Each suite at Birkenhead House offers individually decorated luxury, with amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even boast stunning sea or mountain views.
Unwind and Relax
Take advantage of the hotel's patio overlooking the Atlantic Ocean, perfect for enjoying lunch and a selection of wines. During whale season, catch a glimpse of these majestic creatures. Additionally, pamper yourself at the on-site spa or take a dip in one of the two swimming pools.
Inclusive Hospitality
Your stay at Birkenhead House includes a plethora of amenities such as all meals, local beverages, snacks, a full mini-bar, laundry services, and transfers to and from Hermanus town centre.
Book your luxurious stay at Birkenhead House for a beachfront experience like no other.
✦HAPPI HIGHLIGHTS
✦
Beautiful views
✦
Exceptional service
✦
Unique atmosphere
At the hotel
Popular amenities
67 listed
24-hour front desk
Access to health care professionals
Air conditioning
Airport shuttle
Airport shuttle (additional charge)
Allergy-free room
Bar
Beach
Beachfront
Beauty Services
View all amenities
Pools & wellness
Manicure
Massage services
Outdoor pool
Pedicure
Pool with view
Spa/wellness center
Spa/wellness center services
Swimming pool
Dining & drinks
Breakfast in the room
Coffee Shop on site
Delivered food - securely covered
Food delivered to guest room
Fruits
Physical distancing in dining areas
Restaurant
Sanitized tableware & silverware
Special diet menus - on request
Wine/champagne
Fitness & outdoors
Fitness center
Fitness facilities
Golf course
Outdoor furniture
Sun loungers or beach chairs
Sun terrace
Terrace
Rooms & comfort
Heating
Non-smoking rooms
Shared lounge/TV area
Safety & cleanliness
Cleaning standards that are effective against Coronavirus
First aid kit available
Guest room sealed after cleaning
Guest rooms disinfected between stays
Hand sanitizer in guest room and key areas
Physical distancing rules followed
Process in place to check health of guests
Safety deposit box
Shared stationery like menus, pens are removed
Staff adhere to local safety protocols
Getting around & access
Free Parking
Parking
Private parking
Shuttle service
Street parking
Valet parking
Guest services
Concierge service
Laundry
Laundry washed per local authority guidelines
Luggage storage
Private check-in/check-out
Tour desk
Services & essentials
Car hire
Cashless payment available
Daily housekeeping
Face masks for guests available
Free WiFi
Room service
WiFi available
Review in focus
66 reviews
8/ 10
The staff were very friendly and helpful.
Beverley · couple · 2026-03-09
The guest experience
9.8out of 10 66 verified reviews
Loved most
Beautiful views
Exceptional service
Unique atmosphere
Amazing food
Exclusive experience
Worth knowing — Cleanliness issues · Staff inattentiveness at times · No mirror in the unit · Parking difficulties
How guests scored the stay
Service10.0
Staff genuinely caring about making your stay exceptional; exceptional service experience noted.
Location10.0
Beautiful location with stunning views; highly praised.
Room Quality10.0
Rooms were unique and meticulously prepared; some minor issues noted.
Amenities10.0
Amenities described as top-tier; exclusive experience with added services.
Value for Money10.0
Considered worth every cent; includes many perks.
Food and Beverage10.0
Food is amazing with many different options; praised for quality.
Overall Experience10.0
An absolute highlight of our trip; a once-in-a-lifetime experience.
Cleanliness8.4
Very dirty from arrival; cockroaches everywhere. Major issues with cleanliness.
Live guest feedback
Guest reviews
Mixed experiences
86% of 14 recent stays rated 8+
9.866 reviews
Guest review
8/10
Beverley · couple · 2026-03-09
“The staff were very friendly and helpful.”
Guest review
10/10
lei · couple · 2026-02-27
“环境好，位置好，风景好，服务好”
Probably the most tasteful “beach house” on the planet.
10/10
Jane · couple · 2026-01-28
“Pure perfection. Like coming home. BH is my favourite hotel in the world. Stunning location above the beach. Spectacular views. Beautiful rooms with such comfortable beds. Amazing,knowledgable, kind and friendly staff. The furnishings throughout the house are next level. Not like a hotel but like being a house guest in the most exceptional home. Fabulous food and drinks. Everything is thought of down to chocolate and popcorn in bedroom and little nightlights so one can find one’s way around in the dark. Even had all my washing done after 2 weeks away. Everything is included in the room rate so no surprises. Our room(5) even has its own beautiful,clean,heated pool.
