Pamper yourself with a visit to the spa offering massages, body treatments, and facials. Stay active at the fitness center and unwind at the sauna.
Fine Dining and Entertainment Options
Enjoy a meal at Pavillon, one of the hotel's 2 restaurants, or opt for 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Convenient Amenities and Services
Benefit from complimentary wireless internet, concierge services, and babysitting options. The hotel also offers wired internet access, a business center, and limo/town car service.
Experience luxury at Hotel Schweizerhof Luzern. Book now for an unforgettable stay.
✦HAPPI HIGHLIGHTS
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Great Location
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Amazing Service
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Spacious and Clean Rooms
At the hotel
Popular amenities
44 listed
24-hour front desk
Airport transportation - pickup (surcharge)
Ballroom
Banquet hall
Bicycle rentals nearby
Breakfast available (surcharge)
Concierge service
Cross-country skiing nearby
Downhill skiing nearby
Elevator
View all amenities
Pools & wellness
Full-service spa
Sauna
Steam room
Dining & drinks
Food and water bowls
Fitness & outdoors
Fitness facilities
Garden
Golf lessons available nearby
Golfing nearby
Hiking/biking trails nearby
Terrace
Use of nearby fitness center (discount)
Safety & cleanliness
Multilingual staff
Smoke-free property
Getting around & access
Self parking (surcharge)
Guest services
Express check-in
Express check-in/check-out
Express check-out
Luggage storage
Safe-deposit box at front desk
Tours/ticket assistance
Services & essentials
Free newspapers in lobby
Free WiFi
Kayaking nearby
Limo or town car service available
Mountain biking nearby
Parasailing nearby
Personal motorized watercraft on site
Porter/bellhop
Rafting nearby
Sailing nearby
Shopping on site
Snowboarding nearby
Water skiing nearby
Wedding services
Review in focus
116 reviews
10/ 10
Sebastian at concierge was outstanding. Everything perfect.
Betty · 2025-10-04
The guest experience
9.4out of 10 116 verified reviews
Loved most
Great Location
Amazing Service
Spacious and Clean Rooms
Excellent Food
Worth knowing — Old Property · Noise from Upstairs
How guests scored the stay
Location10.0
Excellent location by the lake and close to the old town; walkable to key areas.
Room Quality9.7
Rooms nicely renovated and spacious suites available.
Overall Experience9.7
Overall a fantastic stay with a combination of good service and location.
Service9.7
The concierge was amazing in helping with plans during our stay.
Food and Beverage9.6
The vico brasserie is excellent with a great breakfast.
Value for Money9.2
Location excellent, but some felt it didn't offer value beyond that.
Cleanliness8.7
The rooms were up to date and clean, but noise from upstairs impacted the experience.
Amenities8.7
The hotel property is old; however, there were fun activities like DJ experiences.
Live guest feedback
Guest reviews
Consistent
95% of 20 recent stays rated 8+
9.4116 reviews
Guest review
10/10
Betty · 2025-10-04
“Sebastian at concierge was outstanding. Everything perfect. ”
Guest review
10/10
Jorge · friends · 2025-10-01
“Beautiful hotel with excellent views of the lake and mountains. Very close to the old town with lots of restaurants and shops and train station less than 5 minute drive. ”
Guest review
10/10
Antoine · partner · 2025-09-27
“Excellent location by the lake and the old town. Rooms nicely renovated. Lobby needs to be refreshed. The vico brasserie is excellent. ”
Guest review
10/10
NUTAN · family · 2025-09-18
“The hotel is PERFECTION!! Don’t think twice about booking this place! Great Service, Great Breakfast, Great Location, Close to EVERYTHING!!! I can’t say enough about it! Loveeeee!! ”
Guest review
10/10
jeff · 2025-09-18
“First Class all the way”
Lucerne hospitality at its best!
