Hotelaholic

Las Palmas de Gran Canaria

Santa Catalina, a Royal Hideaway Hotel - Gran Lujo

Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, 35005

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Santa Catalina, a Royal Hideaway Hotel offers spacious, air-conditioned rooms with modern amenities including flat-screen TVs and rain-effect showers. Most rooms also boast a balcony or terrace with stunning garden views, providing guests with a comfortable and relaxing stay.

  • Exceptional Dining Experience

    Indulge in a culinary journey at the hotel's three top-notch restaurants. From the Michelin-starred "Poemas by Hermanos Padrón" to the innovative Muxgo by Borja Marrero restaurant with the first Michelin Green Star in Spain, guests can savor exquisite dishes crafted from local products. End the day with a cocktail at the elegant piano bar Carabela or the chic Alis Roof Top Bar.

  • Relaxation and Wellness

    Unwind and rejuvenate at the Santa Catalina's wellness center, offering hot tubs, Turkish baths, and beauty treatments. Guests can also stay active at the fitness center or opt for a pampering session at the spa for an extra cost.

Experience luxury and comfort at Santa Catalina, a Royal Hideaway Hotel - book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Excellent breakfast

  • Friendly staff

  • Beautiful hotel setting

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Massage services
  • Outdoor pool
  • Plunge pool
  • Pool with view
  • Rooftop pool
  • Sauna
  • Spa/wellness center
  • Swimming pool

Dining & drinks

  • Bar
  • Delivered food - securely covered
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Garden
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Family rooms
  • Free WiFi
  • Higher level toilet
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Solarium
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

3,065 reviews
10/ 10
Perfekte frukost
Kulynyn · extended group · 2026-10-15

The guest experience

9.2out of 10
3065 verified reviews

Loved most

  • Excellent breakfast
  • Friendly staff
  • Beautiful hotel setting

Worth knowing — Cleanliness issues · Remote location · Room configuration problems

How guests scored the stay

  • Service10.0

    Overall friendly service mentioned, with some concerns about reception communication.

  • Overall Experience9.5

    Despite some issues, guests enjoyed the overall experience and would return.

  • Amenities9.5

    Hotel amenities like breakfast and bar service were praised.

  • Food and Beverage9.5

    Excellent breakfast and dining experiences were highlighted.

  • Value for Money9.0

    Standard perception for value in a hotel of this rating.

  • Location9.0

    Location is noted but criticized for being remote; however, described as a nice setting.

  • Room Quality8.5

    Mentioned issues with the twin bed configuration, and sliding door noise.

  • Cleanliness8.5

    Review mentions issues with bathroom cleanliness and information deficit at reception.

Live guest feedback

Guest reviews

Mixed experiences

67% of 9 recent stays rated 8+

9.23065 reviews
  • Veldig fin sted å bo.

    10/10

    Kulynyn · extended group · 2026-10-15

    “Perfekte frukost”

  • Sin mas, esperaba mucho mas del santa catalina

    5/10

    Enzo Emilio · couple · 2026-10-10

    “Reserve para mi noche de bodas y resulta que la suite que nos asignan tiene la bañera con filtraciones, y reserve especificamente esa suite por la bañera y me encuentro que al llenarla se vacia completamente por un lateral mojando todo el suelo del baño, lo veo como un fallo grave cuando exactamente esa bañera es la que sube el valor de la suite”

  • Estancia para asistir a una boda con prolongación

    10/10

    Jacinto · couple · 2026-10-07

    “Desayuno muy bueno, variado y de calidad. Personal muy amable y eficiente Emplazamiento y alrededores muy agradables”

  • Guest review

    10/10

    Terri · extended group · 2026-09-19

    “Amazing breakfast, all staff exceptional, bathroom perfect”

  • Très bel établissement, à reproduire

    10/10

    Quentin · extended group · 2026-09-19

    “Très bel établissement, service de qualité”

  • Aun viviendo en la misma ciudad, me alojaría de nuevo.

    10/10

    Ricardo · couple · 2026-09-15

    “El trato fue excelente, el desayuno de un nivel muy alto. La habitación era preciosa y hacia una zona tranquila. Además al ser mi cumpleaños nos hicieron upgrade y permitieron que usáramos la piscina de la zona superior. Aunque vivo en la misma ciudad, volvería al hotel.”

  • It was memorable. Will be back with my family.

    9/10

    Chiwuke · solo traveller · 2026-09-13

    “Breakfast was splendid. The staff were very friendly, beautiful people and beautiful smiles always. They were also very helpful, always attentive to any questions asked. Sunday evening with Senor Rodriques was a great treat - best live music I've ever attended.”

  • Precioso hotel con unos servicio que no están a la altura de su categoría.

    6/10

    Antonio · family with children · 2026-09-12

    “Alojamiento cuidado y actualizado. Excelente desayuno e instalaciones”

  • 6 noches en el hotel reservadas con mucha antelación, y nos asignaron una habitación mala e incómoda.

    6/10

    Guillermo · couple · 2026-09-11

    “El sitio,el personal,la instalaciones comunes”

Hotel info and reviews come from third-party sources.