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Interlaken

Victoria Jungfrau Grand Hotel & Spa

Höheweg 41, Interlaken, 3800

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Check-in
Nov 24, 2026
Check-out
Nov 26, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Experience

    Indulge in a 5,500 m² spa oasis with a pool, sauna, and steam room. Enjoy personalized fitness and health coaching, or opt for a private spa for two at NESCENS spa.

  • Culinary Delights

    Savor a range of gastronomic experiences at three distinct restaurants. From authentic brasserie cuisine at La Terrasse Brasserie to gourmet creations at Radius - By Stefan Beer, your taste buds are in for a treat.

  • Family-Friendly Amenities

    Unwind while your children have a blast at the “Bienehuus” kids club. With supervised play areas and engaging activities, your family vacation will be truly unforgettable.

Experience luxury, relaxation, and culinary delights at Victoria Jungfrau Grand Hotel & Spa. Book now for an unforgettable stay.

HAPPI HIGHLIGHTS

  • Luxurious stay

  • Outstanding service

At the hotel

Popular amenities

136 listed
  • 24-hour front desk
  • 24-hour security
  • Accessible parking
  • Aerobics
  • Air conditioning
  • Allergy-free room
  • ATM/cash machine on site
  • Babysitting/child services
  • Bar
  • Barber/beauty shop
View all amenities

Pools & wellness

  • Beauty Services
  • Fence around pool
  • Fitness/spa locker rooms
  • Hair Salon Services
  • Heated pool
  • Hot tub/Jacuzzi
  • Indoor pool
  • Manicure
  • Massage services
  • Outdoor pool
  • Outdoor pool - seasonal
  • Pedicure
  • Pool bar
  • Pool with view
  • Sauna
  • Spa/wellness center
  • Spa/wellness center services
  • Steam room
  • Swimming pool

Dining & drinks

  • Breakfast in the room
  • Coffee Shop on site
  • Food delivered to guest room
  • Fruits
  • Kid meals
  • Kid-friendly buffet
  • Physical distancing in dining areas
  • Restaurant
  • Sanitized tableware & silverware
  • Snack bar
  • Special diet menus - on request
  • Wine/champagne

Fitness & outdoors

  • Bike tours
  • Cycling
  • Fitness center
  • Fitness classes
  • Fitness facilities
  • Garden
  • Golf course
  • Hiking
  • Kids' outdoor play equipment
  • Outdoor fireplace
  • Outdoor furniture
  • Personal trainer
  • Sun loungers or beach chairs
  • Sun terrace
  • Tennis court
  • Tennis equipment
  • Terrace
  • Water sport facilities on site
  • Yoga classes

Rooms & comfort

  • CCTV in common areas
  • CCTV outside property
  • Heating
  • Non-smoking rooms
  • Soundproof rooms

Safety & cleanliness

  • Cleaning standards that are effective against Coronavirus
  • Contactless check-in/check-out
  • Dry cleaning
  • Entertainment staff
  • Fire extinguishers
  • First aid kit available
  • Guest rooms disinfected between stays
  • Guests can opt-out any cleaning services during stay
  • Hand sanitizer in guest room and key areas
  • Process in place to check health of guests
  • Safety deposit box
  • Security alarm
  • Shared stationery like menus, pens are removed
  • Smoke alarms
  • Staff adhere to local safety protocols

Getting around & access

  • Facilities for disabled guests
  • Lift / Elevator
  • Parking
  • Parking garage
  • Private parking
  • Shuttle service
  • Shuttle service (additional charge)
  • Valet parking

Guest services

  • Children's playground
  • Concierge service
  • Currency exchange
  • Express check-in/check-out
  • Fax/photocopying
  • Invoice provided
  • Ironing service
  • Kids' club
  • Laundry
  • Laundry washed per local authority guidelines
  • Luggage storage
  • Meeting/banquet facilities
  • Pet basket
  • Pet bowls
  • Pets allowed
  • Private check-in/check-out
  • Tour desk
  • Walking tours

