Nestled in Interlaken, Hotel Krebs offers stunning mountain views from its terrace and garden. Guests can enjoy complimentary Wi-Fi, concierge services, and on-site shopping. Culinary Delights and Relaxation Indulge in delicious meals at the restaurant or grab snacks at the cafe. Unwind with a drink at the bar/lounge or enjoy room service. A daily buffet breakfast is served for a great start to the day. Luxurious Rooms and Star-Rated Services With 4 stars from Hotelstars Union, the hotel boasts 44 air-conditioned rooms with modern amenities. Featuring a business center, conference space, and more, Hotel Krebs ensures a comfortable stay in Interlaken.
For a memorable stay in Interlaken, book your room at Hotel Krebs today.
✦HAPPI HIGHLIGHTS
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Great location
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Friendly service
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Comfortable bed
At the hotel
Popular amenities
42 listed
24-hour front desk
Bicycle rentals nearby
Casino nearby
Computer station
Concierge service
Conference space
Cross-country skiing nearby
Downhill skiing nearby
Elevator
Food and water bowls
View all amenities
Pools & wellness
Health or beauty spa nearby
Dining & drinks
Free breakfast
Free buffet breakfast
Snack bar/deli
Fitness & outdoors
Garden
Golf lessons available nearby
Golfing nearby
Hiking/biking trails nearby
Terrace
Rooms & comfort
Television in common areas
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Parking (limited spaces)
Self parking (surcharge)
Wheelchair accessible
Guest services
Luggage storage
Safe-deposit box at front desk
Segway rental/tour nearby
Tours/ticket assistance
Services & essentials
Free newspapers in lobby
Free WiFi
Handrails in stairways
Mountain biking nearby
Parasailing nearby
Rafting nearby
Shopping on site
Ski equipment rental shops nearby
Ski passes available
Ski storage
Skydiving nearby
Snowboarding nearby
Well-lit path to entrance
Review in focus
195 reviews
10/ 10
I had an excellent visit here. The room (superior single) was very comfortable and quiet with good facilities, including a coffee maker and fridge. The breakfast buffet was excellent with good choice. Staff were all super helpful and friendly. Very close to Interlaken West station.
aliw2020 · Solo travel · 2026-03-10
The guest experience
Loved most
Great location
Friendly service
Comfortable bed
Variety of breakfast options
Worth knowing — Creaking floors · AC not efficient · Noise from surrounding areas
How guests scored the stay
Location9.4
The hotel is well-located near Interlaken West Train station and local amenities.
Service9.4
Overall, the staff were described as friendly, attentive, and professional.
Overall Experience9.2
Overall, a satisfying experience with a blend of positives and manageable negatives.
Value for Money8.9
Fair value, balancing location and service despite some dining costs.
Amenities8.6
Positive mentions of amenities like breakfast and umbrellas, though some concerns about dining pricing.
Cleanliness8.4
Some cleanliness issues were mentioned, such as creaking floors and a mixed experience overall.
Food and Beverage8.4
Mixed feedback on dining; some meals were well-received while others were not.
Room Quality8.2
Some issues noted with room conditions, such as noise and AC inefficacy.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
Excellent stay in a comfortable hotel
10/10
aliw2020 · Solo travel · 2026-03-10
“I had an excellent visit here. The room (superior single) was very comfortable and quiet with good facilities, including a coffee maker and fridge. The breakfast buffet was excellent with good choice. Staff were all super helpful and friendly. Very close to Interlaken West station.”
Great stay
10/10
298binl · Solo travel · 2026-02-26
“Lovely hotel in a great location. Everything here was amazing and equipped me for a nice short break.”
One of the best hotels to stay at Interlaken West
10/10
AceY39 · Solo travel · 2026-02-14
“Great stay in this hotel. Comfortable and very clean room. You get the bonus of a coffee machine (i didnt use but others will find this very welcome). The room is cleaned very well everyday. Towels are changed everyday (super big bonus). Toiletries are better that when i stayed in the Hyatt at Zurich Flughafen (very positive about this hotel).
Janet at the reception was very friendly and she made my check-in very smooth and went out of her way when their system was having a slight hick-up - which ofcourse was resolved really well by her. She explained everything well such as wifi, the restaurant, breakfast times and even how smooth the check-out process was.
Breakfast was good with lots of options. I wont complain. They have fresh bread everyday, the baguette was super good. They have fruits, yogurt, cheese, waffles, pancakes, eggs, bacon, sausages, coffee, tea, caotina, ovalmaltine, your standard swiss breakfast.
Best of all, everything you need is so close, Interlaken West train station, Coop, Migros, restuarants from affordable to high end are all nearby.”
Must-stay in Interlaken
10/10
puppy3600 · Family · 2026-01-05
“The hotel is amazing! The rooms are large and beds are comfortable. The rooms offer daily housekeeping and free bottle of water and chocolate. Central location with a short walk to Interlaken West. Breakfast is amazing with many options.”
