Hotelaholic

San Sebastián

Hotel de Londres y de Inglaterra

Zubieta Kalea, 2, San Sebastián, 20007

9.1 Wonderful6339 guest reviews

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • The stay, in detail

    A 4-star luxury hotel in San Sebastián facing the bay of La Concha, welcoming guests for more than 150 years.

Its 166 rooms combine the architecture of a golden age (Belle Époque) with modern, comfortable finishes.

HAPPI HIGHLIGHTS

  • Excellent location (beachfront, central to old town)

  • Great views and quiet rooms/terraces

  • Friendly, helpful staff and excellent Concierge

At the hotel

Popular amenities

73 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Babysitting/child services
  • Bar
View all amenities

Pools & wellness

  • Massage services

Dining & drinks

  • Breakfast available (surcharge)
  • Breakfast in the room
  • Coffee Shop on site
  • Cooking class
  • Fruits
  • Kid meals
  • Restaurant
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Beach
  • Beachfront
  • Bike tours
  • Broadcast Live sport events
  • Outdoor furniture
  • Sun terrace
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Lower bathroom sink
  • Public Bath
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking garage
  • Private parking
  • Self parking (surcharge)
  • Shuttle service
  • Shuttle service (additional charge)
  • Wheelchair accessible

Guest services

  • Concierge service
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk
  • Tour/class on local culture
  • Walking tours

Services & essentials

  • Bingo
  • Business center
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Games room
  • Higher level toilet
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Pub crawls
  • Room service
  • Toilet with grab rails

Review in focus

6,339 reviews
10/ 10
Fantastisk beliggenhed lige ud til havet og tæt på shopping og den gamle by med restauranter. Personalet yderst søde og hjælpsomme. Stemningen afslappet. God morgenmad
Christina · extended group · 2026-10-16

The guest experience

9.1out of 10
6339 verified reviews

Loved most

  • Excellent location (beachfront, central to old town)
  • Great views and quiet rooms/terraces
  • Friendly, helpful staff and excellent Concierge
  • Comfortable rooms with features like double doors and terraces
  • Well-maintained historic building and atmosphere
  • Strong breakfast buffet praised by many

Worth knowing — Occasional cleanliness lapses on arrival (hair, stains) · No in-house gym; external public option not up to hotel standards · Crowded breakfast seating at times / hard to find a table · Price perceived as inflated in peak season · Occasional key-card issues and limited TV channel selection · At least one report of indifferent reception staff

How guests scored the stay

  • Overall Experience10.0

    Overwhelmingly positive overall impressions: guests call stays spectacular, unforgettable, and 'one of the best hotels' with many planning to return.

  • Location9.8

    Repeatedly described as perfect — opposite the beach, central to the old town, excellent views and beach access. Location is a standout feature across reviews.

  • Service9.7

    Many guests praise staff, especially the Concierge and attentive service; several remarks note polite, friendly and helpful personnel. One report of indifferent reception staff is outweighed by multiple strong positives and prompt issue resolution.

  • Room Quality9.5

    Rooms and terraces/balconies praised (double doors reducing corridor noise, comfortable rooms, great views); quiet and special ambiance noted by several guests.

  • Food and Beverage8.9

    Breakfast buffet receives strong praise in many reviews, though some guests experienced difficulty finding a table; main dining room impressions are mixed with at least one disappointed report.

  • Amenities8.5

    Good bar service and in-room amenities mentioned; downsides include occasional key-card failures, lack of an in-house gym (external public option seen as inadequate) and limited TV channels for some.

  • Cleanliness8.4

    Generally well maintained and 'perfectly well maintained' in several reviews, but one guest reported an unclean bathroom at arrival (hair, spots on carpet) that was later quickly resolved.

  • Value for Money8.0

    Mixed sentiment: some say 'worth every penny' while others note inflated summer pricing and specific comments that breakfast price or room rate felt high for the season.

Live guest feedback

Guest reviews

Mixed experiences

91% of 11 recent stays rated 8+

9.16339 reviews

  • Alt var perfekt

    10/10

    Christina · extended group · 2026-10-16

    “Fantastisk beliggenhed lige ud til havet og tæt på shopping og den gamle by med restauranter. Personalet yderst søde og hjælpsomme. Stemningen afslappet. God morgenmad”

  • Lovely hotel in many ways but car park issues caused unnecessary stress.

    8/10

    Amanda · couple · 2026-10-15

    “This is a classy hotel with a wonderful location on the beach. Housekeeping and cleaning room was exceptional. Room serviced by late morning each day. Well fitted out rooms with everything we needed. Comfortable, big beds. Food that we had was very good.”

  • Favuloso, increibke

    9/10

    Arkaitz · couple · 2026-10-15

    “Todo. Increíble las instalaciones, el trato ha sido impresionante. La comida del restaurante espectacular.”

  • Everything was perfect from moment we arrived to departure. Excellent place to stay!

    10/10

    Anna · extended group · 2026-10-14

    “Excellent location! Within very easy walking distance to Old Town. Beautiful beach view and gentle lull of waves and music from entertainers below was blissful! Very close to restaurants and the markets, grocery stores, bakeries - it was perfect!”

  • Guest review

    10/10

    Eilene · couple · 2026-10-14

    “Ubicación calidad”

  • Excelente!

    10/10

    Claudio · couple · 2026-10-13

    “La ubicación es excepcional”

  • An excellent spot to rest and relax during a busy holiday itinerary!

    9/10

    Kirsty · couple · 2026-10-13

    “The view and location is second to none!!”

  • Loved being here just did not care for the restaurant staff and food was not very good

    10/10

    Drew · solo traveller · 2026-10-11

    “The location is amazing”

  • disappointed

    2/10

    paul · couple · 2026-10-10

    “location”

  • Guest review

    9/10

    robert · couple · 2026-10-09

    “great view, nice view, great staff”

  • Muy agradable.

    9/10

    Pablo · couple · 2026-10-08

    “La ubicación y las vistas.”

View all guest reviews

Hotel info and reviews come from third-party sources.