Services & essentials

  • BBQ facilities
  • Billiards
  • Business center
  • Canoeing
  • Car hire
  • Cashless payment available
  • Casino
  • Daily housekeeping
  • Designated smoking area
  • Electric vehicle charging station
  • Face masks for guests available
  • Family rooms
  • Fishing
  • Free WiFi
  • Games room
  • Grocery deliveries
  • Hammam
  • Horse riding
  • Indoor play area
  • Key card access
  • Non-smoking throughout
  • Packed lunches
  • Picnic area
  • Room service
  • Ski pass vendor
  • Ski storage
  • Skiing
  • Sun umbrellas
  • Thermometers for guests provided by property
  • WiFi available

Review in focus

1,195 reviews
8/ 10
Facilities and F&B
Leong · extended group · 2026-10-21

The guest experience

9.2out of 10
1195 verified reviews

Loved most

  • Luxurious stay
  • Outstanding service

Worth knowing — Closed restaurants on certain days

How guests scored the stay

  • Service9.7

    Outstanding service mentioned throughout, especially highlighting staff like Genaro and Moritz.

  • Cleanliness9.2

    Impeccable cleanliness as noted by multiple mentions of the hotel's upkeep.

  • Location9.2

    Exceptional location highlighted by reviews but not directly critiqued.

  • Room Quality9.2

    Rooms described as comfortable and beautifully designed.

  • Amenities9.2

    Great amenities including a stunning spa, pool, and tennis court.

  • Food and Beverage9.2

    Food quality received high praise, particularly from dining experiences.

  • Overall Experience9.2

    Overall satisfaction expressed in multiple positive reviews.

  • Value for Money8.7

    Good experience for the price, though not explicitly detailed.

Live guest feedback

Guest reviews

Remarkably consistent

100% of 13 recent stays rated 8+

9.21195 reviews
  • Pleasant stay and location of hotel is excellent. Although we had some problems during the check-in process, staff was h

    8/10

    Leong · extended group · 2026-10-21

    “Facilities and F&B”

  • Guest review

    8/10

    muhammad nadeem · couple · 2026-10-20

    “Location”

  • Dinlendik

    10/10

    murat · couple · 2026-10-20

    “Odamız harikaydı, restoranlar çok iyiydi”

  • Beautiful

    9/10

    OLuwatosin · couple · 2026-10-19

    “The proximity to many fun places”

  • Guest review

    10/10

    Thomas · couple · 2026-10-19

    “Sehr nettes und freundliches Personal”

  • formidable !

    10/10

    Elisabeth · couple · 2026-10-12

    “Hôtel merveilleux”

  • Guest review

    10/10

    karyme · couple · 2026-10-08

    “Perfect location, amazing view from the Jungfrau, great staff. Thank you Victoria Team for the great hospitality!”

  • Amazing hotel well worth the price.

    10/10

    Shekar · family with children · 2026-09-16

    “Everything. EEEEVVVERRRRYTHING. The staff at concierge, check in, turn down, in room dining, spa are amazing. The staff say more about the hotel than the hotel itself. Always very friendly and guest recognition. The food is really good and they dont over charge. We got the corner suite with a balcony view of Jungfrau and enjoyed morning lattes while watching streams of paragliders land.”

  • HARİKA :)

    9/10

    Ali · family with children · 2026-09-14

    “SPA HAVUZLAR ÇOK GÜZELDİ, OTEL MİMARİ OLARAK DA ÇOK GÜZELDİ, KONUM HARİKA”

  • Tolle Übernachtung in sehr edler Umgebung.

    9/10

    Jean-Marc · couple · 2026-09-07

    “Speisesaal "La Terrasse", Lounge mit Klavier und DJ, Wienerschnitzel im "Terrasse", Frühstücksbuffet, grosszügige Terrasse in unserem Zimmer (Deluxe Zimmer), freundliches Personal, sehr nette Bedienung im Vallet Parking.”

  • Guest review

    9/10

    Rose · extended group · 2026-09-05

    “Great stay”

  • We enjoyed the pool.

    9/10

    Marco & Jennifer · couple · 2026-09-05

    “The pool and bed and breakfast”

  • Otima

    9/10

    Claudia · couple · 2026-08-31

    “Tudo”

View all guest reviews

Hotel info and reviews come from third-party sources.