Hotelaholic

Madrid

Hyatt Regency Hesperia Madrid

Paseo Castellana 57, Madrid, 28046

8.8 Excellent605 guest reviews

Live availability

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience luxury in every detail at Hyatt Regency Hesperia Madrid, from the 65" flat screen TV with ChromeCast to the Nespresso coffee maker and rain shower in each elegant room. Enjoy 24-hour room service and complimentary WiFi throughout the hotel.

  • Gourmet Dining Experiences

    Indulge in a variety of culinary delights at our unique dining options. From creative cuisine at La Manzana restaurant to signature tapas and cocktails at Mery Bárbola, and innovative gastronomic proposals at Dani García's restaurants, your taste buds will be delighted.

  • Breathtaking Views and Business Facilities

    Unwind at our rooftop gym with stunning views of Madrid, or host meetings in our 9 versatile meeting rooms and business center equipped with modern amenities.

With a prime location near museums, shopping, and public transportation, Hyatt Regency Hesperia Madrid is the perfect choice for your next stay.

HAPPI HIGHLIGHTS

  • Exceptional service

  • Good food quality

  • Convenient location

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Babysitting/child services
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Bar
  • Breakfast in the room
  • Food delivered to guest room
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar

Fitness & outdoors

  • Fitness center

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Key card access
  • Minimarket on site
  • Non-smoking throughout
  • Room service
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

605 reviews
10/ 10
Very clean
Joseph · solo traveller · 2026-10-16

The guest experience

8.8out of 10
605 verified reviews

Loved most

  • Exceptional service
  • Good food quality
  • Convenient location

Worth knowing — Issues with cleanliness · Some wear in the rooms

How guests scored the stay

  • Food and Beverage9.4

    Food experience received positive remarks, especially service quality in the restaurant.

  • Service9.3

    Multiple reviews highlight the exceptional service from staff, particularly Jorge.

  • Location8.9

    Good location near public transport and dining options, though not centrally located.

  • Amenities8.9

    Amenities are generally good, with breakfast options but some concerns on price and selection.

  • Overall Experience8.8

    Overall enjoyment highlighted by multiple guests, with solid recommendations.

  • Value for Money8.8

    Good value considering location and service, though breakfast is noted as expensive.

  • Room Quality8.3

    Generally comfortable rooms, but some complaints about the bathroom layout and wear.

  • Cleanliness7.9

    Reported issues with roaches and some comments about the room showing age.

Live guest feedback

Guest reviews

Mixed experiences

88% of 8 recent stays rated 8+

8.8605 reviews

  • Perfect

    10/10

    Joseph · solo traveller · 2026-10-16

    “Very clean”

  • Expensive but worth it

    10/10

    Francois · couple · 2026-09-16

  • Ich hatte einen wunderbaren Aufenthalt und habe mich in dem Hotel wie Zuhause gefühlt

    10/10

    Lea · solo traveller · 2026-09-05

    “Das Personal war sehr nett und zuvorkommend. Ich habe mich direkt wohlgefühlt und alles war sehr sauber. Ich hatte ein sehr ruhiges Zimmer mit einem komfortablen Bett. Der Roomservice war sehr schnell und das Essen sehr lecker. Das Hotel hat eine sehr gute Lage und man ist in 2 Gehminuten an einer U-Bahn Station. Ich würde immer wieder in dieses Hotel gehen und es jedem empfehlen.”

  • Guest review

    9/10

    Vicente · couple · 2026-08-24

    “Limpieza, staff, comodidad de la cama, el desayuno muy bueno”

  • A good value for the money

    9/10

    Ephraim · couple · 2026-08-15

    “Friendly staff.”

  • A spectacular stay at the Hyatt Regency Hesperia Madrid

    10/10

    GG34786 · Family · 2026-08-13

    “Our trip to Madrid was remarkable not only due to the incredible sites and people of Spain but also because it was enhanced by the amazing team at the Hyatt Regency Hesperia Madrid. We experienced the coziness of a boutique hotel along with an incredible staff. The hotel is well maintained and the room was elegant. Our highest commendation to Eva who set the welcoming tone at check-in. David and Alberto were thoughtful and personable during each encounter. Each day began and ended with incredible kindness and professionalism from the entire Team. The morning staff in the restaurant were wonderful as well as others we encountered during our stay including but not limited to Carlos, Eduardo and Jorge. Thank you to everyone for this experience and we will never forget you all. Best wishes for continued success. We highly recommend the Hyatt Regency Hesperia Madrid.”

  • Close and renovate

    2/10

    oa306 · Business · 2026-08-10

    “Simply appalling. A disgrace to the Hyatt name. Woken up by a loud nose from the drains in the bathroom at 5:15 am. Reception staff not surprised - an evident problem which was one well known to the hotel. Room was tiny and dark - corridors in need of renovation. Message to Hyatt: close and renovate. Seemingly a hotel for massive tour groups and devoid of anything nice. Avoid.”

  • A wonderful way to start our Spain vacation.

    10/10

    johnsmmed · Couples · 2026-08-07

    “We had an amazing stay at the Hyatt Regency Hesperia. We requested early check-in and were able to get our room as soon as we arrived. The front desk associates were very kind and helpful throughout our stay. As a globalist, we greatly appreciated our upgrade and bottle of wine. Our room was very clean and comfortable. The breakfast buffet had a very wide selection which we liked. We also enjoyed the food and beverages in the Regency lounge. We would definitely stay here on our next trip to Madrid.”

View all guest reviews

Hotel info and reviews come from third-party sources.