Hotelaholic

San Sebastián

Hotel Arbaso

Calle Fuenterrabía 24, San Sebastián, 20004

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations

    Experience comfort and style in our well-appointed guest rooms featuring modern amenities like flat-screen TVs and air conditioning. Relax in our cozy beds and rejuvenate in the sleek bathrooms.

  • Gastronomic Delights

    Indulge in a culinary journey at our on-site restaurant offering delectable dishes for breakfast and more. Sip on handcrafted cocktails at the vibrant bar or explore the local dining scene just steps away.

  • Convenient Location

    Located in the heart of San Sebastián, our hotel provides easy access to popular attractions, making it the perfect choice for leisure and business travelers alike. Explore the city on our complimentary bikes or seek recommendations from our knowledgeable concierge.

Book now to elevate your stay at Arbaso Hotel and create unforgettable memories in San Sebastián.

HAPPI HIGHLIGHTS

  • Excellent central location

  • Friendly, helpful staff (many positive mentions)

  • Beautiful, comfortable rooms and large bathrooms

At the hotel

Popular amenities

93 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Massage services
  • Sauna
  • Spa/wellness center
  • Steam room

Dining & drinks

  • Bar
  • Breakfast in the room
  • Breakfast takeaway containers
  • Coffee Shop on site
  • Cooking class
  • Delivered food - securely covered
  • Food delivered to guest room
  • Kid meals
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness facilities
  • Hiking

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Emergency cord in bathroom
  • Heating
  • Lower bathroom sink
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Private check-in/check-out
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Cashless payment available
  • Daily housekeeping
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Grocery deliveries
  • Hammam
  • Horse riding
  • Key card access
  • Mobile app for room service
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Toilet with grab rails
  • WiFi available

Review in focus

2,018 reviews
6/ 10
For some strange reason they were reluctant to offer us menus to order from. Instead they insisted on just telling us what was on offer.
Duncan · couple · 2026-10-09

The guest experience

9.3out of 10
2018 verified reviews

Loved most

  • Excellent central location
  • Friendly, helpful staff (many positive mentions)
  • Beautiful, comfortable rooms and large bathrooms
  • Outstanding on-site restaurant and inventive bar
  • Flexible, good breakfast options
  • Stylish boutique hotel atmosphere

Worth knowing — Hygiene concerns for some (air-recycler described as dirty) · AC misrepresented (eco air recycler didn’t reach desired temperature) · Slow/onerous check-in process for some guests · Occasional poor or rude service reported · Small bed for two in at least one room · Some restaurant service issues reported by a few guests

How guests scored the stay

  • Location9.8

    Consistently described as excellent/ideal — central, walking distance to beaches and old quarter; repeatedly highlighted as a top feature.

  • Food and Beverage9.8

    Frequently praised: restaurant 'top'/'outstanding', excellent breakfast options and a strong bar program; food/beverage is a major positive.

  • Overall Experience9.8

    Overall very positive experience for most guests (serene, great location, excellent restaurant and helpful staff), offset by isolated issues around check-in, occasional rudeness and some cleanliness concerns.

  • Service9.6

    Generally praised across many reviews as very helpful, friendly and accommodating; isolated negatives include slow check-in processes and one report of unfriendly staff.

  • Room Quality9.4

    Rooms and bathrooms described as gorgeous, large and comfortable; minor negatives include a bed that felt small for two and some small maintenance issues (light fixtures).

  • Amenities9.2

    Strong on amenities with a top-rated on-site restaurant, inventive bar and flexible breakfast; one notable negative is the misleading AC description (eco air recycler didn't reach desired temperature).

  • Value for Money8.6

    Some guests felt pricing was high relative to service in isolated cases; others appreciated pay-as-you-eat breakfast and overall luxury — mixed but slightly below top tier due to price/service comments.

  • Cleanliness8.2

    Mixed reports: several guests noted hygiene issues (air-recycler appeared dirty, general hygiene concerns), though some reviews explicitly called rooms clean.

Live guest feedback

Guest reviews

Mixed experiences

75% of 16 recent stays rated 8+

9.32018 reviews
  • Enjoyable but not value for money.

    6/10

    Duncan · couple · 2026-10-09

    “For some strange reason they were reluctant to offer us menus to order from. Instead they insisted on just telling us what was on offer.”

  • Guest review

    1/10

    Zoe · couple · 2026-09-19

    “הצוות בקבלה נחמד”

  • Great hospitality and kind staff. Would recommend.

    10/10

    Alice · couple · 2026-09-18

    “Great location and very helpful staff”

  • Beautiful room, great staff, excellent food

    9/10

    Mark · couple · 2026-09-17

    “Everything- very stylish beautiful room, great staff, very good food.”

  • Excellent location with very helpful staff. Staff assisted with parking my car safely

    10/10

    Michael · couple · 2026-09-14

    “Location in Sans Sebastian and car parking”

  • Guest review

    9/10

    Janet · extended group · 2026-09-13

    “Location was great, the staff was super helpful and professional, and they charged our e-car for free!”

  • Wonderful location, comfortable rooms and great food

    9/10

    Georgina · extended group · 2026-09-12

    “Great location, lovely rooms and delicious breakfast and restaurant downstairs”

  • Guest review

    8/10

    Stefan · extended group · 2026-09-11

    “Very good breakfast and the service was great.”

  • Guest review

    10/10

    Clotilde · solo traveller · 2026-09-10

    “Cama, quarto e banheiro amplos e confortaveis. Staff muito simpatico e prestativo.”

  • Perfect hotel for a long weekend break

    10/10

    Clinton · couple · 2026-09-10

    “Beautiful hotel in a perfect location Excellent breakfast and comfortable area to eat Nice gym and sauna in the basement but unfortunately no swimming pool (except the massive bay 5 min walk away) Nice outdoor patio area for drinks”

  • Wouldn’t stay here again

    5/10

    Lisa · couple · 2026-09-07

    “Friendly staff. Good location”

  • Stylish hotel great location and immensely helpful staff

    10/10

    Wendy · solo traveller · 2026-09-05

    “Great staff and great location”

  • Loved San Sebastián and the hotel vibe and surroundings

    10/10

    Marianne · couple · 2026-09-01

    “I Loved the location and the modern vibe of the hotel plus the great restaurant on the lobby level”

  • Exaggerated prices for mediocre service

    4/10

    Shahin · family with children · 2026-08-31

    “Staff is too unfriendly, unwilling to put any extra effort”

  • Wunderschönes Hotel

    10/10

    Michael · solo traveller · 2026-08-27

    “Tolle Lage im mitten des Zentrum der Stadt. Modernes Hotel mit schönen und sauberen Zimmern. Frühstück ist hervorragend und das Personal extrem freundlich und hilfsbereit.”

  • Guest review

    9/10

    Natalie · couple · 2026-08-25

    “Zeer goed gelegen, mooie ruime kamer. Vriendelijk personeel. We hebben in het restaurant genoten van de suggestie van Eneko: tomaten met bonito, heerlijk!”

View all guest reviews

Hotel info and reviews come from third-party sources.