To Shane and his staff: Thank you for yet another fantastic stay. I leave a little piece of my heart here each time I’m here. I’ve run out of superlatives but it is all of the above and even more!”
This place is a Dump
1/10
Chris · extended group · 2025-12-26
“Only the views”
Beautiful location, pricey
6/10
Per · couple · 2025-12-07
“Location”
A unique atmosphere in a stunning setting!
10/10
Axel · couple · 2025-10-12
“Let me start this review with a little spoiler: we had originally booked just one night, as a stopover on our road trip along the Garden Route. Well, barely 20 minutes after our arrival — after the tour of our room and the entire hotel, all the way to the terrace with that breathtaking view — we booked an extra night.
It was love at first sight with Birkenhead House! What a hotel!
How often do you still see that these days, by the way: people taking the time to show you not just your room, but the whole hotel? You can really feel how proud everyone here is — and rightly so!
Having all meals and drinks included in the rate is also an incredible asset. And rest assured, no crowded buffets here, but friendly and discreet table service for your meals, as well as in the lounges or out on the terrace for a drink. Top-notch!
Oh, and excellent beds too, featuring the best sleep aid in the world: the sound of the ocean!
It’s actually that unique blend of the true boutique hotel atmosphere (a term that’s often overused but absolutely fitting here), the in-cre-di-ble location perched on the cliffs with (literally!) views of breaching whales behind the surfers, the intimacy, the delicious food & drinks, the stunning views from almost every spot, and — above all! — the wonderful staff, that make this hotel so exceptional.
A huge thank you to the entire team for making our stay at Birkenhead House an absolute highlight of our trip!
(...and thank God our room was available for that extra night!) :-)”
Guest review
10/10
Stephanie · 2025-09-20
“The grounds are beautiful, and each room is unique and meticulously prepared with heated flooring in the washroom, personalized notes each evening, snacks, drinks and cleaning twice daily. The hotel only accommodates ~20 people which enhances the exclusivity of the experience since it is not open for public consumption. You can’t beat the ocean view - which is not done justice by the photos online. The staff wait for you to go to your meal to turndown your rooms. Menu cards at dinner at personalized with your name. Food is amazing with many different options daily. The service is top tier with the staff genuinely caring about making your stay exceptional. The staff at this hotel exceed any other hotel we’ve stayed at and that’s saying a lot (special thank you to Gift, Simon, Mary, Jordan, Rita, Chris & Beezo). Overall, a 11/10 experience and worth every cent!
”
All has been superb
10/10
Giudicianni · couple · 2025-09-16
“position, service, room.
fantastic restaurant.
Super employees: you feel like a king.”
Another fantastic trip to Birkenhead hotel
10/10
Markjholden · Couples · 2025-05-21
“This is the second time we have visited Birkenhead house , and this hotel just gets better and better !
The service and the facilities are second to none and the location is fantastic to sit and watch the waves crash against the rocks whilst drinking Gin and Tonics, and watching the sun go down.”
Very good
8/10
Prannoy · group · 2025-05-18
Exceptional
10/10
Bryan · young couple · 2025-05-18
Exceeds expectations every time .
10/10
Simon · young couple · 2025-04-08
“How can you not like that view of the food.”
Exceptional
10/10
Derek · young couple · 2025-04-07
Loved it
10/10
RamblingRambler · Solo travel · 2025-04-02
“Birkenhead is one of those rare places which is so much more awesome in person than it looks in photos. I confess to having been only medium excited about the stop from looking online - I very nearly decided to skip Hermanus and I’m so glad I didn’t! The only downside to visiting in April is missing out on whale-watching season from June to November, which is what Hermanus is famous for.
The hotel has an amazing location and great vibe to it. It’s a 1 hour brisk walk along the cliff path to the main town, and behind the hotel there’s also an hour hike up to a viewpoint which I’d highly recommend making the effort for.
BY FAR my favourite thing about the hotel is the jacuzzi overlooking the sea. There are big, beautiful, crashing waves at all time of day here, and just spacing out, and looking out at the horizon while listening to that wonderful sound was one of the highlights of my entire trip. It’s also fantastic that the hotel allows guests to use it at any time of day - I enjoyed it most at night, when I also got to see a cute little genet cat scurrying across the terrace.
My only complaint is that my room (8) didn’t have much privacy unless you closed a few shutters, and if you’re light sensitive like me expect to wake up early, because the shutters really don’t do a good job of keeping the room dark. Some blackout blinds would be nice!”
