Hotelaholic

Barcelona

Hotel Neri – Relais & Chateaux

Carrer de Sant Sever, 5, Barcelona, 08002

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Historic Elegance with Modern Luxury

    Nestled in the heart of Barcelona's Gothic Quarter, Hotel Neri offers a unique blend of 18th-century charm and contemporary sophistication.

  • Sophisticated Dining and Relaxation

    Indulge in delectable cuisine at the hotel restaurant, unwind with a drink at the terrace bar, or escape to the tranquil library or rooftop garden terrace for a peaceful retreat.

  • Preserved Heritage and Exclusive Accommodations

    With its preserved historic façade, 17th-century stone wall, and Specialty Monument status, Hotel Neri provides a truly exclusive experience. Additionally, guests can opt for luxurious stays in the meticulously restored apartments nearby.

Experience the allure of ancient Barcelona at Hotel Neri Relais & Châteaux. Book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Excellent customer service

  • Stunning atmosphere

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • Air conditioning
  • Allergy-free room
  • Babysitting/child services
  • Bar
  • Bike tours
  • Board games/puzzles
  • Breakfast in the room
  • Breakfast takeaway containers
  • Car hire
View all amenities

Pools & wellness

  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Rooftop pool
  • Swimming pool

Dining & drinks

  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Emergency cord in bathroom
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Key access
  • Key card access
  • Mobile app for room service
  • Packed lunches
  • Room service
  • Shallow end
  • Solarium
  • Strollers
  • Toilet with grab rails
  • WiFi available

Review in focus

540 reviews
9/ 10
Serenity and comfort in a 12th century preserved building tucked into a very interesting corner of Barcelona. A friendly, welcoming staff. Lovely restaurant. Worthy of the Relais&Chateaux designation.
Catherine · couple · 2026-10-13

The guest experience

9.4out of 10
540 verified reviews

Loved most

  • Excellent customer service
  • Stunning atmosphere

Worth knowing — Difficulty for elderly to exit the bathtub

How guests scored the stay

  • Service9.8

    Staff went above and beyond, consistently friendly and professional.

  • Location9.7

    Perfect location in the historic Gothic Quarter.

  • Food and Beverage9.6

    Amazing breakfast and warm, delicious experience each morning.

  • Overall Experience9.6

    Nothing short of exceptional; a stay that created wonderful memories.

  • Cleanliness9.2

    Hotel is top of the line, clean, and decorated nicely.

  • Room Quality9.2

    Apartment was spacious, quiet, and beautifully appointed.

  • Amenities9.2

    Perfect blend of hotel service/amenities and apartment-style convenience.

  • Value for Money9.2

    Offers excellent value considering the quality of service and accommodations.

Live guest feedback

Guest reviews

Consistent

94% of 18 recent stays rated 8+

9.4540 reviews
  • A wonderful last-minute Barcelona find in the aftermath of a cancelled flight. This will be our future First Choice for

    9/10

    Catherine · couple · 2026-10-13

    “Serenity and comfort in a 12th century preserved building tucked into a very interesting corner of Barcelona. A friendly, welcoming staff. Lovely restaurant. Worthy of the Relais&Chateaux designation.”

  • Loved coming home to our jr suite every night

    10/10

    Sara Stacey · couple · 2026-09-18

    “It was beautifully done Great taste Small and cozy Lots of imenities in the room, from food and drinks to steamer and heated towel rack. Perfect!!”

  • Fantastiskt boende i centrala Barcelona!

    8/10

    Noemi · couple · 2026-09-04

    “Väldigt vackert! Fint välkomnande med cola och kaka! Lyx lyx lyx! Room service var gott! Vi glömde inkludera frukost men finns fina ställen runt hotellet Thomas var mycket snäll och hjälpsam, hjälpte till med taxi”

  • Fantastic upscale getaway for a family!

    10/10

    Vanessa · family with children · 2026-08-26

    “The location was excellent, right in the middle of the gothic quarter and near many lovely restaurants. The staff was extremely kind and accommodating. I loved the decor and style of the hotel. It was very clean. The apartments set up great for a family of 4 traveling together. Pool on the roof a plus!”

  • Guest review

    8/10

    barak · solo traveller · 2026-08-20

    “מיקום מיקום מיקום. בלב הרובע הגותי חדרים נוחים ומרווחים.מתאימים למשפחות”

  • Excellent hôtel

    10/10

    Johanna · family with children · 2026-08-19

    “Tout Excellent et très bel hôtel Haut standing à Barcelone Très bon emplacement et personnel adorable Le rooftop avec la piscine est très agréable”

  • Look no more this is the place

    10/10

    I432XPpaulab · Couples · 2026-08-15

    “Best hotel in Barcelona. Quiet luxury and warm hospitality. Left there feeling like family. Thoma was AMAZING, along with the entire staff. And the beds, the best. I slept like a rock. Highly recommend for its location. Did I mention they have a pool!?! One tip - don’t prebook your transfer. Cab it or ask hotel to arrange in advance. Location is a little tricky to get to in large vans.”

