Hotelaholic

Palma de Mallorca

Portella Palma

Carrer de la Portella 9, Palma de Mallorca, 07001

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Portella offers elegant 5-star accommodation with modern amenities including air conditioning, satellite TV, and free WiFi. Some rooms even feature balconies with city views.

  • Culinary Delights

    Guests can indulge in a delicious buffet, à la carte, or continental breakfast each morning. The hotel's restaurant serves a variety of local and international cuisine, with options available for vegetarians, dairy-free, and kosher diets.

  • Wellness and Recreation

    Relax and rejuvenate in the in-house wellness area featuring a sauna. Guests can also explore the area with bike and car hire services, perfect for those looking to adventure around the popular cycling spots nearby.

To experience luxury, fine dining, and relaxation in the heart of Palma de Mallorca, book your stay at Portella today!

HAPPI HIGHLIGHTS

  • Attentive staff

  • Great location

  • Beautiful decor

At the hotel

Popular amenities

96 listed
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beach
  • Beachfront
View all amenities

Pools & wellness

  • Beauty Services
  • Fitness/spa locker rooms
  • Massage services
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Restaurant
  • Sanitized tableware & silverware
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Garden
  • Outdoor furniture
  • Personal trainer
  • Public transport tickets
  • Sun loungers or beach chairs
  • Sun terrace
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared kitchen
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Property cleaned by professional cleaning companies
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Hammam
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Solarium
  • Sun umbrellas
  • Temporary art galleries
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

155 reviews
10/ 10
We loved our stay. Room was very spacious (we got an upgrade), the most comfortable beds and pillows, excellent quality bed linen and lovely bath products. Super clean rooms. A lovely haven in the old town. Staff were excellent and the breakfast was full of variety.
Liz · couple · 2026-09-19

The guest experience

9.7out of 10
155 verified reviews

Loved most

  • Attentive staff
  • Great location
  • Beautiful decor

Worth knowing — Noise from the restaurant · Inconsistency in food quality · Construction nearby

How guests scored the stay

  • Service10.0

    Staff were very attentive and friendly.

  • Location10.0

    Perfect location for fireworks near the Cathedral.

  • Amenities10.0

    Great amenities but a construction site nearby.

  • Overall Experience10.0

    Despite some drawbacks, the overall experience was exceptional.

  • Cleanliness9.7

    Some concerns about noise and issues with room quality affect the perception.

  • Room Quality9.7

    Pleasant decor but some rooms are less desirable and noisy.

  • Value for Money9.7

    High price with some inconsistency in service quality.

  • Food and Beverage8.7

    Food quality was lacking during breakfast with some dishes being unsatisfactory.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 11 recent stays rated 8+

9.7155 reviews
  • Super comfortable boutique hotel in a great location

    10/10

    Liz · couple · 2026-09-19

    “We loved our stay. Room was very spacious (we got an upgrade), the most comfortable beds and pillows, excellent quality bed linen and lovely bath products. Super clean rooms. A lovely haven in the old town. Staff were excellent and the breakfast was full of variety.”

  • Very enjoyable and great location

    9/10

    Mark · couple · 2026-09-18

    “Breakfast was great and nice setting”

  • Beautiful hotel in a perfect location

    10/10

    George · couple · 2026-09-09

    “Stunning hotel, beautiful rooms and very kind and welcoming staff. Location was perfect too.”

  • Best staff. So accommodating

    10/10

    Pavlos · family with children · 2026-08-29

    “The comfort and how nice it was”

  • Guest review

    10/10

    Vaishali Lara · solo traveller · 2026-08-07

    “Incredible design, rooms, breakfast”

  • Impecable

    10/10

    Matilde · solo traveller · 2026-07-07

    “La atención impresionante. Todos los que trabajan ahí fueron increíbles.”

  • A beautiful & calm oasis in a busy, hot city. Spacious rooms & beds and rooftop terrace is a must.

    10/10

    Caroline · solo traveller · 2026-07-03

    “Excellent location in Palma but still quiet at night. Beautiful building that has been wonderfully restored.”

  • Calming

    10/10

    Yousra · solo traveller · 2026-06-27

    “It was a sanctuary in the old city, right by the gorgeous cathedral. The staff were helpful and lovely. The decor and building itself transports you to another time. Palma at its peak.”

  • Super Erlebnis, gerne wieder

    10/10

    Rouven-Alexander · couple · 2026-05-21

    “Personal , Räume , Lage , Sauberkeit , Ausstattung”

  • Comfortable

    9/10

    Katie · couple · 2026-05-20

    “Beautiful hotel and very spacious room. Decors was lovely!”

  • An absolute gem hotel that made our trip amazing

    10/10

    Nikolaos · family with children · 2026-05-17

    “Amazing location. Next to everything, but also out of the touristic tracks … hidden treasure! Great beds, pillows, super clean. Amazing freshly prepared breakfast. Staff is all so polite and ready help you.”

View all guest reviews

Hotel info and reviews come from third-party sources.