Hotelaholic

Madrid

UMusic Hotel Madrid

Calle de la Paz 11, Madrid, 28012

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Central Location in Madrid

    Located in the heart of Madrid, UMusic Hotel Madrid offers a perfect blend of convenience and luxury. With air-conditioned rooms and a seasonal outdoor swimming pool, guests can enjoy a comfortable stay while being just steps away from the city's main attractions.

  • Amenities Galore

    From free WiFi to a fitness centre, room service to a restaurant with a terrace, this hotel has it all. Whether guests want to unwind by the pool or stay productive in the business centre, UMusic Hotel Madrid caters to every need.

  • Multilingual Staff and Nearby Attractions

    With a friendly staff fluent in multiple languages, including German, English, Spanish, and French, guests will feel right at home. Plus, the hotel's proximity to Plaza Mayor, Mercado San Miguel, and Puerta del Sol makes exploring the city a breeze.

Book your stay at UMusic Hotel Madrid now!

HAPPI HIGHLIGHTS

  • Excellent location

  • Friendly and professional staff

At the hotel

Popular amenities

86 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Allergy-free room
  • Bar
View all amenities

Pools & wellness

  • Outdoor pool
  • Outdoor pool - seasonal
  • Pool bar
  • Salt-water pool
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Fitness center
  • Fitness facilities
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Heating
  • Non-smoking rooms
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Happy hour
  • Key card access
  • Live music/performance
  • Non-smoking throughout
  • Packed lunches
  • Room service
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

4,909 reviews
7/ 10
La ubicación
Leticia · couple · 2026-10-17

The guest experience

10.0out of 10
4909 verified reviews

Loved most

  • Excellent location
  • Friendly and professional staff

Worth knowing — Noise from HVAC in room · Issues with check-in process

How guests scored the stay

  • Cleanliness10.0

    The room was clean, and housekeeping was perfect.

  • Service10.0

    Staff were cordial, professional, and provided exceptional customer service.

  • Location10.0

    Perfect location for visiting the city and nightlife, very central.

  • Room Quality10.0

    Rooms were clean and quiet but some reported noise from the street.

  • Amenities10.0

    Amenities were good, but some guests expected more from a 5-star hotel.

  • Value for Money10.0

    Overall good value for the location and service.

  • Food and Beverage10.0

    Breakfast was enjoyable, but variety could be improved.

  • Overall Experience10.0

    Guest experiences were overwhelmingly positive, despite a few minor issues.

Live guest feedback

Guest reviews

Mixed experiences

60% of 10 recent stays rated 8+

10.04909 reviews
  • Un hotel muy bien ubicado

    7/10

    Leticia · couple · 2026-10-17

    “La ubicación”

  • Guest review

    10/10

    Kamran · couple · 2026-10-17

    “We had an absolutely wonderful experience at UMusic Hotel Madrid. Everything about our stay was excellent, and the hotel exceeded our expectations. The staff were outstanding—extremely friendly, professional, welcoming, and always willing to help. They greeted us warmly every time we entered or left the hotel, making us feel genuinely valued as guests. They were also incredibly helpful with directions, local recommendations, and finding attractions around Madrid. Our room was exceptionally clean, beautifully maintained, comfortable, and had a fantastic view. The attention to detail, cleanliness, and overall atmosphere made our stay even more enjoyable. The location was perfect, right in the heart of Madrid, with easy access to major attractions, restaurants, shopping, and historical landmarks. It was an ideal starting point for exploring the city. The hotel itself has a beautiful atmosphere, stylish design, and a welcoming environment. Everything felt well organized, and the level of hospitality was truly impressive. What made this hotel stand out the most was the staff's genuine kindness and attention to guests. Their exceptional service made our time in Madrid even more memorable. We highly recommend UMusic Hotel Madrid to anyone visiting the city. We would absolutely stay here again!”

  • Guest review

    8/10

    Caceres Martinez · couple · 2026-10-15

    “La ubicacion”

  • Great Location, we loved our stay

    10/10

    Anthony · couple · 2026-10-15

    “Great location friendly staff, magnificent breakfast, I would definitely come back and stay”

  • Bra hotell men inget bra frukostrum

    8/10

    Ola · couple · 2026-10-14

    “Bra läge och standard, trevlig personal”

  • Sehr schöner Aufenhalt

    9/10

    Rainer Oehmig · couple · 2026-10-08

  • Hier sollte bei der Vermietung doch auf solche möglichen Events hingewiesen werden, für uns, altersbedingt warmen, diese

    2/10

    Wolfgang · solo traveller · 2026-10-07

    “Die Größe des Zimmers mit höchstens 9 m², kann ich nicht als Deluxe bezeichnen, hier durch waren viele Teile so versteckt oder uns nicht auf dem ersten Blick ersichtlich,”

  • Madrid is een leuke stad

    6/10

    Heide · couple · 2026-10-07

    “Het ontbijt was heel goed.”

  • Overpriced

    5/10

    Vincent · solo traveller · 2026-09-17

    “Locatie”

  • Guest review

    10/10

    Katarzyna · solo traveller · 2026-09-16

    “Bardzo dobra lokalizacja. Większość atrakcji w zasięgu spaceru.”

View all guest reviews

Hotel info and reviews come from third-party sources.