty of things to do and experience within the property itself, and I only wish we had stayed longer to enjoy more of it.”

  • إقامة فاخرة ، امتزجت فيها روعة المكان ، بحسن الضيافة وحسن الإستقبال لترسم ذكريات جميلة لا تنسى

    10/10

    Abdullah · couple · 2026-08-14

    “1- الموظفين 2- خدمة الغرف 3- خدمة الكونسيرج 4- تنظيف الغرف ( رائعين جدآ) 5- النادي لا اعلم الأسماء هناك مدربه ومدرب أتوقع يكفي منهم شرحوا لي الاشياء الموجوده مع دخولي لذا استخدمتها وافادتني روح المبادرة رائعه 6- وجود القبله والمصحف والشطاف فكرة رائعة وريحتني كثير لا اجامل لاني دخلت الفندق ولم اخرج اردت الراحه فوجدتها داخل الفندق لذا اتحدث ما رأيته”

  • Guest review

    8/10

    sami · family with children · 2026-08-10

    “الموقع ممتاز والغرف كبيره”

  • Guest review

    10/10

    Cokiswa · extended group · 2026-08-03

    “Everything”

  • Beautiful property with wonderful facilities and friendly, attentive staff

    9/10

    Martin · couple · 2026-08-02

    “Beautiful property very well located in V&A Waterfront”

  • Dias incríveis num hotel delicioso a altura da cidade.

    9/10

    Wagner · family with children · 2026-07-24

    “Localização perfeita, perto de tudo. Equipe incrível, desde o checkin aos manobristas. Não pouparam esforços para nos agradar e nos dar todas as dicas necessárias. Disponibilizam um transfer para restaurante e afins. Academia ótima e super bem equipada.”

  • One of the best hotels in the world

    10/10

    Miguel · couple · 2026-07-22

    “Basically everything: it is well located, the hotel itself has outstanding restaurants, the breakfast, the service, the canal, the room, the spa with unlimited tea and almonds with chocolate and carrot cake. We would like to give a special thanks to Abdul, the host, which was very kind, funny, happy, etc.”

  • The best hotel we have stayed at!

    10/10

    Nelle_84 · Couples · 2026-07-15

    “We stayed at the one and only for the first 4 nights of our honeymoon and couldn’t have chosen a better location/hotel. All of the staff are incredibly helpful and they made our stay feel homely with nice touches throughout the stay. We ate at the grill restaurant during our stay and the steak was incredible. Absolutely a 5 star experience in every area. Breakfast is an absolute 10/10, again the staff are so helpful in accommodating requests and food is served in good time.”

  • Perfeita!

    10/10

    Rosa Maria · family with children · 2026-07-14

    “Tudo perfeito! Excelente!”

  • Amazing hotel and staff

    10/10

    Traveler-Navid · Couples · 2026-07-06

    “First time at One and Only, and it did not disappoint. Not onlt a great location, but an amazing hotel and the absolute best part was the staff. I wound give the staff 100 stars. I wish I could remember all their names (they remember us all the time ), but Elton at the bar and Feroz at concierge became our best friends.”

Hotel info and reviews come from third-party sources.