Hotelaholic

Puerto de la Cruz

Hotel Botanico y Oriental Spa Garden

Avenida Richard Yeoward, 1, Puerto de la Cruz, 38400

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation and Stunning Views

    Hotel Botanico y Oriental Spa Garden offers luxurious accommodation with stunning views of the Atlantic Ocean and Mount Teide. The spacious rooms feature air conditioning, satellite TV, and large bathrooms, providing a comfortable stay for guests.

  • Unlimited Spa Access and Wellness Facilities

    Guests can enjoy free unlimited spa access at the 3,500 m2 spa, which includes indoor and outdoor pools, a Japanese sauna, and Turkish baths. Relax with a variety of beauty treatments and massages available for a rejuvenating experience.

  • Diverse Dining Options and Elegant Atmosphere

    With 4 on-site restaurants offering Asian, Spanish, and Italian cuisine, guests can indulge in a culinary journey. The La Palmera restaurant provides a unique outdoor dining experience in the beautiful gardens, complemented by an elegant cocktail bar.

Experience luxury, relaxation, and exquisite dining at Hotel Botanico y Oriental Spa Garden. Book your stay now for a memorable getaway.

HAPPI HIGHLIGHTS

  • Beautiful surroundings

  • Helpful staff

  • Comfortable rooms

At the hotel

Popular amenities

120 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Kids' pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Plunge pool
  • Pool cover
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Bar
  • Breakfast in the room
  • Delivered food - securely covered
  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Hot spring bath
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk

Services & essentials

  • Billiards
  • Board games/puzzles
  • Business center
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Diving
  • Electric vehicle charging station
  • Evening entertainment
  • Face masks for guests available
  • Family rooms
  • Free WiFi
  • Games room
  • Hammam
  • Horse riding
  • Indoor play area
  • Key card access
  • Live music/performance
  • Mobile app for room service
  • Non-smoking throughout
  • Room service
  • Solarium
  • Sun umbrellas
  • Themed dinner nights
  • WiFi available

Review in focus

1,628 reviews
10/ 10
Todo impecable y el personal excelente
Alvaro José · extended group · 2026-10-24

The guest experience

9.4out of 10
1628 verified reviews

Loved most

  • Beautiful surroundings
  • Helpful staff
  • Comfortable rooms

Worth knowing — Inconsistency in food quality · Issues with certain staff interactions

How guests scored the stay

  • Service10.0

    Staff are really polite and helpful, with many positive mentions and specific commendations.

  • Overall Experience9.8

    Overall positive stay with some notable exceptions in service and food.

  • Location9.8

    Beautiful surroundings in a botanic garden, great for relaxation.

  • Amenities9.8

    First-class facilities including spa treatments well-rated.

  • Room Quality9.3

    Comfortable and well-equipped rooms, well-maintained.

  • Cleanliness8.8

    Vackert välstädat svit, but some inconsistencies in quality reported.

  • Value for Money8.8

    Some difficulties with menu pricing and value perception reported.

  • Food and Beverage8.8

    Mixed reviews on dining options, some meals below expectations.

Live guest feedback

Guest reviews

Consistent

85% of 13 recent stays rated 8+

9.41628 reviews
  • Volveremos

    10/10

    Alvaro José · extended group · 2026-10-24

    “Todo impecable y el personal excelente”

  • No acorde a un 5 estrellas GL

    7/10

    Vanesa · couple · 2026-10-24

    “La atención del personal”

  • Very relaxing , chilled out and the staff were excellent

    10/10

    Elaine · couple · 2026-10-22

    “It’s beautiful and relaxing and very clean”

  • Wir kommen im Januar mit der Familie wieder.

    9/10

    Cornelia · family with children · 2026-10-20

    “Es ist ein sehr schönes Hotel, sowohl die Außenanlagen ( mein Enkel und ich haben mal den kleinen Golfplatz zum Üben genutzt) , als auch innen. Alles sehr geschmackvoll eingerichtet. Sehr liebevoll.”

  • El mejor hotel del Puerto de la Cruz.

    10/10

    Agudtin · couple · 2026-10-19

    “Las instalaciones de Piscinas y SPA. Las actuaciones musicales nocturnas en el bar.”

  • Posto magico

    10/10

    Isabella · couple · 2026-10-18

    “Colazione di ottima qualità e molto varia. Il giardino, la spa e le piscine meritano la vacanza”

  • Excellent customer service in a very comfortable environment

    10/10

    Franco · extended group · 2026-10-14

    “Very comfortable”

  • Merveilleux

    10/10

    Patrick · couple · 2026-10-12

    “Tout était mieux que parfait”

  • Increíble

    10/10

    Margarit · family with children · 2026-10-12

    “Excelente hotel, comodidad y relajación en un entorno agradable y tranquilo con muchas comodidades. Perfecto también para niños 🥰 El personal muy amable, hicieron nuestra estancia inolvidable, desayuno exquisito, cena 5⭐️ La excursión una experiencia increíble! Muchísimas gracias!”

  • Es un hotel 5 estrellas GL.

    10/10

    Berenice · couple · 2026-10-09

    “Todo”

  • Good place to stay, but no value for money.

    6/10

    Vittorio · couple · 2026-10-07

    “The hotel was spacious and clean.”

  • מושלם!

    10/10

    Ziv · couple · 2026-09-17

    “מלון ואו באמת, בתמונות זה לא נראה כמו במציאות. במציאות המלון פי מליון נהננו בטירוף והתבאסנו שלא נשארנו עוד יש בו פשוט הכל! מלון שקט מיקום מושלם וארוחת בוקר ואווו”

  • Descanso , paz y tranquilidad

    10/10

    Idoris · couple · 2026-09-13

    “El hotel es maravilloso , la limpieza , la decoración todos los detalles de la estructura , los jardines , el spa , la comodidad de la habitación con todos los detalles , el personal maravilloso muy atento y amable , el Sr.Antonio que nos recibió nos llevó a la habitación y nos explicó con detalles todo lo relacionado con el hotel y los alrededores”

View all guest reviews

Hotel info and reviews come from third-party sources.