Great service
10/10
emmahF5435GP · Couples · 2025-11-28
“We visited the hotel restaurant on 2 consecutive nights- great food but what made the night was the service. Our waiter( sorry didn't get your name) was great, nothing was too much trouble and he made the night on both occasions. Highly recommended”
Charming Old Hotel, Great Location!
8/10
GMoney2312 · Couples · 2025-10-31
“Great location to Interlaken West station- 2-minute walk. The hotel has a rustic charm, but with that, there are things that you must be willing to endure. If you are a light sleeper, the thin walls may keep you awake. We had room 203- It had a great view of the street below and we enjoyed watching the traffic, the horse carriages, and the paragliders.
But, room 203 has a terrible creaking floor! It can wake you up at night and I am sure the room below hates it as well.
The AC in the room does nothing.
As I write this review, we are in another hotel in Zurich. And the same shower/tub design is the same as the Krebs Hotel! You have to step up into the tub (almost three feet) and getting out is a safety nightmare. You have to exit the tub backwards as there is nothing to hold onto if you try getting out going forward.
We tried the restaurant once for lunch and the service from Doris and Anh was fantastic.
Do not order the Fish and Chips.
Coop market is right next to the hotel, so there are plenty of food options to save from the high cost of restaurant dining.
The hotel offers umbrellas for rainy days, are there is a private parking lot for 15 francs a night.
The housekeeping lady we dealt with a few times was a true delight. She always made sure we had what we needed.”
Great experience
10/10
donnamaree2015 · Couples · 2025-10-11
“Only a few minutes walk from Interlaken West Train .Great hotel, room had a balcony looking over to the snow covered hills.
Room was pleasant, with a comfortable bed, a coffee machine and a bar fridge.
Breakfast was good, with variety of foods. We ate on site one night and the food and service was lovely. We also had drinks at the on site bar. All staff were very lovely. There is a beautiful little resident cat who loves to lay around on the reception staff chairs. We will be back again in 2026.”
Guest review
10/10
Jaemin · 2025-10-10
“One the most impressive and best hotel I’ve expericed ever!”
Guest review
10/10
Patty · friends · 2025-10-09
“Hotel was just a5 minute walk from Interlaken West train station, which made travel from Zurich very nice. The area is busy during the day, but at night was so quiet. The rooms were clean and well-stocked with teas and coffees along with nice bathroom amenities. Everyone on staff was very welcoming and helpful. ”
Guest review
10/10
Faina · 2025-10-07
“ Nice place. Excellent front desk staff ”
Guest review
4/10
Donald · family · 2025-10-02
“The bed were awfully soft. The tub you needed a stool to get into and were very dangerous. The breakfast was OK to poor. The room was kept clean and the staff pleasant. Over all I would not stay there again.”
Guest review
10/10
David · 2025-09-29
“A great hotel in the heart of Interlaken. Directly on a street with plenty of dining and shopping options nearby. The building is old, but well-kept, comfortable, and clean. All of the staff were very friendly and helpful. The patio is a great spot to have a beverage and people watch. ”
Guest review
10/10
Allen · partner · 2025-09-29
“Close to shopping, good breakfast”
Guest review
10/10
Raymond · partner · 2025-09-24
“The staff was friendly, the hotel was centralized and the room was spacious. The train and busses were within site of the front door so you will have convenient transportation within a minute.
We will definitely stay here again if we come back i to the area.”
Guest review
8/10
Christine · partner · 2025-09-24
“The property is a little tired, but clean. The staff was incredible and very accommodating. The restaurant and bar were very good. Close to the West Train station, so easy to get everywhere. ”
Guest review
10/10
Mark · 2025-09-22
“Amazing customer service and outstanding location. Free breakfast offered a wide variety and was an excellent perk. Will definitely stay here again if we return! ”
Guest review
10/10
Roger · family · 2025-09-21
“We stayed two nights at Hotel Krebs and enjoyed our stay very much! Marina at the front desk was delightful and was so welcoming and friendly! She helped us store our luggage prior to check-in and after checking out so we didn’t have to lug it around Interlaken while we explored the area. She also upgraded us for the second night which was so thoughtful of her! The breakfast was great and we ate in the hotel restaurant both nights. The food and service were excellent! We would definitely stay again if we’re ever in the area in the future.”
Great stay
10/10
david · 2025-09-20
“Amazing location and excellent service. Breakfast was serviceable. Room was great but shower was very small and very short. ”
Guest review
10/10
Tom · 2025-09-03
“We were able to check in early, and to our surprise, our rooms were upgraded to family suites, which was much appreciated given my wife’s mobility needs.
My wife stopped by the front desk to ask about the route route to Lauterbrunnen, Mürren, and the Schilthorn. A little later, there was a knock on our door — Judit from the front desk came by and walked us through a clear, step-by-step plan for the journey. It was thoughtful and took the guesswork out of the morning.
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Amazing staff
10/10
T9971VZbillb · Family · 2025-09-02
“We lunched at Krebs and benefitted from the attentive and hard working staff Pami who served us at our table and Judit who assisted us at reception with information.
Their, professionalism and kindly manner was truly refreshing to see in young people and enhanced our visit to Interlaken. Thank you!”