HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
The elegant Hospes Puerta de Alcalá offers stylish rooms with special amenities and great views of Retiro Park. Each room comes with a flat-screen TV and a cozy bathrobe for a comfortable stay.
Relaxing Spa Experience
Guests can enjoy free access to the Bodyna Spa, featuring 4 treatment rooms, a hammam, gym, and a relaxation pool. The soundproofed relaxation room ensures a peaceful experience, while the spa offers a perfect retreat for ultimate relaxation.
Gourmet Dining and Scenic Views
The Malvar Restaurant serves delicious meals and tapas with a large terrace overlooking Puerta de Alcalá. After a day of sightseeing, unwind at the Patio Chill Out with a refreshing drink. Don't miss the chance to explore the nearby attractions such as the Prado Museum and Cibeles Fountain.
Experience luxury and relaxation at Hospes Puerta de Alcalá - Book your stay now!
HAPPI HIGHLIGHTS
Excellent location
Helpful staff
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
- Allergy-free room
- Babysitting/child services
View all amenities
Pools & wellness
- Beauty Services
- Fitness/spa locker rooms
- Hot tub/Jacuzzi
- Manicure
- Massage services
- Pedicure
- Spa/wellness center
- Spa/wellness center services
- Steam room
Dining & drinks
- Bar
- Breakfast in the room
- Coffee Shop on site
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Bike tours
- Broadcast Live sport events
- Cycling
- Fitness center
- Fitness facilities
- Golf course
- Outdoor furniture
- Terrace
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Heating
- Non-smoking rooms
- Soundproof rooms
Safety & cleanliness
- Cleaning standards that are effective against Coronavirus
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Process in place to check health of guests
- Property cleaned by professional cleaning companies
- Safety deposit box
- Screens / Barriers between staff and guests for safety
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Valet parking
Guest services
- Concierge service
- Currency exchange
- Fax/photocopying
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Tour desk
- Tour/class on local culture
- Walking tours
Services & essentials
- Business center
- Car hire
- Daily housekeeping
- Designated smoking area
- Face masks for guests available
- Family rooms
- Free WiFi
- Hammam
- Key card access
- Non-smoking throughout
- Room service
- Themed dinner nights
- Thermometers for guests provided by property
- WiFi available
Review in focus
Super nice location, smooth entry/exit, and even champagne and sweets at the door!!