Hotelaholic

Paarl · Western Cape

Santé Wellness Retreat & Spa

La Bella Vita Wine Estate, Paarl, Western Cape, 7646

9.2 Wonderful117 guest reviews

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa and Wellness Facilities

    Discover relaxation like never before at Santé Wellness Retreat & Spa. Indulge in our spa and wellness centre, heated indoor and outdoor pools, sauna, hydrotherapy treatment rooms, and Jacuzzi® for the ultimate rejuvenating experience.

  • Elegant Rooms with Modern Amenities

    Experience comfort and style in our individually decorated air-conditioned rooms, each equipped with a mini-fridge, tea-and-coffee-making facilities, and a flat-screen TV. Unwind in the private bathroom featuring a frame-less shower, bath, and double vanity.

  • Convenient Location for Exploration

    Located in the picturesque Cape Winelands, Santé Wellness Retreat & Spa offers easy access to nearby restaurants, wine farms, historical landmarks, and golf estates.

With free WiFi, private parking, and proximity to Cape Town International Airport, your perfect getaway awaits.

HAPPI HIGHLIGHTS

  • Excellent breakfast

  • Healthy, tasty food

  • Wellness/spa treatments

At the hotel

Popular amenities

102 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Parking
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Face masks for guests available
  • Free WiFi
  • Hammam
  • Horse riding
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Solarium
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

117 reviews
8/ 10
Breakfast was fantastic
Iana · couple · 2026-03-24

The guest experience

9.2out of 10
117 verified reviews

Loved most

  • Excellent breakfast
  • Healthy, tasty food
  • Wellness/spa treatments
  • Clean and impressive decor
  • Good value

Worth knowing — Limited/no entertainment (notable on New Year's Eve) · Dinner timing too early · Rooms and facilities somewhat dated · Functional issues (toilet flush, hairdryer) · Power outlets not suitable for European plugs

How guests scored the stay

  • Food and Beverage9.8

    Breakfast described as fantastic; healthy, clean and tasty food repeatedly praised.

  • Cleanliness9.6

    Reviewed as clean with impressive decor; cleanliness explicitly praised in reviews.

  • Value for Money9.6

    Explicitly called great value in reviews.

  • Service9.2

    Standard quality for this hotel tier.

  • Location9.2

    Standard quality for this hotel tier.

  • Overall Experience9.2

    Positive overall as a wellness retreat with very healthy food and clean facilities, though specific events (NYE) and aged room features reduced enjoyment for some guests.

  • Amenities9.0

    Strong wellness/spa offerings and treatments praised, but limited entertainment (notable on NYE) and some facilities show age.

  • Room Quality8.0

    Rooms and facilities described as somewhat aged; functional issues reported (toilet flush, hairdryer inconsistent, power outlets not suitable for Europeans).

Live guest feedback

Guest reviews

Mixed experiences

84% of 19 recent stays rated 8+

9.2117 reviews

  • Guest review

    8/10

    Iana · couple · 2026-03-24

    “Breakfast was fantastic”

  • Superb. Relative to other hotels of this standard, great value.

    10/10

    esmeingers · Couples · 2026-03-19

    “Superb. Clean, impressive decor and clean healthy but tasty food..”

  • Ein Wellness Hotel, dass man bei einem Südafrika Urlaub als 1.Station zum Stressabau buchen kann

    8/10

    Werner · couple · 2026-03-05

    “Ein Wellness Hotel, dass wir bei jedem Südafrika Urlaub zum Stressabau für die 1. Woche buchen. Wir schätzen die sehr gesunde Ernährung und nutzen verschiedene Anwendungen.”

  • superbe endroit a decouvrir absolument

    9/10

    Michel · couple · 2026-01-23

    “Endroit magnifique et un service des plus pros . Personnel tres gentil et dispo ! Les installations sont superbes et tres propres.”

  • Would not return due to lack of other guests and the location, having to drive a long way on dirt ro

    7/10

    Ian · couple · 2026-01-22

    “The Spa and facilities were great”

  • Not recommended. It's all about money there.

    1/10

    Stefan · couple · 2025-12-29

    “Literally nothing”

  • ⭐☆☆☆☆ Very unprofessional – misleading practices. Stay away.

