Hotelaholic

Madrid

Palacio de los Duques, a Gran Meliá Hotel - The Leading Hotels of the World

Cuesta de Santo Domingo, 5, Madrid, 28013

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Palacio de los Duques Gran Meliá - The Leading Hotels of the World offers elegantly designed rooms and suites with modern amenities, including a 49-inch LED-TV, Nespresso coffee machine, and free WiFi. The private bathrooms are equipped with upscale features like heated floors and premium toiletries.

  • Gastronomic Delights

    Indulge in a culinary journey at the hotel's 3 restaurants, where you can savor Spanish and French cuisines paired with exquisite wines. Unwind at the bar or enjoy a tranquil moment at the tea corner, offering a variety of beverages to suit your taste.

  • Exceptional Facilities

    Experience ultimate relaxation at the Thai Room wellness center or stay active at the 24-hour gym. Don't miss the opportunity to take a dip in the seasonal rooftop pool while enjoying panoramic city views. With its historic garden and proximity to Madrid's iconic landmarks, this hotel is a perfect blend of luxury and convenience.

To experience the epitome of luxury and hospitality, book your stay at Palacio de los Duques Gran Meliá - The Leading Hotels of the World today.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly staff

  • Delicious breakfast

At the hotel

Popular amenities

76 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Baby safety gates
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Hot tub/Jacuzzi
  • Infinity pool
  • Massage services
  • Outdoor pool
  • Rooftop pool
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Fruits
  • Restaurant
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Sun loungers or beach chairs
  • Sun terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Open-air bath
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Babysitting/child services
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Board games/puzzles
  • Car hire
  • Daily housekeeping
  • Family rooms
  • Free WiFi
  • Grocery deliveries
  • Key access
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Sun umbrellas
  • WiFi available

Review in focus

1,926 reviews
9/ 10
Thw room
Christophe · family with children · 2026-10-24

The guest experience

9.2out of 10
1926 verified reviews

Loved most

  • Great location
  • Friendly staff
  • Delicious breakfast

Worth knowing — Small room size · Cleanliness issues

How guests scored the stay

  • Location9.9

    Consistently praised for its fantastic location near major attractions.

  • Overall Experience9.6

    Guests had a generally wonderful experience, despite minor issues.

  • Food and Beverage9.4

    The breakfast is highly praised, with a good variety.

  • Service9.3

    Overall staff service was highlighted positively, though there are mentions of occasional arrogance.

  • Value for Money9.3

    The quality and service justify the price point according to several guests.

  • Amenities8.9

    Amenities like the rooftop pool and breakfast were well-received.

  • Room Quality8.8

    Rooms were reported as comfortable but smaller than expected.

  • Cleanliness8.4

    Cleanliness needed improvement as guests mentioned issues with the room's cleanliness.

Live guest feedback

Guest reviews

Consistent

78% of 9 recent stays rated 8+

9.21926 reviews
  • Excellent

    9/10

    Christophe · family with children · 2026-10-24

    “Thw room”

  • Fabuleux

    10/10

    Jean-Clément · solo traveller · 2026-10-17

    “Les concierges sont formidables ! J’ai beaucoup aimé tout le reste”

  • Guest review

    9/10

    Parsonage · family with children · 2026-10-14

    “The hotel is in an excellent central Madrid location. The room was large and comfortable. We ate at both restaurants, and the food and service were excellent. The breakfast buffet had some very good choices, and the à la carte menu was also very good. The staff in all areas of the operation were friendly, polite and efficient.”

  • PARFAIT

    9/10

    Jean-Baptiste · extended group · 2026-10-12

    “EMPLACEMENT PETIT DEJEUNER”

  • PAS du tout pour travailler à Madrid

    5/10

    enrique · couple · 2026-10-11

    “Attendre 40 m por obtener un taxi”

  • Underwhelming

    7/10

    Silvio · family with children · 2026-09-15

    “The location of the hotel is within a short walking distance of the main attractions in Seville. The building itself is mesmerizing with amazing historic and architectural features. Rooms”

  • Guest review

    10/10

    Beatrice · solo traveller · 2026-09-14

    “Tout”

  • Guest review

    10/10

    MARIA CLAUDIA · solo traveller · 2026-09-13

    “Todos los detalles, la comida, la música ambiental en vivo, el desayuno, el jardín para tomar el desayuno, las personas dedicadas a la atención espectaculares, el rooftop y la ubicación inmejorables”

  • Ci torneremo ogni qualvolta saremo a Madrid

    10/10

    De Deo · couple · 2026-09-07

    “È un bell’hotel, il personale è molto accogliente l’hotel è ben gestito”

Hotel info and reviews come from third-party sources.