  • Gem of a hotel

    10/10

    F6112YKmatth · Couples · 2026-08-14

    “Wonderful experience. The location in the heart of old Barcelona makes exploring the gothic quarter easy. The rooms are nice, clean, good A/C, and nice views of quiet plazas. The restaurant was good. Thomas was amazing welcoming us. Every team member we met was fantastic. Truly fantastic experience.”

  • Beautiful hotel, but please reconsider some practical details

    4/10

    385deet · Couples · 2026-08-13

    “First of all: The atmosphere, tranquillity, design and rooftop terrace are exceptional. So is the staff. However, this stay made me wonder whether some of the rooms have ever been tested from the perspective of actually using them as a guest (who paid several hundred euros per night). The open shampoo and conditioner containers with cork lids are, to me, genuinely unhygienic. I found myself wondering who had already reached into them before me. A question I frankly don’t want to ask myself in a luxury hotel. The containers also get really slippery. And the lids often don’t even fit the containers which makes shampoo, conditioner etc mix with water. There were several other small but frustrating details in our room: towel holders that were too small for the heavy towels, an extremely delicate soap dish, and a coffee/tea setup where the tea/sugar was difficult to reach under the kettle. None of these things is a major issue on its own. But together, they made the room feel surprisingly impractical for a hotel of this caliber. We hope this feedback is taken seriously: the beautiful aesthetic of the Neri deserves practical and hygienic details that work just as well.”

  • Fabulous hotel

    10/10

    brendasN3808LB · Couples · 2026-08-12

    “My husband and I stayed at this lovely hotel early August. It was beautiful, comfortable, and staffed by wonderful people! The restaurant served excellent meals and the hotel is conveniently located to everything. We highly recommend The Nero hotel!!”

  • Lovely stay & great hospitality

    10/10

    gosiamc · Couples · 2026-08-12

    “We had a lovely stay at Hotel Neri! The hotel is beautiful, and despite booking quite late, we were offered an alternative apartment option that worked really well for us. Great location, close to the metro and few steps from Basilica. The hospitality was excellent from start to finish, and Thoma was especially welcoming and made us feel right at home! Dining was excellent. We would happily stay again!”

  • Hidden Gem in Barcelona

    10/10

    edwarddX7462DA · Couples · 2026-08-08

    “Nothing but positives to say about Hotel Neri, great location, very attentive staff, outstanding restaurant. It will be my go to while in Barcelona. Special call out to Tomas, always helpful. Thanks for an excellent stay.”

  • Great experience!

    10/10

    victoriapM4537JE · Couples · 2026-08-03

    “Amazing location in the heart of the Gothic quarter! Warning that if you DO get a taxi there are super narrow streets that the taxi may have difficulty navigating. We were very lucky to come in and have early check-in which we appreciated. They held our bags as we scouted the area. The rooms felt very modern and sophisticated with tall windows and a high ceiling. The amenities in the room especially the organic shampoo/lotion felt very luxurious. Keep in mind the nuts next to the hair dryer are NOT free- they are still part of the minibar even when they're not in there (a tasty miscommunication). Our room came with breakfast included and every day we were impressed. Yes I ordered the same thing every day but the juices felt freshly squeezed, the yogurt and fruits organic, the pancakes light and fluffy, the iberian ham 10/10. Breakfast is WORTH YOUR MONEY!! Lovely host, lovely front desk, and they even received a package for me. 10/10”

  • Great

    10/10

    viktorijak238 · Family · 2026-08-01

    “We chose Neri, because they offered accommodation for the families with the kids, there was a room with an salon where there was a sofa that was used for the kids. Very convenient, as they are in the same place with you and not in another hotel room where you dont see and dont hear them. The room was nice, fully furnished, even had a small kitchen. The room was clean, cleaned every day. They location in the gothic quarter was charming and nice, but had its price - although not too much, but there was some noise, for a person not sensitive to noise it could be ok, but for someone sensitive might be problematic. They also have a nice restaurant, and a really nice breakfast a la carte. The service was very nice and pleasant. Generally I really recommend this hotel, especially to the families with kids.”

  • July stay

    10/10

    NataliaM55711 · Family · 2026-07-31

    “A wonderful and a very comfortable stay in an apartment. Quiet and central location, very helpful and courteous front desk staff. Would definitely stay again”

  • Best hotel in the Gothic Quarter

    10/10

    marjt2015 · Couples · 2026-07-26

    “Amazing hotel with fantastic staff. Loved Tomas who looked after us from beginning to end. He even helped us with our luggage to find a taxi at the nearby square. Thanks Tomas for going above and beyond.”

  • Great stay in the Gothic Quarter.

    10/10

    williamcX2616JQ · Family · 2026-07-25

    “Great experience. Location was perfect for exploring, hotel was marvelous and staff wonderful.”

  • A characterful hotel experience

    10/10

    984colinr · Couples · 2026-07-24

    “We enjoyed a warm welcome from a highly personable team. Neri is set in a charming tranquil oasis within the Gothic Quarter. Our well maintained apartment presented as a tasteful blend of traditional structural elements with contemporary accents and It delivered peaceful quietude, ideal for a good night's sleep. We enjoyed delicious breakfasts and friendly professional service. A good choice.”

Hotel info and reviews come from third-party sources.