Hotelaholic

Franschhoek · Western Cape

Chapter House Boutique Hotel by The Living Journey Collection

14 Akadamie Street, Franschhoek, Western Cape

Live availability

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Step into a world of colonial elegance at Chapter House Boutique Hotel. Individually decorated rooms with modern amenities and a touch of old-time chic offer a comfortable retreat.

  • Scenic Views and Relaxation

    Unwind by the outdoor pool overlooking the picturesque Franschhoek Mountains or take a leisurely stroll through the rose and lavender garden. The veranda and stylish lounge with a fireplace provide perfect spots to relax and enjoy the serene surroundings.

  • Convenient Amenities

    With complimentary WiFi, private parking, and a bar serving a variety of drinks, your stay at Chapter House Boutique Hotel is designed for convenience and relaxation.

Book now to experience a blend of luxury and tranquility.

HAPPI HIGHLIGHTS

  • Friendly staff

  • Great location

  • Comfortable rooms

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Adult only
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Garden
  • Golf course
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Shared stationery like menus, pens are removed
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Street parking

Guest services

  • Concierge service
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Fishing
  • Free WiFi
  • Horse riding
  • Key access
  • Shallow end
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

775 reviews
10/ 10
Great stay very friendly staff. Stunning setting
Jeremy · couple · 2026-10-07

The guest experience

9.0out of 10
775 verified reviews

Loved most

  • Friendly staff
  • Great location
  • Comfortable rooms
  • Delicious food

Worth knowing — Cleanliness issues · Room maintenance needed · Limited food choices

How guests scored the stay

  • Service10.0

    Staff were consistently described as excellent and accommodating.

  • Location9.5

    Perfect location, close to main attractions but quiet.

  • Amenities9.5

    Excellent facilities and fantastic breakfast options.

  • Overall Experience9.5

    Overall a very positive experience despite minor issues.

  • Food and Beverage9.0

    Good selection for breakfast; some limitations noted for dinner.

  • Room Quality8.5

    Mixed sentiments; some rooms were lovely while others had issues.

  • Value for Money8.5

    Some guests felt the price did not match quality for certain rooms.

  • Cleanliness7.5

    Some rooms had cleanliness issues such as dust and hair.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 12 recent stays rated 8+

9.0775 reviews
  • Will book again thank you

    10/10

    Jeremy · couple · 2026-10-07

    “Great stay very friendly staff. Stunning setting”

  • Guest review

    10/10

    Linda · couple · 2026-08-31

    “The staff were amazing - Thank You”

  • Great service, nice room, TV system poor

    8/10

    Leopold · extended group · 2026-08-27

    “the TV settings are poor.”

  • Incredible staff, lovely room in a great location. Highly recommend staying here.

    10/10

    Jocelyn · couple · 2026-08-19

    “Great location, easy walk to the Main Street. Fabulous staff.”

  • Staff were amazing went above and beyond. So tranquil and peaceful

    10/10

    Niall · couple · 2026-07-18

    “Super staff”

  • Guest review

    10/10

    evan · solo traveller · 2026-07-13

    “Everything”

  • The stay was great , staff were excellent JP was doing a sterling job

    9/10

    Bernard Peter · couple · 2026-07-13

    “The Breakfast was very nice Just to raise a point if for future consider putting a Television in the Lounge area , where you can sit and watch sports instead of sitting in your room. Also stock up your various Whiskeys instead of display empty bottles that you can only order 1 shot from”

  • A delightful place to stay full of character.

    10/10

    Michael · solo traveller · 2026-07-06

    “Everything, from service to decor, location and breakfast etc”

  • Fantastic stay. Great location and the staff was very friendly.

    10/10

    Courtney · solo traveller · 2026-06-11

    “Clean, great location, friendly staff”

  • Comfortable, cosey, friendly

    7/10

    Gavin · couple · 2026-05-27

    “The location and the staff were wonderful, hotel has charm if you were in the old manor”

  • Guest review

    10/10

    Afsana Khan · solo traveller · 2026-05-17

    “Exceptional quality in every aspect of hospitality. Centrally-located for easy walking into the village.”

  • Guest review

    10/10

    MC · solo traveller · 2026-05-14

    “Everything”

Hotel info and reviews come from third-party sources.