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Lucerne

Radisson Blu Hotel, Lucerne

Lakefront Center, Lucerne, 6005

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Check-in
Nov 23, 2026
Check-out
Nov 25, 2026
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HAPPI EXPERIENCE

The stay, in detail

  • Luxurious Spa Experience

    Indulge in a pampering session at the full-service spa during your stay at Radisson Blu Hotel in Lucerne. Take advantage of the calming treatments and rejuvenate your senses.

  • Gourmet Dining and Bar Lounge

    Savour exquisite Mediterranean cuisine at LUCE Restaurant, complemented by a chic bar lounge. For ultimate convenience, opt for 24-hour room service to enjoy delicious meals in the comfort of your room.

  • State-of-the-Art Amenities

    From complimentary wireless and wired internet access to a spacious conference center, this upscale 4-star hotel offers a range of modern amenities. Ideal for both leisure and business travelers.

Book your stay at Radisson Blu Hotel, Lucerne, centrally located just minutes away from popular attractions and offering refined hospitality.

HAPPI HIGHLIGHTS

  • Great location

  • Friendly service

At the hotel

Popular amenities

70 listed
  • 24-hour front desk
  • Annual carbon offsets
  • At least 80% of all lighting comes from LEDs
  • Bicycle parking available
  • Biodegradable/compostable stirrers
  • Breakfast available (surcharge)
  • Bulk dispenser for toiletries
  • Change of bed sheets (on request)
  • Change of towels (on request)
  • Composting
View all amenities

Pools & wellness

  • Full-service spa

Dining & drinks

  • Organic food
  • Reusable tableware only
  • Snack bar/deli
  • Vegetarian breakfast available
  • Wheelchair-accessible on-site restaurant

Fitness & outdoors

  • Comprehensive recycling policy
  • Fitness facilities
  • Garden
  • Golfing nearby
  • Hiking/biking trails nearby
  • Recycling
  • Rooftop garden
  • Terrace

Safety & cleanliness

  • Eco-friendly cleaning products provided
  • Multilingual staff

Getting around & access

  • Elevator
  • Self parking (surcharge)
  • Wheelchair accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Guest services

  • Concierge service
  • Express check-in/check-out
  • Express check-out
  • Locally-owned & organized tours & activities
  • Luggage storage
  • Meeting rooms
  • Safe-deposit box at front desk
  • Tours/ticket assistance

Services & essentials

  • Conference space
  • Cross-country skiing nearby
  • Designated smoking area
  • Double-glazing on all windows
  • Downhill skiing nearby
  • Eco-friendly toiletries
  • Electric car charging station
  • Free newspapers in lobby
  • Free WiFi
  • Free wired internet
  • Guest education on local ecosystems and culture
  • Housekeeping on request
  • LED light bulbs
  • Mountain biking nearby
  • Mountain climbing nearby
  • No single-use plastic stirrers
  • No single-use plastic straws
  • Parasailing nearby
  • Porter/bellhop
  • Rafting nearby
  • Reception hall
  • Reusable cups only
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Showcase for local artists
  • Skydiving nearby
  • Snowboarding nearby
  • Vegan menu options available
  • Vegetarian menu options available
  • Water skiing nearby
  • Water-efficient showers only

Review in focus

166 reviews
10/ 10
On arriving at my room, I was slightly amazed at its location - It overlooked a huge area of train sidings / So, having requested a quiet room, I thought it wouldn't be. It turned out to be not too bad. -In the evenings/ nights, there was occasional rumbling noise, like that of a generator - I don't know if this was a train locomotive or maybe even a tourist boat, testing things - there were several parked on the lake out the front. So the room overlooked, primarily, across the train tracks, and about 40% of it looked at the lake (double aspect/ the corner of the building). I was on floor 5, and above, on floors 6 and 7 are private residences (not the Radisson hotel) - There was occasional minor noise, but nothing too awful. Anyway, this all grew on me, as it wasn't too bad, noise wise ..and the room was huge and well appointed (though the bed was a little firm for my liking). The staff love to say how the building is noise insulated, as there is double glazing, but, as everyone knows, not all noise and rumblings can be kept out. The staff here are very nice and helpful, and not in a phony way (sometimes indicative of hotel chains), but in a genuine way. - Full marks to them. The food was very good. I'd certainly consider returning to this hotel, if I come to Luzern again.
887benh · Solo travel · 2026-03-25

The guest experience

Loved most

  • Great location
  • Friendly service

Worth knowing — Limited BBC channel access · Carpark navigation issues

How guests scored the stay

  • Location9.0

    Excellent location, near to the train station and city center.

  • Service8.9

    Staff were consistently kind, attentive, and helpful.

  • Overall Experience8.6

    A great combination of comfort, convenience, and hospitality.