10/10
Jaslynn · 2025-09-15
“We were able to walk to this hotel even with it being across the river from the train station. It is a historic hotel located right on the river.So you are guaranteed great views.If you are on the river side. The rooms were up to date and clean. We had a two room suite, and it was very spacious with one and a half bathrooms. The concierge was amazing in helping us coming up with new plans as it was raining and our original plans to go to Mt. Pilatus was not a good option. We walked to the chapel bridge area which has great restaurants and also a market one morning during the week, that was a very fun experience mixing with the locals. It was a big music festival happening and our hotel hosted a DJ experience the two nights that we stayed there so we were able to enjoy that with the kids. ”
Guest review
6/10
KHALID · 2025-08-31
“It’s was not worth the money except for the location. Room was fantastic with a view but the hotel did not have any good amenities and the property is old. ”
Guest review
8/10
Sarah · family · 2025-08-17
“Excellent location, nice staff, but the floor makes squeaky sound and we were able to hear people walk/fast walk/ run upstairs at midnight”
Guest review
10/10
Gautam Pratap · 2025-07-13
“No 1 property in Lucerne! ”
Guest review
10/10
Martin · partner · 2025-07-07
“Fantastic location. Close to everything. Very helpful staff and excellent services. ”
Guest review
10/10
Zeke · partner · 2025-06-21
“Our stay here was virtually perfect. The hotel has all the right amenities and then some. There is something incredibly comfortable in the room which makes it one of the best stays we've ever had in Europe as a whole.
Pros:
- historic but very well renovated
- great AC
- perfect location
- lake views are incredible
- staff is great
- daily chocolate treats were a unique surprise
- incredible bathroom (private toilet, double sink, great water flow, waterfall shower, great quality shampoo/conditioner/soap)
- international outlet adapter, USB c outlets by the bed
- perfect blackout shades
- perfectly quiet rooms, especially with the windows closed
- awesome historical artifacts in the room
Cons:
- it was a shame that our reservation didn't include breakfast. Maybe it was related to Expedia itself though since it seems strange that such an expensive hotel wouldn't have that by default. ”
Guest review
8/10
Hoang · family · 2025-06-21
“We stayed at Hotel Schweizerhof Luzern and overall had an okay experience. The location is great—central and very convenient for exploring the city. Our room was clean, nicely decorated, and appeared to have been recently remodeled, which was a plus.
However, the staff at check-in was not welcoming at all, which made for a cold first impression. Also, the breakfast was underwhelming—limited variety and the same selection every single day, which got repetitive quickly.
It’s a nice hotel in many ways, but there’s definitely room for improvement when it comes to service and breakfast offerings.”
Guest review
10/10
Karen · 2025-05-29
“The location is perfect! The staff is so friendly and helpful! The rooms were very comfortable. If we ever find ourselves in Lucerne, we will definitely stay at Hotel Schweizerhof Lucerne.”
Guest review
10/10
Nina · 2025-05-28
“The property is in a fantastic location within the old town, the staff is professional, room is beautiful and has a Nespresso machine, kettle, and the windows opening to the city view was idyllic.
Cons: Buffet breakfast was basic and did not look appealing, especially for $38. Recommend local cafe/restaurant Mill'Feuille. Simple but tasty.
Gym had basic weights and a few cardio machines. ”
Guest review
10/10
Raquel · 2025-04-24
“Amazing location and service”
Guest review
10/10
Ahmar Husain · family · 2025-04-22
“Excellent hotel. Great location. ”
Guest review
10/10
Julie-Ann · family · 2025-03-29
“This is one of our favorite hotels ever! We have been here two years in a row and the staff is a top reason for our return! They go above and beyond in every way to make your experience special! Location is perfect as well. ”
Guest review
10/10
Daniel · partner · 2025-03-29
“Everything was absolute fantastic !
Great hotel, great food and breakfast and extremly kind staff. Will be back 👍
Also location is super and very silent rooms !”
