Hotelaholic

Colombo

Shangri-La Colombo

1 Galle Face, Colombo, 00200

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Accommodations with Stunning Views

    Shangri-La Colombo offers a luxurious stay in the heart of the city, with guestrooms featuring breathtaking views of the Indian Ocean, Beira Lake, or the cityscape.

  • Gourmet Dining and Entertainment

    Indulge in a culinary journey at the hotel's innovative restaurants and bars, from savoring tasty steaks and seafood grills at Capital Bar & Grill to experiencing authentic Chinese cuisine at Shang Palace.

  • Relaxation and Wellness

    Unwind at Chi, The Spa with holistic therapies, stay fit at the Health Club with top-notch equipment and trainers, and enjoy daily buffet meals at Central Restaurant.

Experience luxury, dining, and relaxation at Shangri-La Colombo - your ultimate destination in the city.

HAPPI HIGHLIGHTS

  • Excellent service

  • Great location

  • Variety in food

At the hotel

Popular amenities

95 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Air conditioning
  • Airport drop off
  • Airport pick up
  • Airport shuttle
  • Airport shuttle (additional charge)
  • ATM/cash machine on site
  • Babysitting/child services
View all amenities

Pools & wellness

  • Barber/beauty shop
  • Beauty Services
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Indoor pool
  • Manicure
  • Massage services
  • Pedicure
  • Spa/wellness center
  • Spa/wellness center services
  • Swimming pool

Dining & drinks

  • Bar
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Wine/champagne

Fitness & outdoors

  • Broadcast Live sport events
  • Fitness classes
  • Fitness facilities
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Terrace
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Hot spring bath
  • Lower bathroom sink
  • Non-smoking rooms
  • Shared lounge/TV area
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Dry cleaning
  • Fire extinguishers
  • Guest rooms disinfected between stays
  • Hand sanitizer in guest room and key areas
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Free Parking
  • Lift / Elevator
  • Parking
  • Private parking
  • Shuttle service
  • Valet parking
  • Wheelchair accessible

Guest services

  • Concierge service
  • Currency exchange
  • Fax/photocopying
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • Business center
  • Car hire
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Evening entertainment
  • Free WiFi
  • Happy hour
  • Key access
  • Key card access
  • Live music/performance
  • Minimarket on site
  • Room service
  • Sun umbrellas
  • Toilet with grab rails
  • Visual aids: Braille
  • WiFi available

Review in focus

2,240 reviews
9/ 10
الفندق لاشك من الفنادق الراقية والنظيفة لكن مايميز هذا الفندق عن باقى فنادق كولومبو ارتباطه مباشرة بالمول وهذا لاشك يعطى الفندق ميزة فريدة عن باقى الفنادق حيث يجد الزبون متنفس خاصة حين تقلبات الطقس وهطول الامطار
Mohamed · extended group · 2026-10-17

The guest experience

9.4out of 10
2240 verified reviews

Loved most

  • Excellent service
  • Great location
  • Variety in food

Worth knowing — Cleanliness issues · Slow check-in · Small room sizes

How guests scored the stay

  • Service10.0

    Overall positive comments on the staff's responsiveness and service quality.

  • Overall Experience9.8

    Mixed experiences but overall a positive experience with notable service.

  • Location9.7

    Conveniently situated with easy access to shopping and city attractions.

  • Amenities9.7

    Positive feedback on hotel amenities, including pools and dining options.

  • Food and Beverage9.7

    Review highlights impressive food varieties and quality.

  • Value for Money9.3

    Reports of high prices but implies value due to quality service and amenities.

  • Room Quality8.8

    Commentary on small room sizes indicates room quality is decent but not exceptional.

  • Cleanliness8.3

    Several reviews mentioned issues with room cleanliness and odors.

Live guest feedback

Guest reviews

Mixed experiences

67% of 9 recent stays rated 8+

9.42240 reviews
  • ممتازة جدا

    9/10

    Mohamed · extended group · 2026-10-17

    “الفندق لاشك من الفنادق الراقية والنظيفة لكن مايميز هذا الفندق عن باقى فنادق كولومبو ارتباطه مباشرة بالمول وهذا لاشك يعطى الفندق ميزة فريدة عن باقى الفنادق حيث يجد الزبون متنفس خاصة حين تقلبات الطقس وهطول الامطار”

  • Beautiful stay at shangri la Colombo

    10/10

    Mai · solo traveller · 2026-10-11

    “Good location connected with beautiful mall.. great breakfast.. very helpful and kind workers especially chef Nuwan Beautiful tropical flowers at lobby Beautiful room with nice view on lotus tower and river and lake Nice soft colors of room .. all nice fresh atmosphere .. sweet reception workers Thank you”

  • Guest review

    10/10

    Camilla · couple · 2026-10-08

    “Super organised and clean - the staff were absolutely lovely. Location was superb.”

  • Needs to be reviewed the mattresses as it's an health issue

    7/10

    Dr. Bhupal Suryavanshi · solo traveller · 2026-09-19

    “Breakfast layout”

  • One of the best hotels I stayed in during this trip

    10/10

    Mooza · couple · 2026-09-19

    “Everything from the breakfast to the location”

  • Property was great, stay away from the Shang palace

    4/10

    Yahya · extended group · 2026-09-18

    “Property is great, clean, comfortable, modern and what you would expect for a metropolitan hotel.”

  • Très confortable et agréable

    10/10

    stephanie · extended group · 2026-09-18

    “Hôtel très confortable, belle piscine et tres beau spa. Le personnel était adorable. Nous avions un départ à l’aéroport dans la nuit et nous avons pu profiter de la piscine tout l’après midi”

  • The hotel is nice just the reception needs more staff

    7/10

    Hamish · couple · 2026-09-16

    “The location is good. Mall attached to it”

  • Ideal location, wonderful staff, superb facilities and excellent food. Sorted!

    10/10

    Adrian · family with children · 2026-09-15

    “Wonderful staff, couldn't be more helpful, courteous & knowledgeable. Food choice for Breakfast, Lunch and Dinner was extensive and superb catering for all tastes, cooked beautifully and served professionally. Room was bright, clean and spacious and direct access to the adjacent shopping mall was the icing on the cake.”

Hotel info and reviews come from third-party sources.