    2/10

    X6053VQstefanl · Couples · 2025-12-26

    “This was one of the most disappointing and unprofessional hotel experiences I have had. I contacted the hotel before my arrival to request a date change. No one answered the phone, despite repeated attempts. When I followed up by email, I only received a response on the actual day of arrival, conveniently claiming that the request was now “too last minute.” This feels deliberate and dishonest. Booking.com advised me to call the hotel directly — which was impossible because no one ever picked up the phone. Only afterward did I receive a templated, overly polite response that completely ignored the facts and the hotel’s responsibility. The communication style is misleading and manipulative: lots of empty courtesy phrases, zero accountability, zero willingness to resolve the situation. The tone suggests care and understanding, but the actions show the exact opposite. For a hotel that claims to be 5-star, this behavior is unacceptable. It felt more like a strategy to enforce cancellation fees than a genuine hospitality business. Special mention: the handling by Duty Manager Venantheo Petersen was very shady and untrustworthy. Polite wording on the surface, but clearly avoiding responsibility and providing no real solution. I strongly advise travelers to stay away unless you are willing to lose your money if anything goes wrong. There are far more honest and professional places to stay in South Africa.”

  • Guest review

    10/10

    Samantha · couple · 2025-12-23

    “Staff was very helpful and welcoming”

  • It was great

    10/10

    Munyaradzi · couple · 2025-12-22

    “Pools rooms”

  • Lovely hotel with great staff and excellent spa.

    9/10

    Natalie · couple · 2025-12-17

    “Gorgeous property on beautiful grounds. Very clean and well maintained. Excellent attentive staff.”

  • Perfect end to our holiday after indulging in the winelands. The anti-inflammatory food was tasty. We rested, worked o

    8/10

    Julie · couple · 2025-12-11

    “The rooms are large and well appointed. The property is gorgeous and well furnished. Food very good and staff excellent. Gym very good with reformers”

  • Wonderful Retreat to relax

    10/10

    Karen · couple · 2025-11-22

    “Wow, exceptionally beautiful place to stay with calm, serene surroundings. The Staff were amazing, so kind, helpful, friendly it felt like we lived there. Superb comfort. The Spa was lovely and setting again just superb. The food was very well made and presented, very healthy. Nice gym. A superb holiday.”

  • A perfect escape for body&soul, with culinary pleasure ,the kindest, staff you could wish for.

    10/10

    Ala · couple · 2025-07-31

    “We spent two days at the hotel during my birthday, and it was an absolute delight! One of the highlights was the food , the breakfasts were simply exceptional. At first glance, everything looked healthy and well-balanced: fresh seasonal fruits, homemade yoghurts, nutritious grains, freshly squeezed juices, and warm dishes made with perfectly selected ingredients. The coffee was aromatic, the presentation was thoughtful, and the overall experience was both aesthetically pleasing and delicious. It felt like more than just a meal it was part of the overall wellness journey. Although we didn’t try lunch, as we spent most of the time in the spa, pool, and sauna, the breakfasts alone left a lasting culinary impression. You can tell the kitchen is designed with care for both health and enjoyment. We would also like to express our sincere gratitude to the staff every team member was kind, calm, and genuinely welcoming. Their quiet professionalism and warm smiles made us feel completely relaxed and cared for throughout our stay.”

  • Guest review

    10/10

    Gaurav · partner · 2025-07-27

    “This was our second visit. The property is in the most beautiful setting with gorgeous views. The staff are extremely hospitable. The food is so tasty and healthy too! The spa was fantastic and the massages we got were some of the best we ever had. 10/10”

  • we celebrated our anniversary here - can't think of anywhere better!

    9/10

    Graham · young couple · 2025-05-25

    “what did we like? everything! we were upgraded to a suite - it was so lovely. the furnishings were comfortable and tasteful. the bed was amazing. all the staff were so friendly, the neighbouring (walking distance) winery is great for a tasting. we had a half day spa treatment was fantastic as was relaxing in the library in the evening. all the food we had was delicious. we enjoyed the bike rides too!”

  • Exceptional

    10/10

    Janet · review category business travellers · 2025-04-18

  • Exceptional

    10/10

    Sadie · with friends · 2025-04-11

  • Exceptional

    10/10

    Johan · review category business travellers · 2025-04-05

  • Exceptional

    10/10

    Louise · review category business travellers · 2025-03-24

View all guest reviews

Hotel info and reviews come from third-party sources.