Hotelaholic

Puerto de la Cruz

Hotel RIU Garoé

Doctor Celestino González Padrón, 3, Puerto de la Cruz, 38400

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Amenities

    Hotel RIU Garoé offers a variety of amenities including an outdoor swimming pool, fitness centre, and evening entertainment, ensuring a relaxing and enjoyable stay for all guests.

  • Culinary Delights

    Indulge in a culinary journey at the hotel's restaurant, serving exquisite Italian, Spanish, and local cuisine. Guests can also enjoy a selection of dietary options including vegetarian, dairy-free, and vegan meals.

  • Entertainment and Recreation

    With activities like table tennis, darts, and squash available, as well as a children's playground, there's no shortage of entertainment options at this 4-star hotel.

Experience comfort, luxury, and exceptional service at Hotel RIU Garoé - book your stay now for an unforgettable getaway.

HAPPI HIGHLIGHTS

  • Excellent food quality

  • Very friendly and attentive staff

At the hotel

Popular amenities

112 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Baby safety gates
  • Bar
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Manicure
  • Massage services
  • Outdoor pool
  • Pedicure
  • Pool bar
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Mini golf
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun terrace
  • Table tennis
  • Tennis court
  • Tennis equipment
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest room sealed after cleaning
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Children's playground
  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Billiards
  • Board games/puzzles
  • Car hire
  • Cashless payment available
  • Daily housekeeping
  • Darts
  • Designated smoking area
  • Evening entertainment
  • Face masks for guests available
  • Free WiFi
  • Games room
  • Key card access
  • Live music/performance
  • Solarium
  • Squash
  • Sun umbrellas
  • Themed dinner nights
  • Thermometers for guests provided by property
  • Toilet with grab rails
  • WiFi available

Review in focus

995 reviews
10/ 10
Habitacion muy amplia y comoda. El personal muy amable y atento.
MAIDER · family with children · 2026-10-23

The guest experience

9.2out of 10
995 verified reviews

Loved most

  • Excellent food quality
  • Very friendly and attentive staff

Worth knowing — Challenging walk to city center · Outdated gym facilities

How guests scored the stay

  • Service10.0

    Guests consistently praised the staff for being very friendly and attentive.

  • Overall Experience9.8

    Overall, the stay was exceptional with minor areas for improvement.

  • Food and Beverage9.6

    Food received high praise for quality, though some improvements could be made to variety.

  • Value for Money9.5

    Overall, the value for what is offered seems strong, considering the high-quality food and service.

  • Cleanliness9.1

    Cleanliness was satisfactory, as the hotel is well maintained.

  • Location8.6

    While the location is good, the walk to the center can be challenging due to steep inclines.

  • Amenities8.6

    The hotel features nice amenities, although some guests noted that the gym equipment was outdated.

  • Room Quality8.5

    Rooms are generally good, but there were issues with amenities such as coffee facilities.

Live guest feedback

Guest reviews

Remarkably consistent

87% of 15 recent stays rated 8+

9.2995 reviews
  • Agradable estancia en Tenerife

    10/10

    MAIDER · family with children · 2026-10-23

    “Habitacion muy amplia y comoda. El personal muy amable y atento.”

  • Comodità e relax

    9/10

    Pietro · family with children · 2026-10-23

    “Siamo stati per un weekend per relax in piscina. Hotel lontano dal caos del centro. Stanza matrimoniale molto comoda e abbastanza spaziosa. Molto soddisfatti della piscina e di quella dei bambini. Ottima la colazione e la cena! Il bimbo ha apprezzato la zona giochi. Letto molto comodo👍🏻”

  • El mejor

    10/10

    EJFR · family with children · 2026-10-23

    “Personal excelente, instalaciones muy bonitas y cómodas. Desayuno y cena exquisitos.”

  • Ottimo hotel come base per escursioni nell’isola

    8/10

    Donata · solo traveller · 2026-10-17

    “Pulita e in posizione con ottima vista”

  • Guest review

    10/10

    Clara · family with children · 2026-10-17

    “La profesionalidad del servicio de comedor. En especial al señor Suso aunque hubo otros muchos que también se merecen ser mencionados. En general de 10”

  • Personal estupendo en un buen hotel familiar

    9/10

    Nuria · family with children · 2026-10-14

    “El personal es encantador. En las zonas de restauración están muy atentos y el restaurante es amplio y está muy bien organizado. Las limpieza de la habitación muy buena, con detalle.”

  • Hôtel apaisant propre

    9/10

    Ibtissam · family with children · 2026-10-13

    “Hôtel très beau , très propre , tout le personnel est très gentil . Mes remerciements spéciaux à Lily La femme de chambre à Sanaa au restaurant et à tous le staff du Resto . Merci à l'équipe de nuit qui a pensé à nous laisser un cold dinner à notre arrivée , vu qu'on est arrivé tard dans la nuit .”

  • Guest review

    9/10

    Anna Maria · couple · 2026-10-11

    “Colazione varia e ottima, come la cena, entrambe a buffet”

  • Guest review

    10/10

    Carlos · family with children · 2026-10-10

    “Todo genial, en especial el personal, excepcional.”

  • Guest review

    7/10

    Laurence · solo traveller · 2026-10-08

    “La beauté de l hôtel, le jardin magnifique, le personnel bienveillant et souriant. Le buffet très varié et goutu”

  • Hotel precioso con buena calidad de servicios y buenísima restauración.

    9/10

    Ildefonso Javier · couple · 2026-09-16

    “El.personal de camareros de mesa del restaurante son todos unos profesionales, en especial agradecer la simpatía y profesionalidad de Raquel. También al personal de cocina Maxi y a el chef Javier por darnos el capricho de prepararnos unos creps exquisitos, fue un detallazo. Gracias también a la camarera de habitación Teresa por tener nuestra habitación perfecta y atender todas nuestras peticiones. Tod@s han sido unos profesionales.”

  • Guest review

    9/10

    Cuneyt · couple · 2026-09-15

    “Large rooms, nice food, swimming pool, perfect breakfast”

  • Súper recomendable

    10/10

    Josefina · family with children · 2026-09-15

    “El hotel es muy recomendable. El personal es amable en su totalidad. Yo creo que los entrenan para ello, porque de verdad es que no nos hemos cruzado con una persona “poco” amable en siete días que hemos estado allí. Mención especial a Any, camarera, y a Yuli, del buffet. Fueron especialmente amables, atentas y divertidas con mi hija Lola. Mil gracias. Por lo demás, el buffet de 10. Súper completo y variado. La limpieza impecable. Y el hotel en general bonito. Ojalá volver.”

  • Guest review

    8/10

    ANGELES · solo traveller · 2026-09-13

    “Lo mejor el buffet y la amabilidad del personal”

  • Prijs kwaliteit top

    7/10

    Jp1964 · solo traveller · 2026-09-13

    “Vriendelijkheid ,behulpzaam,proper,goede ligging rustig,veel parkeerruimte,mooi complex”

Hotel info and reviews come from third-party sources.