HAPPI EXPERIENCE
The stay, in detail
Luxurious Accommodation
Kimpton Aysla Mallorca, an IHG Hotel, offers 5-star accommodation in Santa Ponsa, just 2.6 km from the beautiful Santa Ponsa Beach. The air-conditioned rooms are elegantly furnished and equipped with modern amenities, ensuring a comfortable stay.
Relaxation and Wellness
Indulge in ultimate relaxation at the hotel's spa and wellness centre, featuring an indoor pool, fitness centre, and sauna. Guests can also enjoy complimentary use of bicycles to explore the picturesque surroundings.
Culinary Delights
Savour a delightful dining experience at the on-site restaurant offering a diverse menu of Japanese, Korean, and Mediterranean cuisine. Whether you prefer a buffet breakfast or special dietary options, the property caters to all preferences.
Book your stay at Kimpton Aysla Mallorca, an IHG Hotel, and immerse yourself in luxury and comfort amidst the stunning landscapes of Santa Ponsa.
HAPPI HIGHLIGHTS
Beautiful hotel design
Amazing staff
Spacious rooms
At the hotel
Popular amenities
- 24-hour front desk
- 24-hour security
- Access to health care professionals
- Accessible parking
- Aerobics
- Air conditioning
- Airport drop off
- Airport pick up
- Airport shuttle
- Airport shuttle (additional charge)
View all amenities
Pools & wellness
- Barber/beauty shop
- Beauty Services
- Fitness/spa locker rooms
- Hair Salon Services
- Heated pool
- Hot tub/Jacuzzi
- Indoor pool
- Kids' pool
- Manicure
- Massage services
- Outdoor pool
- Pedicure
- Pool bar
- Sauna
- Spa/wellness center
- Spa/wellness center services
- Steam room
- Swimming pool
Dining & drinks
- Bar
- Breakfast in the room
- Coffee Shop on site
- Cooking class
- Delivered food - securely covered
- Food delivered to guest room
- Fruits
- Kid meals
- Physical distancing in dining areas
- Restaurant
- Sanitized tableware & silverware
- Snack bar
- Special diet menus - on request
- Wine/champagne
Fitness & outdoors
- Bike tours
- Broadcast Live sport events
- Cycling
- Fitness center
- Fitness classes
- Fitness facilities
- Garden
- Golf course
- Hiking
- Outdoor furniture
- Personal trainer
- Sun terrace
- Tennis court
- Tennis equipment
- Terrace
- Yoga classes
Rooms & comfort
- CCTV in common areas
- CCTV outside property
- Emergency cord in bathroom
- Heating
- Hot spring bath
- Lower bathroom sink
- Non-smoking rooms
- Shared lounge/TV area
- Soundproof rooms
Safety & cleanliness
- Baby safety gates
- Cleaning standards that are effective against Coronavirus
- Contactless check-in/check-out
- Dry cleaning
- Fire extinguishers
- First aid kit available
- Guest room sealed after cleaning
- Guest rooms disinfected between stays
- Guests can opt-out any cleaning services during stay
- Hand sanitizer in guest room and key areas
- Physical distancing rules followed
- Property cleaned by professional cleaning companies
- Safety deposit box
- Security alarm
- Shared stationery like menus, pens are removed
- Smoke alarms
- Staff adhere to local safety protocols
Getting around & access
- Facilities for disabled guests
- Lift / Elevator
- Parking
- Private parking
- Shuttle service
- Shuttle service (additional charge)
- Shuttle service (free)
- Valet parking
- Wheelchair accessible
Guest services
- Babysitting/child services
- Concierge service
- Currency exchange
- Express check-in/check-out
- Fax/photocopying
- Invoice provided
- Ironing service
- Laundry
- Laundry washed per local authority guidelines
- Lockers
- Luggage storage
- Meeting/banquet facilities
- Pet basket
- Pet bowls
- Pets allowed
- Private check-in/check-out
- Tour desk
- Tour/class on local culture
- Walking tours
Services & essentials
- Allergy-free room
- Auditory guidance
- Bingo
- Board games/puzzles
- Business center
- Canoeing
- Car hire
- Cashless payment available
- Daily housekeeping
- Diving
- Electric vehicle charging station
- Face masks for guests available
- Family rooms
- Fishing
- Free WiFi
- Grocery deliveries
- Hammam
- Happy hour
- Horse riding
- Key access
- Key card access
- Live music/performance
- Non-smoking throughout
- Packed lunches
- Room service
- Snorkelling
- Solarium
- Sun umbrellas
- Temporary art galleries
- Themed dinner nights
- Thermometers for guests provided by property
- Toilet with grab rails
- Visual aids: Braille
- WiFi available
- Windsurfing
Review in focus
El diseño del hotel y sus instalaciones tienen potencial para ofrecer una experiencia de lujo, y el entorno es agradable. Lamentablemente, estos aspectos no compensan las importantes deficiencias del servicio y del mantenimiento que encontramos durante nuestra estancia.