  • Room Quality8.5

    The room was spacious, comfortable, and well-maintained.

  • Food and Beverage8.5

    The Luce Restaurant offers an amazing breakfast buffet.

  • Amenities8.5

    The gym was well-equipped and the lounge area was modern.

  • Value for Money8.4

    Overall, the hotel offers good value given its quality.

  • Cleanliness8.4

    The room and bathroom were both clean and modern.

Live guest feedback

Guest reviews

Consistent

90% of 20 recent stays rated 8+

  • Good all rounder

    10/10

    887benh · Solo travel · 2026-03-25

    “On arriving at my room, I was slightly amazed at its location - It overlooked a huge area of train sidings / So, having requested a quiet room, I thought it wouldn't be. It turned out to be not too bad. -In the evenings/ nights, there was occasional rumbling noise, like that of a generator - I don't know if this was a train locomotive or maybe even a tourist boat, testing things - there were several parked on the lake out the front. So the room overlooked, primarily, across the train tracks, and about 40% of it looked at the lake (double aspect/ the corner of the building). I was on floor 5, and above, on floors 6 and 7 are private residences (not the Radisson hotel) - There was occasional minor noise, but nothing too awful. Anyway, this all grew on me, as it wasn't too bad, noise wise ..and the room was huge and well appointed (though the bed was a little firm for my liking). The staff love to say how the building is noise insulated, as there is double glazing, but, as everyone knows, not all noise and rumblings can be kept out. The staff here are very nice and helpful, and not in a phony way (sometimes indicative of hotel chains), but in a genuine way. - Full marks to them. The food was very good. I'd certainly consider returning to this hotel, if I come to Luzern again.”

  • Exceptional Service in a Difficult Situation.

    10/10

    GoPlaces33996909775 · Couples · 2026-03-14

    “My wife, our little dog Sky, and I had just arrived in Lucerne after a long journey from Singapore, looking forward to settling in at the Radisson Blu. Unfortunately, when we reached the hotel, the front desk was unable to locate our booking. It appeared that although we had confirmed our reservation through Agoda, the booking details had never been transmitted to the hotel. What followed was about 1.5 hours of uncertainty as I tried to contact Agoda through their call line, live chat, and WhatsApp. During that time, my wife and I were understandably worried that we might not have accommodation for the night. However, what could have been a very stressful experience turned into a memorable one because of the exceptional hospitality from the front desk team. I would like to sincerely thank David, Merce, and Kris. They were incredibly patient, proactive, and genuinely caring throughout the entire situation. While we were trying to resolve the issue with Agoda, they offered us drinks and sweets, and continuously reassured us while presenting different options on how the situation could be handled. At one point, it honestly felt like they were more concerned about our well-being than we were ourselves. Their kindness and professionalism transformed what started as a frustrating situation into an experience that reminded us what true hospitality looks like. Thanks to them, everything was eventually sorted out, and we could finally relax and enjoy our stay in beautiful Lucerne. I am truly grateful to David, Merce, and Kris for their outstanding service. Because of them, I would wholeheartedly recommend the Radisson Blu in Lucerne to anyone visiting the city, and I will certainly be returning on my next trip.”

  • Not Pleasant Stay

    6/10

    fchan1998 · NONE · 2026-01-07

    “We had a three nights stay. We asked for an extra blanket the first night. The person who answered the phone said they didn't extra blanket, then he said he had a child one. After a few conversations, he agreed to bring one blanket but he never did. All towels are thin and old. they did not give a facial towels. It wasn't a pleasant stay.”

  • Pretty good

    10/10

    N3885LIanthonyh · NONE · 2026-01-05

    “My only feedback was having smokers and their rubbish right at your front door was very unpleasant, they should at least move 5-10 metres away from the entrance”

  • Switzerland stays

    10/10

    hiteshsharma11 · NONE · 2025-12-27

    “Excellent location, good atmosphere, near to the train station and city center.. entrance is also superb with a nice bar... little issue is that they do not have room service staff most of the time...although there is no such big issue as the reception will take care of that...”

  • Viking Rhine cruise Post-Extension

    10/10

    Willis-Dec2025 · NONE · 2025-12-18

    “The hotel is conveniently located in the city of Lucerne. The staff is customer friendly and very helpful. The Luce Restaurant offers an amazing breakfast buffet. We enjoyed our stay.”

  • Lovely people lovely hotel

    8/10

    DCW1134 · Solo travel · 2025-11-20

    “I was made very welcome by the desk staff in my 2 night stay. The hotel is very comfortable with lovely views of the lake and alps. My room was also very comfortable, clean and spacious. The bed were comfortable as were the pillows. The shower and toiletries were great. I used the carport which is under the hotel and very convenient and clean. My only issue with the carpark is that’s it is a bit tricky to navigate the gates with a right hand drive car! The only downside of the hotel is you have to walk passed the drunks and down and outs by the station to get to the town but otherwise I had a great stay.”

