Hotelaholic

Busan

Lotte Hotel Busan

772, Gaya-daero, Busanjin-gu, Busan, 614-030

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
Book your stay

HAPPI EXPERIENCE

Luxurious Accommodation in Busan

  • Prime Location and Convenience

    Located just a 5 minutes' walk from Seomyeon Subway Station, Lotte Hotel Busan offers easy access to transportation and an underground shopping arcade for added convenience.

  • Exclusive Amenities

    Indulge in luxury with an on-site duty-free store, indoor and outdoor pools, sauna, and fitness center. Premier room guests enjoy free access to the Fitness Club, adding value to your stay.

  • Culinary Delights

    Savor a variety of cuisines at the hotel's restaurants, including a buffet breakfast at La Seine and dessert at The Lounge. With Japanese, Chinese, and Korean options available, there's something to please every palate.

Experience the epitome of luxury and convenience at Lotte Hotel Busan. Book your stay now for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Great Location

  • Friendly Staff

At the hotel

Popular amenities

90 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • ATM/cash machine on site
  • Bar
  • Breakfast in the room
  • Business center
  • Casino
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Heated pool
  • Indoor pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool cover
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Delivered food - securely covered
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Personal trainer
  • Sun loungers or beach chairs
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Open-air bath
  • Public Bath

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Daily housekeeping
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Non-smoking throughout
  • Room service
  • Strollers
  • Sun umbrellas
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

3,439 reviews
10/ 10
Kamer en de toegang van het hotel naar de station
Sibel · couple · 2026-10-17

The guest experience

9.6out of 10
3439 verified reviews

Loved most

  • Great Location
  • Friendly Staff

Worth knowing — Staff Service Variability · Room Quality Issues

How guests scored the stay

  • Location10.0

    Excellent location noted; convenient access to shopping, dining, and transport.

  • Food and Beverage9.9

    The breakfast was praised, though it had a bias toward Asian tastes.

  • Amenities9.9

    A variety of amenities available; gym equipment and wine sales were positively highlighted.

  • Overall Experience9.9

    The general sentiment reflects a positive stay, despite some service hiccups and room quality concerns.

  • Service9.7

    Mixed feedback on staff service; while some were praised, others received criticism, especially at the front desk.

  • Value for Money9.4

    Perception of moderate value primarily due to additional fees for amenities.

  • Cleanliness8.9

    General sentiment indicates that the room quality was below expectations, affecting overall cleanliness perception.

  • Room Quality8.9

    Rooms described as a bit dated and cramped, needing improvements.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 9 recent stays rated 8+

9.63439 reviews
  • Guest review

    10/10

    Sibel · couple · 2026-10-17

    “Kamer en de toegang van het hotel naar de station”

  • Guest review

    10/10

    Heli · couple · 2026-10-17

    “Rooms were very big and clean. Outstanding view from floor 22nd. Stuff were always positive and accommodating.”

  • Guest review

    9/10

    Pei chin belinda · couple · 2026-10-15

    “I like the cleanliness of the hotel room, and the staff are very helpful n friendly. The location of this hotel is well situated at the heart of seomyeon, with subway nearby within 5 mins walk”

  • Petit déjeuner fabuleux

    9/10

    FLAVIE · extended group · 2026-10-15

    “Le petit déjeuner”

  • Sehr gut

    10/10

    Klaus · couple · 2026-10-15

    “Das Hotel bietet ein wahrlich umfangreiches Frühstück mit exuisiten japanischen koreanischen und europäischen Spezialitäten an bis hin zur Creme Brulle und Macrons. Die Parkplätze in der mehrstöckigen Tiefgarage stehen den Gästen kodtenlos zur Verfügung.”

  • Busan hotels

    9/10

    Alexander · couple · 2026-10-14

    “Absolutely everything.. staff, breakfast, location, free parking....”

  • Guest review

    9/10

    Cheyenne · solo traveller · 2026-10-13

    “Large room, clean, nice staff, hotel is value for money and the concierge were so helpful. We also enjoyed drinks at the bar”

  • Guest review

    8/10

    Wendy · family with children · 2026-10-12

    “The room was large and staff extremely helpful.”

  • Would definitely stay here again.

    10/10

    elizabeth · couple · 2026-10-12

    “The entrance is stunning enhanced with beautiful floral arrangements . The staff were friendly and welcoming as well as helpful. The amenities are excellent .”

Hotel info and reviews come from third-party sources.