Hotelaholic

Colombo

ITC Ratnadipa, a Luxury Collection Hotel, Colombo

21, Galle Face Centre Road, Colombo

Live availability

Book your stay

Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
Book your stay

HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodation

    Indulge in 5-star luxury with air-conditioned rooms, flat-screen TVs, and elegant decor. Some rooms even offer a fully equipped kitchenette for added convenience and comfort.

  • Dining Experience

    Savor a delightful dining experience with a choice of buffet, continental, and Full English/Irish breakfast options. The restaurant serves a variety of cuisines including American, Cantonese, and Chinese, with special dietary requests catered to.

  • Convenient Location

    Explore nearby attractions like Galle Face Beach and Kollupitiya Beach, all within reach from the hotel. Benefit from airport transfers and a tour desk for a seamless travel experience.

Book your stay at ITC Ratnadipa, a Luxury Collection Hotel, Colombo for an unforgettable experience.

HAPPI HIGHLIGHTS

  • Great service

  • Excellent location

  • Spacious rooms

At the hotel

Popular amenities

75 listed
  • 24-hour front desk
  • 24-hour security
  • Access to health care professionals
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • Bar
  • Beauty Services
View all amenities

Pools & wellness

  • Fitness/spa locker rooms
  • Infinity pool
  • Kids' pool
  • Massage services
  • Outdoor pool
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Delivered food - securely covered
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Restaurant
  • Wine/champagne

Fitness & outdoors

  • Fitness center
  • Fitness facilities
  • Sun loungers or beach chairs
  • Terrace

Rooms & comfort

  • CCTV in common areas
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Dry cleaning
  • Fire extinguishers
  • First aid kit available
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Laundry
  • Luggage storage
  • Meeting/banquet facilities
  • Tour desk

Services & essentials

  • Business center
  • Cashless payment available
  • Daily housekeeping
  • Designated smoking area
  • Family rooms
  • Free WiFi
  • Key card access
  • Room service
  • Shallow end
  • Sun umbrellas
  • Toilet with grab rails
  • WiFi available

Review in focus

966 reviews
10/ 10
Almost everything
Himath · couple · 2026-10-21

The guest experience

9.1out of 10
966 verified reviews

Loved most

  • Great service
  • Excellent location
  • Spacious rooms
  • Amazing breakfast

Worth knowing — Poor room service · Chaotic New Year’s Eve party

How guests scored the stay

  • Service9.6

    Exceptional service highlighted in reviews, especially regarding the attention to detail for special occasions.

  • Overall Experience9.2

    Overall experience rated highly, with many guests expressing a desire to return.

  • Location9.1

    Location praised for its convenience and proximity to attractions.

  • Cleanliness9.1

    Overall cleanliness was noted as very good across multiple reviews, with prompt room service and upkeep.

  • Amenities9.1

    Amenities such as a nice pool and excellent breakfast buffet were frequently praised.

  • Room Quality9.1

    Rooms were described as exceptional and spacious, providing good comfort.

  • Value for Money9.1

    Guests noted it was a valuable experience for the cost of the stay.

  • Food and Beverage8.6

    Breakfast was deemed excellent, though there were suggestions for more variety.

Live guest feedback

Guest reviews

Consistent

88% of 8 recent stays rated 8+

9.1966 reviews
  • Guest review

    10/10

    Himath · couple · 2026-10-21

    “Almost everything”

  • Guest review

    10/10

    Gharibyan · family with children · 2026-10-20

    “Здравствуйте я из Армении мне очень понравилось етот отель он очень большой, красивый, персонал выше всех похвалы в день 2 раза была уборка, каждый день приносили в номер свежие фрукты, еда в ресторане так было много и разнообразно что кружилос голова и очень вкусно если ещё раз попаду в Коломбо то обязательно только сюда.”

  • Overall, my stay was average. I don't think I would choose to stay here again.

    7/10

    Abdul majid m · couple · 2026-10-19

    “The breakfast was not particularly impressive. There was too much focus on Indian cuisine, with very limited Sri Lankan and continental options. I would recommend offering a better variety of Sri Lankan and international breakfast dishes.”

  • Unser Lieblingshotel in Colombo mit atemberaubendem Pool

    10/10

    _Jay_ · family with children · 2026-10-13

    “Wir kommen immer wieder sehr gerne ins ITC Colombo. Der Pool im 4. Stock ist atemberaubend und die Mitarbeitenden sind sehr freundlich. Auch der unangenehme Geruch nach Meeresfrüchten in der Lobby war dieses Mal deutlich weniger stark als bei unserem letzten Aufenthalt. Für uns ist es das beste 5-Sterne-Hotel in Colombo.”

  • Guest review

    10/10

    Ashutosh · solo traveller · 2026-10-12

    “Loved absolutely everything!! It is an incredible property. I've stayed at 5 stars globally and ITC Ratnadipa surpasses all. It is totally worth the premium cost vs other hotels in the country. The rooms are incredibly well appointed, their breakfast buffet has an unbelievable variety and quality. I couldn't believe how they maintain such quality while serving a crazy variety of dishes. Staff is extremely helpful and eager to support. I wish my stay was longer than 2 days. Will definitely come back.”

  • The stay was an experience in itself

    10/10

    sehgal · couple · 2026-10-10

    “The property is the best in Colombo in terms of location, hospitality, room interiors. The staff was exceptionally congenial.”

  • Great city viewd

    8/10

    Bywater · family with children · 2026-09-19

    “The staff were all so lovely Our room on the 34th was beautiful with a huge balcony overlooking the city and sea view. Breakfast was delicious, so much choice! Pool was very relaxing”

  • Beautiful hotel, attentive staff.

    10/10

    Patricia · couple · 2026-09-17

    “Staff were well informed, helpful, and made me feel Welcome. Bathtub was wonderful.”

View all guest reviews

Hotel info and reviews come from third-party sources.