  • LEISURE TRIP

    8/10

    361vikasd · NONE · 2025-10-30

    “Amazing location, rest everything Good. Breakfast menu could be improved .Mattress can also be improved . Rest all good . Staff were friendly & courteous. ”

  • Needs improvement

    6/10

    kashishshah19 · NONE · 2025-10-27

    “Need improvement food hospitals and many more. Not what I expected. Staff could’ve been more helpful ”

  • Great place in Lucerne!

    10/10

    meganwagner02 · NONE · 2025-10-06

    “We loved our experience! The hotel is close to the train station making commuting easy, and the inclusion of public transit in Lucern area made it easy to get around. The tub was also great for soaking after long walking days! ”

  • Excellent Stay at Radisson Blu Lucerne

    10/10

    rlaggarwals · Couples · 2025-10-02

    “Check-in was smooth and friendly, with helpful staff who made us feel welcome right away. The lounge area has a modern, stylish feel that sets the tone for the stay. We booked a premium room, which was spacious by European standards. A personalized welcome note with fruit and macarons was a thoughtful touch. The room and bathroom were both clean and modern, with a comfortable bed, quality linens, and a reasonably sized LED TV. Everything felt well-maintained. The gym was well-equipped with all the standard machines, clean, and in good condition—perfect for keeping up with workouts while traveling. Location is excellent: right next to the train station for convenience, yet slightly on the edge of the city center, which makes it peaceful/quiet but may be less appealing if you want to be right in the city. It’s an easy, safe walk to the main attractions, and the hotel also offers transport options (though we didn’t need to use them). Overall, service stood out—staff were consistently kind, attentive, and helpful. A great combination of comfort, convenience, and hospitality. Would definitely recommend to both business and leisure travelers.”

  • Guest review

    10/10

    Sherrlyn · 2025-09-29

    “Excellent service”

  • Great hotel in great location.

    10/10

    Scottle2020 · Couples · 2025-09-23

    “Fantastic two night stay on our rail tour of Switzerland. Hotel very close to rail station in a very quiet location. We arrived early and were delighted that our room was ready and we hand been allocated a junior suite! A very welcome surprise half way through our two week tour The room, unsurprisingly, was extremely comfortable, spacious and quiet. Excellent breakfast and evening meal in the hotel restaurant. Staff friendly and helpful. Our only niggle was, unlike all our other hotels, this one did not provide BBC channels [apart from BBC news]. We were unable to stream iplayer so had a mad scramble to find a station playing England's rugby world cup quarter final match, We managed it with a few moments thank goodness. Other than this, it was an excellent stay.”

  • Guest review

    10/10

    Nasser · partner · 2025-09-20

    “Everything it was very good”

  • Guest review

    10/10

    fabian · family · 2025-09-13

    “This has to be one of the cleanest hotels i have stayed at. The staff is beyond helpful.. from great places to visit, and great restaurants other then the one on site. And to have the mountains in the brack drop when you walk out the lobby door.”

  • Early arrival

    10/10

    desmondkirwin · NONE · 2025-09-09

    “We arrived very early for our stay , naturally our room was not ready as yet .Kris accepted our baggage ,explained interesting places to see in the city and even arranged a free bus ticket to tour the city .He took our phone number and called us when the room was ready .It was a beautiful room . Cheryl &Des Australia ”

  • Perfect position if you want to travel by train in other places of Switzerland

    8/10

    SDMiron · NONE · 2025-08-26

    “I booked a twin room with a lake view, but on arrival I was given a 2nd floor room where the view was blocked by trees. The next day, the staff kindly relocated me to a 4th floor room with a beautiful lake view. The front desk was very helpful and even offered me a restaurant and bar discount for my 6-night stay. Overall, I appreciated their service, though my initial request was not fulfilled as expected. ”

  • Best property in luzern

    10/10

    Subhendu · 2025-08-26

    “Without doubt, this was one of the best place we stayed in Switzerland. Starting from lobby / reception to restaurant staffs were extreamly cooperative and warm in receiving guests. The check in procedure is hassle free and the property is just facing the lake. Amazing stay we had during our visit. ”

  • Guest review

    10/10

    Teodoro Moscoso · family · 2025-08-24

    “La pasé espectacular, si volviera a lucern de seguro vuelvo a quedarme con ellos. muchas gracias ”

  • Guest review

    8/10

    Deepak · 2025-08-18

    “Bed was good, AC was not that great ( not sure if there is ac or just fan) it was very hot when we stayed so that's why, usually it never gets this hot in Switzerland. Overall hotel is great and I recommend. ”

View all guest reviews

Hotel info and reviews come from third-party sources.