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Interlaken

Stella Swiss Quality Hotel

General-Guisan-Strasse 2, Interlaken, 3800

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Unique Family-Run Property

    Experience the charm of the Stella Swiss Quality Hotel, a family-run gem in Interlaken. With a rich history spanning 3 generations, our hotel offers a cozy retreat just a stone's throw away from the city center.

  • Tailored Room Experience

    Indulge in our thoughtfully designed rooms, each offering a unique size and layout. Enjoy the comfort of complimentary bathrobes, soft bath towels, and cozy slippers, ensuring a relaxing stay for every guest.

  • Ideal Location for Outdoor Adventures

    Nestled in the breathtaking Jungfrau region, our hotel is the perfect starting point for unforgettable hiking excursions and thrilling skiing escapades. Immerse yourself in nature's beauty while enjoying the convenience of our top-notch amenities.

Book your stay at Stella Swiss Quality Hotel now!

HAPPI HIGHLIGHTS

  • Clean and friendly staff

  • Good location

At the hotel

Popular amenities

50 listed
  • Access to health care professionals
  • Board games/puzzles
  • Canoeing
  • Cashless payment available
  • CCTV in common areas
  • Cleaning standards that are effective against Coronavirus
  • Concierge service
  • Cycling
  • Family rooms
  • Fire extinguishers
View all amenities

Dining & drinks

  • Fruits
  • Kid meals
  • Physical distancing in dining areas
  • Sanitized tableware & silverware
  • Wine/champagne

Fitness & outdoors

  • Garden
  • Golf course
  • Hiking
  • Public transport tickets
  • Terrace

Rooms & comfort

  • Heating
  • Non-smoking rooms

Safety & cleanliness

  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Physical distancing rules followed
  • Safety deposit box
  • Screens / Barriers between staff and guests for safety
  • Security alarm
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Free Parking
  • Lift / Elevator
  • Parking
  • Street parking

Guest services

  • Ironing service
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pets allowed

Services & essentials

  • Fishing
  • Free WiFi
  • Happy hour
  • Horse riding
  • Key access
  • Non-smoking throughout
  • WiFi available
  • Windsurfing

Review in focus

993 reviews
7/ 10
Lekker bed en een goed ontbijt!
Janouk · solo traveller · 2026-10-12

The guest experience

8.6out of 10
993 verified reviews

Loved most

  • Clean and friendly staff
  • Good location

Worth knowing — Missing basic amenities · Mixed feelings about breakfast

How guests scored the stay

  • Location8.9

    Several reviews highlight the convenient location near the train station and local attractions.

  • Service8.9

    Positive comments about helpful staff indicate high service quality.

  • Overall Experience8.7

    Despite some negatives, the overall experience appears satisfactory.

  • Room Quality8.7

    Mixed sentiments with many positive remarks about comfort and aesthetics.

  • Food and Beverage8.5

    Breakfast received mixed reviews, impacting its overall score slightly.

  • Cleanliness8.4

    Overall sentiment suggests cleanliness is generally good but with some minor concerns raised, hence a slightly lower score.

  • Amenities8.3

    Some amenities noted as lacking, such as kettle and tissues, resulting in a lower score.

  • Value for Money8.3

    Concerns expressed about the perceived value, especially regarding charged mineral water.

Live guest feedback

Guest reviews

Remarkably consistent

92% of 13 recent stays rated 8+

8.6993 reviews
  • Prima, maar moet tegen wat geluid kunnen s’nachts

    7/10

    Janouk · solo traveller · 2026-10-12

    “Lekker bed en een goed ontbijt!”

  • Great location

    10/10

    Sian · family with children · 2026-10-12

    “Cleaning”

  • Molt bona

    9/10

    Amparo · couple · 2026-10-12

    “La distribució de la habitació”

  • Guest review

    10/10

    Mario · solo traveller · 2026-10-10

    “Die Lage ist super und sehr freundliches Personal.”

  • Excellent

    9/10

    Saiful · extended group · 2026-10-08

    “- Comfortable Bed - Big Balcony - Get chocolate everyday - Good Breakfast - Friendly staff”

  • Muy buena ubicación

    8/10

    Veronica · couple · 2026-09-17

    “La ubicación del hotel es muy buena, muy cerca de la estación de tren West y del resto de la ciudad. La habitación muy buena, muy amplia y una terraza con vistas magníficas.”

  • Guest review

    8/10

    Negar · extended group · 2026-09-15

    “Das Personal war sehr freundlich, hilfsbereit und geduldig. Alle waren sehr aufmerksam und haben sich viel Zeit für uns genommen.”

  • A very successful weekly trip to the high mountains and the historic surrounding area

    9/10

    Jarosław · family with children · 2026-09-14

    “Very pleasant hotel staff, both at reception and in the breakfast area. High-quality, fresh breakfast with a wide selection of dishes and beverages. Clean and high-quality hotel; a lovely pool with massage jets that is illuminated in the evening. Guests could spend time on the terrace or in the breakfast area at any time of day. A beautiful town with excellent restaurants; a great base for exploring mountains, streams, waterfalls, and historic towns, with good road and rail connections.”

  • Guest review

    10/10

    Eğitmen · solo traveller · 2026-09-14

    “her şeyi”

  • Fijn verblijf

    8/10

    Caroline · solo traveller · 2026-09-10

    “Centrale locatie”

  • Guest review

    10/10

    nigel · solo traveller · 2026-09-08

    “Helpful and friendly staff, good location, nice room (family room / junior suite)”

  • Great stay in pretty intelaken

    10/10

    Mohamed · family with children · 2026-09-01

    “The hotel was good and too quiet !! 5 minutes walk from the train station !! The hotel started to renovated all the old room , we booked 3 rooms 2 was renovated and one was not !! But still the room was good !! The best thing in this hotel you can feel as you stay in your own home !! Good small garden in front of the hotel for your morning breakfast !! Tea and coffee available in reception room all day till 5 pm !! The staff are too helpful and polite !!honestly I recommend this hotel for any family visiting interlaken”

  • Helpful stuff, clean

    9/10

    Judite · couple · 2026-08-30

    “The room had a balcony with gorgeous view”

View all guest reviews

Hotel info and reviews come from third-party sources.